United Airlines United App Review
                     UNITED AIRLINES: UNITED APP 
REVIEW
ROUND THE WORLD 
FLIGHT TECHNOLOGY 
Today, we’re taking a look into the United 
Airlines App. This app was originally 
released in 2013 to promote a more 
personalised and seamless customer 
experience. However, since then, the app 
has gone through numerous updates and 
will continue to be updated in future. Its 
most recent update has the most significant 
effect on customers during their round the 
world flights. 
APP FEATURES
The app is home to a wide range of features 
built upon continuously since its inception. 
Features begin to assist customers 
travelling around the world with pre-
boarding, inflight information and post-flight 
procedures. Listed below is the range of 
features that the United Airlines app 
provides. 
PLAN YOUR TRIP 
If you’re an avid United Airlines fan and are 
looking to book a trip solely with them, this 
app lets you do all of it from the palm of 
your hand. While United Airlines doesn’t 
offer a round the world trip, this feature is 
great for those who travel for business 
regularly and those who want to plan ahead 
for each leg of their round the world flight. 
CHECK-IN
To ensure you remain organised for your 
round the world flight, you want to be on 
time and prepared for your trip. The United 
Airlines app is a great helping hand, 
allowing you to check in. When you check 
in, you’ll be given your boarding pass, can 
pay for your bags ahead of time and even 
be given an airport terminal guide. With 
your boarding pass being easily added to 
your Apple Wallet, you’ll have all of the 
information you need ready to go. 
MANAGE YOUR TRIP
Potentially one of the more considerable 
perks of the United Airlines app is the ability 
to manage your trip but, more so, change 
seats. During a round the world trip, we’ve 
all been stuck in a middle seat and have 
had envy of either an aisle or window seat, 
so having the ability to swap seats is a 
game changer. While this is only an option 
for certain round the world flights that have 
room to do so, it’s a great perk. 
BAG TRACKING 
If you’ve ever had that gut-sinking feeling of 
your bags not turning up, you’ll know the 
stress and frustration it can cause at the 
start or end of your holiday. United Airlines 
has combated this and provides bag 
tracking through the app. With 
instantaneous updates, you’ll be notified 
when your bag has been loaded onto the 
plane, unloaded and when it’s arrived at 
baggage claim. If your bags do get lost, this 
feature makes it easy to figure out where 
they’ve gone missing on the journey. 
GET HELP 
Being puzzled with questions when you’re 
on the way through a multi-city trip isn’t 
ideal, so United Airlines have included a ‘get 
help’ section in the app. You can choose to 
text, talk or video chat with an agent. 
Providing customers with a wide range of 
information for specific needs.