Roku Help Number How To Troubleshoot Some Common Roku Issues?
                     ROKU HELP NUMBER
+1-855-879-1273

How To Troubleshoot Some Common Roku Issues?
The Roku is an amazing device but sometime we face issues like all other 
technology devices. But there are some common issues faces by users in 
Roku Device that we will discuss below with solutions for you provide by 
Roku Customer Support Provider and also get assistance by Roku
 Help Number +1-855-879-1273
UNABLE TO CONNECT TO WI-FI:
 Unable to connect to Wi-Fi: Sometimes you might not be able to get 
connected to your Wi-Fi. It might occur both with a wireless and hard-
wired connection. So you won’t be able to stream the content without 
internet connection
 Solution: If you are using a wired connection then, verify that the 
Ethernet cable you are using for the internet is properly connected. Try 
to power cycle the device i.e. remove the power cord, wait for 20 
seconds then plug it back
 If using a wireless connection then verify that your sign in details i.e. 
internet network name and password are correct. Check if you are within 
the appropriate range of Wi-Fi that might be required to connect to Wi-
Fi. Verify the IP setup. Make sure that it should be on “Auto obtaining of 
IP” this will help you to get connected to your Wi-Fi automatically. 
Contact Here
REMOTE NOT WORKING
 Remote not working: Sometimes you might not be able to change 
channels, adjust volume or power on-off with your remote. It might occur 
due to the old remote battery, or because you have not completed the 
pairing procedure of remote.
 Solution: Check your battery if they have discharged then get the new one 
and replace it. If the remote is not paired, then go through the remote 
pairing settings. On the battery, there is a black button for pairing. Press it 
for few seconds. The light will flash up with a dialog box to pair the 
remote. Now, follow the instructions guide of that dialog box which will 
lead to pair up your remote with the Roku box. Still if the remote does not 
work properly then power cycle the device and the remote. Bring out the 
cells of remote and disconnect the box from the power cord. Wait for 20 
seconds. Not put them back to place. Now again press the same black 
button on the battery for dialog box for remote pairing. Repeat the same 
procedure. Now, verify whether the remote has started to work or not. 
You can also get Roku Help if you find any issue in pairing your remote. 
Contact here
DEGRADED PICTURE QUALITY
 Degraded Picture quality: While watching your shows you might notice 
that the picture quality is not much good as it usually used to be. It 
usually happens due to slow internet connection or intermittent internet 
connection.
 Solution: If using a wired connection do a speed test to verify the speed 
of your internet. Verify that Ethernet cable is tightly connecting to the 
device.
 If using a wireless connection then ensure that you are within a good 
range of your Wi-Fi. Try to disconnect all the other equipment’s that are 
using the same Wi-Fi network leading to slow speed by sharing the 
internet speed. Contact here 
UNABLE TO RUN SOME 
APPLICATIONS ON YOUR DEVICE
 Unable to run some applications on your device: You might find that 
some applications might not run properly on your device, they might 
hang your system. You may think that it’s your system or Roku that’s 
creating the problem but in fact, it is the application itself that’s creating 
the issue.
 Solution: Restart the application. Also, check whether you are using the 
latest version of that app or not. Verify the time and date of your device, 
ensure it is correct and matches with the time and date on that app. It’s 
better to change the time and date settings to “Auto-update date & 
time.” Contact here
UNABLE TO UPDATE DEVICE & 
APPLICATIONS
 Unable to update device & applications: Sometimes when you will try to 
update some applications, you would not be able to do so. It might be 
due to the firewall that will restrict the connection for updating of 
applications and give you a particular error statement.
 Solution: You should disable your firewall settings. Go to the setting of 
your router and connect to an IP 192.168.1.1. Go to Firewall, select turn-
off. Contact here

Thank You
 for 
Watching