Conflict Resolution Training
                     United Kingdom – Bradford
The National Network of Training 
Consultants
Conflict Resolution Training
DE-ESCALATE HEATED SITUATIONS SAFELY AND PROFESSIONALLY WITH NNTC 
CONFLICT RESOLUTION TRAINING DESIGNED SPECIFICALLY TO REFLECT THE 
CONFLICT SITUATIONS & VALUES OF THE NHS   
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           Conflict Resolution Training UK
WHAT ARE THE BENEFITS OF CONFLICT RESOLUTION TRAINING UK?
• Reduced risk of litigation
• Improved safety of staff
• Increased confidence of staff in dealing with aggression and violence
• Can save money and resources as less management time is spent on 
investigating and managing incidents
• Improved relationships with clients and service users
For more details visit: 
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CONFLICT RESOLUTION TRAINING NHS AIMS
Our half day Conflict Resolution Training UK courses are designed specifically for 
Healthcare professionals and give staff the confidence to deal effectively with the 
aggressive or challenging behaviour of patients.  It aims to reflect the values and 
beliefs of the healthcare profession incorporating an ethos of understanding and 
empathy in that once we can understand the aggressive behaviour of others it helps 
us to make changes in our own behaviour to help deal effectively and professionally 
with those who rely on our services. 
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DURATION
This course is delivered either over 3 hours or a whole day and can include breakaway skills if 
required.
ACCREDITATION
This course can be delivered as an accredited course through OCN Credit4Learning giving 
delegates a nationally recognized qualification and ensuring you of our professionalism and 
competence.
For more details visit: 
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CONTACT PHONE:
0203 105 3699
07375 675564
E-MAIL ADDRESS:
[email protected]
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