Common issues or tools for Roku - Roku Help Number +1-855-879-1273
                     Common Issues Or Tools For Roku
Roku Help Number 
+1-855-879-1273 
Roku Customer Service
TIP #1
Some Roku Ultra owners have reported that there is no sound to be 
heard when streaming content.
Potential solutions:
The issue generally seems to be caused by the wrong setting being 
enabled by default. The audio settings can be found by going to 
Settings – Audio. If you are using a S/PDIF (optical) cable for audio 
output to a receiver, try setting the audio mode to Dolby Digital. If you 
are connected via HDMI to the TV and optical to AVR, change the 
audio mode to Dolby Digital/DD+
Roku Help Number (+1)855-879-1273 
TIP #2
If you see the red LED flashing or solid on the Roku Express or 
Express+, this is what it means, and what you can do.
Potential solutions:
The flashing red light means that the device is not receiving 
enough power. If the device is plugged into a surge protector or 
power strip, try plugging it directly into a wall outlet to see if that 
works. If it does, you will need to replace the power strip with a 
new one. Of course, make sure that you are using only the power 
cord and adapter that were provided with the device.
In case the LED light is solid, that means that the device is 
overheating. Power off the device, and let it cool down for a while 
before rebooting it. To avoid this situation, make sure that the Roku 
Express isn’t placed on top of a set top box, routers, or AVR 
receivers, and avoid placing the player inside a cabinet or other 
enclosed spaces.
Roku Technical Support
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