Uploaded on Oct 13, 2020
DigiPay is a next-gen mobile wallet solution which aims to bring a revolution in the FinTech and digital payment landscape with its unique and advanced offerings. Over the years, DigiPay has earned a reputation by delivering top-notch digital wallet and FinTech solutions to its clients.
DigiPay introduces customer loyalty programs into its mobile wallet solution
DIGIPAY INTRODUCES CUSTOMER
LOYALTY PROGRAMS INTO ITS MOBILE
WALLET SOLUTION
DigiPay is a next-gen mobile wallet solution which aims to
bring a revolution in the FinTech and digital payment
landscape with its unique and advanced offerings.
Over the years, DigiPay has earned a reputation by
delivering top-notch digital wallet and FinTech solutions to
its clients.
Moreover, we always believe in making our solutions more robust
and advanced by adding newer updates. Continuing that tradition,
DigiPay has introduced a new product update in the form of
customer loyalty programs.
With this update, all our existing and future clients can leverage
customer loyalty features to skyrocket their profits and customer
base. This feature will also play a pivotal role in attracting new
customers and retaining the existing ones.
So, without any further ado, let’s understand what this update is
all about and how can our clients utilize to the maximum effect.
DIGIPAY’S CUSTOMER LOYALTY
PROGRAM
• Many of our clients had demanded that they wanted to run customer
loyalty programs through their wallets to gain competitive edge. We
listened and understood their concerns and requirements carefully and
then started working on creating a robust and highly customizable
customer loyalty program feature. DigiPay’s customer loyalty program
update can be bifurcated into two parts:
• Referral programs
• Rewards
• Let’s have a look at them one by one.
REFERRAL PROGRAMS
• DigiPay enables admin to add a customized referral
program in which he can reward their customers in three
ways:
• Cash: Cash amount that will be added directly into the
user’s wallet.
• Points: User can redeem these points to unlock various
discounts.
• Coupons: Users can utilize these coupons to enjoy various
promos and offers.
FOR AMOUNT IN $
• Case 1: A referrer user gets $2 and the referee user
gets $1 when the referee user uses the referral code.
• Case 2: Only the referrer user gets $2 when the
referee user uses the referral code.
• Case 2: Only the referee user gets $1 when he uses
the referral code.
PERCENTAGE OF THE
TRANSACTION AMOUNT
• Case 1: A referrer user gets 2% and the referee user gets 1% of the amount when the
referee user uses the referral code to complete a certain number of transactions with a
minimum amount.
• Case 2: Only the referrer user gets 2% of the amount when the referee user uses the
referral code to complete a certain number of transactions with a minimum amount.
• Case 3: Only the referee user gets 1% of the amount when he uses the referral code to
complete a certain number of transactions with a minimum amount.
• The above cases show the number of diverse options that DigiPay’s referral programs offer
to its clients.
• Apart from this admin can also perform functions like:
• Add Referral Program
• Edit Referral Program
• View Referral Program
• Activate/De-activate(End) Referral program
• Delete Referral program
REWARDS PROGRAM
• Just like a referral program, we also offer multiple
customized options to set reward programs. First, the
admin can set reward programs for:
• Sign Up: The user receives a reward when he successfully
signs up.
• Transaction: The user receives rewards when he completes
a certain number or amount of transaction.
• There are mainly three ways as to how users can earn
rewards:
AWARD REWARD POINTS ON
SIGNUP
• In this, the admin can set X number of points for the
reward program when a user signs up for the application.
• The admin can also frame spending rules and decide on
how the user can withdraw their rewards points.
• For example, the admin can decide that a user will get $1
cashback value if he withdraws 10 reward points.
AWARD REWARD POINTS ON
SPEND
• In this scenario, the admin can award a certain number of
points if the user spends a predefined amount of money.
• For example, a user will get 10 points if he spends $1.
• Similarly, he would be eligible for 100 points if he goes on to
spend $10.
AWARD REWARD POINTS ON THE
NUMBER OF TRANSACTION
• In this scenario, the admin can award a certain number of points if he
completes the predefined number of transactions. Moreover, admin
can also decide to award points for a specific product like for a
particular card or bank.
• The user can also redeem their reward points to obtain an amount as
set by the admin. In the below image, you can see the page which
displays the total number of redeemable points. Moreover, it also
shows the history of redeemable points with the date.
Apart from this, the admin can also
perform various functions like:
• Add Reward Program
• Edit Reward Program
• View Reward Program
• Activate/De-activate(End) Reward program
• Delete Reward program
BENEFITS OF CUSTOMER
LOYALTY UPDATE
• Increase customer engagement
• Increase revenue
•Collect crucial data
•Attract new customers
Thank You
: +91 95740 : [email protected]
78295 ru
B/703, Siddhi Vinayak Towers,
Off S.G.Road, Makarba,
Ahmedabad-380051
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