Developed an Open Standards-Based Cloud Services Brokerage Platform for a Leading IT Services Provider
                     DEVELOPED AN OPEN 
STANDARDS-BASED CLOUD 
SERVICES BROKERAGE PLATFORM   
for a Leading IT Services Provider
Services: Cloud, Data & Analytics
OVERVIEW
The client is a prominent IT solutions provider specializing in data centers, cloud, unified 
communications, workspaces, and managed services. The client collaborated with ACL 
Digital to create a fully customizable self-service portal that enhances operational 
efficiency and user experience.
CHALLENGES
Build an open The platform must act as a The billing engine must 
standards-based Cloud centralized hub for generate prorated data for 
Services Brokerage (CSB) aggregating, integrating, subscribers, prepare 
platform and customizing services invoices, and send them 
from various cloud providers, via email
including AWS and Azure
SOLUTION
Customizable Self-Service Portal: A fully customizable portal that provides end-users with a 
1
single interface to order various catalogue elements.
Unified IT Service Catalogue: A comprehensive service catalogue that includes pricing and 
2 subscription details, allowing partners to accurately estimate budgets and costs for cloud 
services.
Automated Ordering Process: An efficient system that collects user inputs for multiple 
3 products and services, consolidating them into a single order.
End-to-End Automation: Complete automation of cloud services, supported by northbound 
4 APIs for seamless integration.
Integration Capabilities: Simplified integration with a variety of private and public cloud 
5
providers, enhancing flexibility and operational efficiency.
Admin Control Panel: A centralized dashboard providing billing, usage, and metrics 
6
information for all subscribed services.
Comprehensive Blueprint: Developed a single blueprint with over 20,000 options for service 
7
customization.
8 Unified Procurement and Management: Offered a cohesive solution for the procurement 
and management of cloud services and custom IT services (XaaS).
9 Flexible Service Models: Made services available in Infrastructure as a Service (IaaS), 
Platform as a Service (PaaS), and Software as a Service (SaaS) models.
Proprietary content. No content of this document can be reproduced without the prior written agreement of ACL Digital. 2
BENEFITS
Enhanced Security Posture: The healthcare provider’s 
security posture was significantly strengthened, reducing 
the risk of data breaches and regulatory penalties.
Improved Compliance: ACL Digital helped the company 
achieve and maintain compliance with HIPAA regulations.
Reduced Operational Costs: The healthcare provider 
reduced the need for in-house security expertise and 
infrastructure by outsourcing security operations to 
ACL Digital.
Faster Incident Response: ACL Digital’s dedicated team 
enabled the healthcare provider to respond quickly and 
effectively to security incidents.
Improved Efficiency: The MSSP solution streamlined 
security operations, freeing internal resources to focus on 
core business activities.
TECH STACK 
LDAP Integration - Active Directory
Identity, SSO & Federated Authentication - ADFS
Workspace Automation - Microsoft System Center 
Orchestration (SCOrch)
Service Desk - Service Now
Disaster Recovery as Service (DRaaS) - Zerto
Back up (Baas) - Veritas NetBackup
Cloud Server Provisioning - AWS, Azure, Terremark, 
Profibricks
VM Provisioning - Openstack, Hyper-V, Citrix Xen, KVM, 
VMware vSphere, vCloud
ACL Digital is a design-led Digital Experience, Product Innovation, Engineering and Enterprise IT 
oerings leader. From strategy, to design, implementation and management we help accelerate 
innovation and transform businesses. ACL Digital is a part of ALTEN group, a leader in technology 
consulting and engineering services.
[email protected]  | www.acldigital.com   
USA  |  UK  |  France  |  India
Proprietary content. No content of this document can be reproduced without the prior written agreement of ACL Digital.
ID: ACL/CS/09