RESTAURANT MUST - HAVES -TECHNOLOGY AND HARDWARE TO IMPROVE BUSINESS & BOOST SALES
                     RESTAURANT MUST-HAVES: 
TECHNOLOGY AND HARDWARE 
TO IMPROVE BUSINESS & 
BOOST SALES
The restaurant industry has changed itself due to new 
technology and evolving guest preferences in the past few 
years. Now guests want their food fast without waiting in a 
queue for long.
They look for various options from delivery to takeout and 
dining in the restaurant itself. A lot of them also want 
restaurants to meet all their dietary restrictions while living 
up to their expectations and taste preferences.
These shifts in guest preferences emerged mainly when the 
restaurant industry adopted technologies and hardware as 
important parts of their daily business.
In order to meet constantly changing demands of modern 
customers, restaurateurs should continue investing in new 
technologies to stay up to the minute with industry trends.
With so much to offer, however, it might be overwhelming for 
a new restaurant entrepreneur to understand where to start.
That’s why, in this blog, we’ve compiled a list of most 
frequently used restaurant technology and hardware solutions 
to help you run your restaurant business more efficiently with 
strong focus on delighting the guests.
Touchscreen Point of Sale 
The high volumeT oef cramsh ainnd acreldsit cards that pass 
through a restaurant each day makes a POS system a 
necessity. Touchscreen POS terminals are only designed 
to increase efficiency.
They withstand the harsh conditions of the restaurant 
with durable hardware and ensure that your business 
operates without any teething troubles. Most 
Touchscreen terminals are powered by restaurant POS 
software that’s designed with an insightful and easy-to-
understand interface to make the restaurant functioning 
fast and hassle-free.
Touchscreen POS terminals simplify the order taking process, 
allowing you to process more orders faster and generate more 
revenue.
Handheld Point of Sale 
Systems
Having a handheld POS system for your dine-in restaurant 
is as essential as having a well-equipped kitchen. With 
handheld POS, the need to take further rounds of customer 
tables to collect and return their remaining cash (if they 
have paid in cash) would be eliminated.
A handheld POS system allows for at-the-table ordering 
and streamlines operations by allowing guests to order 
and pay right at the table, resultantly improving ordering 
speed. Keeping handheld POS at the restaurant, you can 
not only increase the number of customers you serve but 
also fulfil the maximum orders in each shift.
Self-Order Kiosks
In an industry that’s subject to high margins, competition 
and failure rates, what restaurant owners need is a secret 
weapon that can help tackle all three. What’s that?
A self-order kiosk – which is considered a terrific tool for 
the modern-day restaurateurs.
With its easy-to-use interface and top-notch digital 
experience, more and more restaurants are placing self-
order kiosks for guests in their stores. It provides guests 
with more control over their order processing, hence, 
making it easier for them to review the menu, take their 
time and customise their food orders accordingly.
Besides improving the guest experience, a thoughtfully 
designed kiosk with a user-friendly interface helps your 
restaurant increase the quantity of orders while eliminating 
long queues and boosting productivity.
Kitchen Display 
Screens
Depending on your restaurant’s needs, printed tickets 
might not be your best option to let kitchen staff know 
about guests’ orders. Instead, the new age technology 
like kitchen display screens should be used to keep the 
things moving swiftly in the kitchen and throughout the 
entire restaurant.
Mounted on the wall, kitchen display screens allow the 
kitchen staff to see all ongoing orders on one screen 
which helps keep the kitchen more organised and orders 
to be fulfilled correctly and on-time. This is especially 
true for fast food establishments.
Printers
A full-service restaurant requires POS along with 
printers (both thermal and kitchen) to provide receipts 
to customers and order slips to kitchen staff.
A thermal receipt printer is used by the front-desk 
staff to provide receipts/bills of customer orders. It 
prints receipts quietly and faster than traditional 
impact printers.
This type of printer doesn’t use ink and instead, heat 
the paper to create characters and images on 
thermally sensitive paper.
A kitchen printer, on the other hand, is also quite common 
in the restaurant industry and catches the attention of 
cooks and chefs with its loud printing process which helps 
them to know about their upcoming order. It prints in 
different colours, which can be used to highlight certain 
specifications on slips, asked by guests.
Cash 
The importance oDf carsah dwraewerrss can’t be emphasised 
enough in the retail and hospitality sector. If you still don’t 
have one in your restaurant, it’s a wise decision to invest 
in a quality cash drawer to get the best out of your POS 
operation. It stands strong and remains important to 
storing and managing cash.
For a more modern approach and to keep your 
cash drawers safe, connect it with your POS system, so 
that all the transactions can be recorded in the POS.
To sum up, to run a successful restaurant business, you 
need to keep up with the latest technology and 
hardware used in the industry. And with everything right 
in place, you can enhance your customer experience 
and boost sales.
Contact Us
POS Sales
PO Box 7921 Baulkham Hills BC NSW 2153
Email: [email protected]
Phone: 1300 026 062