Better Restaurant Experience
                     BETTER RESTAURANT 
EXPERIENCE: 
ADVANTAGES OF SELF-
SERVICE KIOSKS IN 
QUICK SERVICE
In the dynamic landscape of quick-service restaurants (QSRs), integrating self-
service kiosks stands out as a transformative force. These interactive touchscreen 
terminals have reshaped the dining experience, introducing multiple benefits for 
both customers and restaurant owners. 
Let's delve deeper into the nuanced advantages of self-service kiosks in quick-
service:
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QUICK AND EASY 
O1RDER 
C• UDySnaTmOic McusItZomAizTaItiOonN options allow 
customers to easily modify their 
orders, from adjusting portion sizes 
to selecting additional toppings.
• Incorporating visual representations 
of customized orders ensures that 
customers can confirm their 
selections before finalizing the order, 
minimizing errors.
0
REDUCED ORDER 
B2ACKLOG• With self-service kiosks handling 
routine tasks, staff can concentrate 
on delivering exceptional customer 
service and addressing more 
complex issues.
• Faster order processing minimizes 
the backlog, enabling staff to 
manage peak hours efficiently.
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ONE-TIME 
IN3VESTMENT• The cost of implementing self-
service kiosks represents a one-time 
investment, making it a fixed and 
predictable expense for the 
restaurant.
• Over time, the initial investment in 
self-service kiosks tends to be more 
cost-effective compared to ongoing 
commission payments to third-party 
delivery services.
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SCALABILITY 
W
•4ITHOUT Self-service kiosks can handle an INCREMENTAL COSTS
unlimited number of transactions 
without incurring additional fees, 
providing a scalable solution for 
restaurants experiencing growth.
• As the business expands, the 
operational costs of using self-
service kiosks remain consistent, 
allowing for better financial 
planning and sustainability.
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DATA MONETIZATION 
O5PPORTUNITIES• Self-service kiosks generate valuable 
customer data, offering insights into 
preferences, order history, and 
behavior.
• Restaurants can use this data for 
targeted marketing campaigns, 
promoting specific menu items or 
offering personalized discounts, 
potentially increasing sales.
0
ENHANCED 
O6PERATIONAL • With self-service kiosks handling a EFsFigInCificIaEnNt pCorYtion of the ordering 
process, staff can focus on other 
aspects of service, potentially allowing 
for labor cost optimization.
• Automated order processing reduces 
the probability of errors, preventing 
costly issues related to order 
inaccuracies and customer 
dissatisfaction.
Increase your revenue through a 
direct digital ordering platform 
built specifically for your brand.
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DEMO