7 Benefits of 24_7 Managed IT Support
                     7 Benefits of 24/7 
Managed IT 
Support
Introduction
Managed IT support, including 24/7 Managed IT Support, can not only help you 
manage your IT infrastructure better but also brings some of the best industry 
experts at much more affordable prices.
What is Managed IT Support?
Managed IT support refers to a service that helps you outsource the upkeep and 
maintenance of your IT infrastructure, software, network systems, etc., to dedicated 
professionals. These experts manage your systems, troubleshoot, and resolve errors at a 
fraction of the earlier cost.
TABLE OF CONTENTS
    1.  Personnel on Demand 6. On-the-Job Employee Training
2. Dedicated Expertise
7. Agility
3. Proactive and Quick Resolution of Issues
11. Conclusion
4.  Low Cost
 5.  Zero Compliance Liability
01
  Personnel on Demand
Managed IT solutions can bring expert personnel on demand. They employ several 
experienced professionals on a freelance or per-project basis. Further, even in worst-
case scenarios, they have a few professionals who can be brought on short notice.
Metaorange Digital has a team of several certified DevOps professionals, Cloud 
experts, developers, and software engineers who can respond quickly in any scenario.
02
Dedicated Expertise
Often for remote teams and startups, the lack of expertise provides the greatest hindrance to 
growth. Companies often spend thousands of dollars trying to guess solutions for problems 
that rarely need an hour to solve.
For example, in a project due to uncompressed Javascript and CSS, the CMS showed more 
than 4000 errors. The problem persisted for months. Finally, all it took to solve the case was 
one compression tool that was added as a WordPress plugin to the website.
03
Proactive and Quick Resolution 
of Issues
Proactive maintenance is much cheaper than maintenance after a certain incident. Further, 
they also save work from disruption.
On Aug 9, 2022, Google Search and Maps went down for about an hour due to a misplanned 
update.
Such errors might be manageable for Google, but small businesses do not have such a 
luxury. The inability to service such malfunction during an important event would lead to a 
reputation and business loss.
04
 Low Cost
Due to economies of scale, it is often more expensive to hire a single full-time professional than to 
use the services of a Managed IT support provider. Further, no individual would work 24×7, no 
matter which salary you pay.
In the USA, the top reason for outsourcing is cost reduction. Hiring a professional incurs additional 
costs like health insurance, paid leaves, etc. On the other hand, outsourcing to companies like 
Metaorange Digital with teams in India and Australia often results in high-quality service at a 
fraction of hiring costs.
05
 Zero Compliance Liability
Compliance is expensive throughout the world but is also a mundane task. 
Companies often hire novices for such roles, which leads to huge expenditures in 
terms of fines paid. Further, in countries like Australia, employers are liable for 
employee mistakes.
Hiring experienced companies like Metaorange helps ensure regulatory 
compliance without lags or errors.
06
On-the-Job Employee Training
Working with experienced professionals can also help your employees earn valuable 
skills and lessons that would otherwise have cost you a lot of money. Edume estimates 
that the cost of imparting basic IT support skills to employees is around $1,250. When 
your professionals work with certified experts from Metaorange Digital, this cost can 
become virtually zero.
07
Agility
IT companies are responsible for planning the best hardware and software upgrades 
and helping manage systems through constant updates. They help with security 
patches, provide guidelines on best practices, and also help make systems far more 
reliant. Thereby making agile workflows.
At Metaorange Digital, agility is built at the core of our philosophy, which provides 
you with a seamless experience irrespective of the type and nature of workloads.
08
Conclusion
Managed IT support from Metaorange Digital provides organizations with various 
benefits, including proactive maintenance, cost savings, scalability, expertise, and 
compliance. 24×7 managed IT support, in particular, offers the added advantage of 
round-the-clock availability of IT support, which can help organizations to minimize 
downtime, improve system availability, increase security, and provide better customer 
service.
THANKS
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https://metaorangedigital.com/
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