Challenges in Training IT Employees in Age of Artificial Intelligence and Automation
                     Challenges in Training IT Employees in Age of 
Artificial Intelligence and Automation
David Barton
Writer at smb-now.com creates 
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Every company works with a vision and mission to achieve some goals and with 
the team of employees they make planning and strategies accordingly to deliver 
effective services to their customers. Employee plays an important part in a 
company to add economic value in company’s work process and provide value 
addition at every aspect of business. If the employees feel responsible to be 
productive at work the businesses can stay competitive in the market.
The era of digitization, automation for completing a task with greater accuracy 
and reliability has become a necessity. And to support that automation an 
effective role is needed to get the best results. So companies should always keep 
updating the required skills of the employees to make them more productive and 
provide quality service to their clients. And the employees proactively should 
take the responsibility to learn required skill-sets and do value addition to the 
company at various levels.
The Difficulty in Training IT Employees
 Educational institutions are unable to provide quality education to students and 
to add the value for their engineering degree. Colleges focus more on to 
complete the theoretical syllabus rather than providing practical knowledge. 
And candidates are not getting technical knowledge and are not able to 
 understand the core concepts of engineering. As a result having less practical 
and technical knowledge disallow the final year engineering students to get 
hired at entry-level by employer.
 Existing employees in IT companies stand incompetent to survive for a longer 
period. Their productivity is getting decrease because they face the difficulty to 
deal with the analytical situations. They were unable to maintain the good score 
in their engineering semesters and have lost the zeal of maintaining the good on 
job record too. Their focus on learning new things and being productive in work 
 life has come down. which. As they are not able to adopt themselves according 
to the trending tools and techniques of the market, it makes them unfit for the 
organization.
 Middle level and senior level workforce are not able to fulfill the desired level 
of output because they do not consist much of required skill-sets and leadership 
qualities. Employees are unable to complete the task in a less time because they 
lack behind to use available tools and techniques in a effective manner. And 
usage of tools & techniques reduces the workload of dealing with repetitive 
 activity. If the employees will not be able to use those tools and techniques then 
managing workflow will not be easy. It will take more time to complete a task 
and cost incurred will also be more.
 Improvement or upgrade of the skill-sets appears a trouble for them. Hence 
without being trained or improving the skills according to market demand it is 
quite difficult to look forward for best outcome from the employees in business 
processes.
 Employees are unable to complete the task in a less time because they lack 
behind to use available tools and techniques in a effective manner. And usage 
of tools & techniques reduces the workload of dealing with repetitive activity. 
If the employees are inefficient in using the tools and techniques then managing 
 workflow will not be easy. It will take more time to complete the task and more 
cost will be incurred.
Things should be done towards employees
 While hiring the freshers, employers should focus to select those candidates 
who are having good subject knowledge. And come from such colleges whose 
background in providing education in engineering concept is strong with 
quality of education. So the candidate having more clarity in their subjects will 
be able to understand the work process effectively and will be helpful for the 
employer to train them according to the marked demand.
 By providing the training of using different digital technologies in work process 
will expertise them to deal with the workflow with more accuracy. And 
facilitating numerous seminars and webinars for the workforce to help them 
developing new skills. Also automation and cloud computing will make them to 
bring more productivity at workplace. Therefore, the business operations can 
easily be transformed by putting less efforts.
 
 Keeping the track record of employee’s performance time to time, assessing the 
strengths, adding the creative skills in their job profile, making them technically 
and practically strong in their work can bring a change in dealing with the 
work.
 Creating such work place environment where zeal of learning things of the 
employees will be maintained and working on required skills could be 
encouraged. This could be benefited for the employee to generate the best 
outcome in work and will also increase more revenue.
 
 Bringing the practicality at workplace to understand the work process, where 
they can understand the importance of each activity. Introducing the core 
business activities and objectives of business could stand effectively to make 
strategies. Conducting enough test time to time to enhance their capabilities. It 
 may include general aptitude, analyzing, logical reasoning, data interpretation, 
English speaking skills can bring a great change in the performance in the 
employees and will make them more competent.
Benefits of providing the training to the employee
 If the employees are well trained in work process then they will be able to 
provide effective results in lesser time.
 Competing a process can be done in a specified time with best outcome and the 
employees can be able to involve themselves in a given work with more interest.
 Workload can be minimized and the needed efforts can be made to other 
important activities.
 Revenue of the business will be maximized which tends to have organizational 
development and more business units can be established.
 Effective quality of services can be delivered to the end user.
 Decision making process can be enhanced and effective planning can be made to 
strengthen the business.
 
 Employees are the important assets of the company who work towards different 
aspects like development of business, generating quality products and services, 
bringing more trust of customers towards company, working with efficiency and 
accuracy etc. They need to be proactive to learn new things so that they can be 
more productive for the company. Similarly, companies also need to keep 
upgrading their employees with new technologies and methodologies, so that they 
can do more economic value addition.
 
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