Video KYC_ Revolutionizing Digital Onboarding
                     Video KYC: Revolutionizing Digital
Onboarding 
In today's rapidly evolving digital landscape, businesses are continually seeking efficient and 
secure methods to onboard customers. Traditional Know Your Customer (KYC) processes, 
often involving physical document verification and in-person meetings, are becoming obsolete. 
Enter Video KYC—a transformative approach that leverages technology to streamline customer 
verification.
What is Video KYC?
Video KYC, or video-based Know Your Customer, is a digital process that enables 
organizations to verify the identity of individuals remotely through live video interaction. This 
method allows companies to onboard customers in real-time without requiring physical 
presence, making the process faster and more efficient.
How Does Video KYC Work?
Gridlines' Video KYC solution simplifies the verification process into a few seamless steps:
1. Pre-Call Verification: System checks ensure both agent and customer are ready for the 
session.
2. Call Initiation: Secure video connection is established, adhering to compliance protocols.
3. Document Presentation: Customers present their ID documents, which are instantly 
verified using AI-driven OCR and fraud detection.
4. Real-Time Audit: The session is monitored live to ensure accuracy, quality, and 
compliance.
This entire process is designed to be completed in under two minutes, offering a swift and user-
friendly experience.
Benefits of Video KYC
● Speed and Efficiency: Reduces onboarding time from days to minutes.
● Enhanced Security: Utilizes AI-powered facial recognition and liveness detection to 
prevent fraud.
● Regulatory Compliance: Fully adheres to RBI guidelines and data protection regulations.
● Cost-Effective: Minimizes operational costs associated with traditional KYC processes.
● Scalability: Capable of handling high volumes of verifications simultaneously.
Why Choose Gridlines?
Gridlines stands out with its AI-powered, RBI-compliant Video KYC solution that ensures faster 
onboarding, lower costs, fraud prevention, and regulatory compliance. Key features include:
● Advanced Technology: AI-driven OCR for document verification and facial recognition 
for photo match and liveness detection.
● User Experience: Intuitive interface with multilingual support to cater to diverse 
geographies.
● Platform Flexibility: Dynamic agent allocation and customizable workflows to suit various
business needs.
● Security: End-to-end encryption and compliance with ISO 27001:2022 and SOC 2 Type 
II standards.
Conclusion
As digital transformation accelerates, adopting efficient and secure onboarding processes like 
Video KYC becomes imperative. Gridlines' solution not only meets regulatory requirements but 
also enhances customer experience, making it an invaluable tool for businesses aiming to thrive
in the digital age.