Ride Hailing 2021 Webinar
                     A Glimpse Into The Future 
Ride-Hailing #2021
By: Abdul Jafar & Afajal Meman
Company: Yelowsoft Inc.
Email: [email protected], Phone: + 1 
8777070459          Website: 
2
www.yelowsoft.com
INTRODUCTION
What comes to your mind first when you want to book a 
taxi? If you are thinking about Uber or any other giants, 
then you are right. As per Statista, Uber has completed 
approximately 1.7 billion trips in the second quarter of 
2020.
A few years ago, no one would have imagined that the 
emergence of taxi-hailing apps will drastically change the 
scenario of taxi business markets. As per Statista, the 
revenue in the ride-hailing markets will be $1,588.2 billion 
US dollar (approx.) in 2024. From this, we can say that the 
3
taxi-hailing industry is going to witness an upheaval. 
RIDE HAILING IN 
2020
Let’s start with the first topic
4
“ In 2020 COVID-19 has impacted the taxi industry in the worst way possible. All the 
big names that were considered as the 
biggest startups of the century like Uber, 
Lyft, Didi, Grab, etc are facing tough 
times. This catastrophic pandemic has 
disastrous results for taxi companies all 
around the world. 
5
RIDE HAILING #2020 
▰ Ride-Hailing companies started loosing their drivers 
and the daily expected trips
▰ Passenger loses trust over taxi services
▰ Public transit and social distance
▰ Decline of shared mobility services
▰ Reduction in the number of taxi & private hire 
drivers
6
RIDE HAILING #2020 
▰ Imposed of strict Covid rules to be followed by 
hailing/conventional companies
▰ Private Hire & Taxi Drivers doing more delivery 
services
▰ Development & usage of electric and autonomous 
vehicle will be increased 
▰ Ride-hailing companies relying on delivery service
7
PREDICTION 
#2021
Will the economy recover in 2021?
8
“ Ride-hailing has already shaped mobility by introducing the idea of ‘on demand’ urban 
transportation. It quickly became the 
cornerstone of shared mobility, but the novel 
coronavirus has sent usage plummeting. 
There’s good news for ride-hailing businesses 
as the World Economic Outlook forecast 
report features a gradual recovery of the 
world’s economy in 2021.
9
PREDICTION #2021
▰ Ride-hailing is one of those businesses that are 
bouncing back after the pandemic
▰ The global ride sharing market is projected to grow to 
USD 117.33 billion by 2021 from USD 75.39 billion in 
2020, at 55.6% Y-O-Y.
▰ Working from home becoming new normal
▰ Volkswagen to launch a ride-hailing business in Rwanda
10
PREDICTION #2021
▰ Transportation Systems Management and 
Operations (TSMO) are all set to integrate the MaaS 
once the pandemic ends
▰ Ford aims to offer fully autonomous ride-sharing car 
by 2021
▰ Launch of eco-friendly electric taxis 
▰ Most of the ride hailing company will invest in 
delivery service
11
PREDICTION #2021
If we have a look at 
the stats, then the 
global ride-sharing 
market size is 
estimated to grow at 
55.6% to reach USD 
117.34 billion in 2021 
from USD 75.39 billion 
in 2020.
12
RIDE-HAILING SAFETY MEASURES 
IN 
2021
13
SAFETY MEASURES 
If ride-hailing businesses want the riders to use their 
services like before then they must establish trust among 
them. Ride-hailing companies can do this by maintaining 
safety measures of the highest order.
14
             SAFETY MEASURES 
During the Between 
Drivterirps to wear trips
masks, After 
Before 
use of a protective trip Sanitize their cars 
trip
Notify user that sheet which would 
between the trips
Companies will 
the car is freshly separate implement 
ventilated and  driver & passengers.contactless 
sanitized payments as it’s a 
safer alternative
15
“
NEW 
OPPORTUNITIES
16
OPPORTUNITIES #2021
▰ Investing in delivery business (Food, Grocery, 
Parcel, Medicine and Cargo
▰ The usage of Bike taxi will be on hike.
▰ Ride-sharing companies to work with transit 
authorities
17
OPPORTUNITIES #2021
▰ Introduction of digital wallet as a payment
▰ Hype of super app
▰ It is a very good time to find loyal employees and to 
promote your business as socially responsible
18
“
RIDE-HAILING GIANTS - 
2021 PLANS
19
GRAB - Moving driver 
capacity from ride-hailing to 
on-demand delivery
Ming Maa (President Grab) 
outlined three key focuses 
for Grab in 2021: last-mile 
logistics, fintech, and 
merchant services.
20
UBER - Food delivery, 
freight and logistics
Uber’s ride-hailing business 
is by far its biggest, but the 
Uber Eats and Freight 
businesses are growing 
substantially faster after 
Covid-19 and they are 
expecting profit in 2021.
21
GOJEK - Sustaining and stable 
business in Covid and its 2021 plan
Gojek to launch option to book metered 
fare taxis using its app by first half of 
2021 and other plans for Singapore 
include an option to book larger six- or 
seven-seat vehicles and a “convenient 
transport platform for corporates.
22
Lyft – 2021 Plans 
Lyft is taking aim at Uber's 
booming food-delivery business 
with a delivery service of its 
own. Lyft will turn a profit by 
2021 and Lyft plans to spend 
$300 million on AWS through 
2021
23
24
THANK
Please contact the teamS to! discuss queries and 
further discussion:
live:abdulja www.yelowsof
far_2 t.com
abduljafar@yelows +91 25
oft.com 8000683444