How to Use Eddie, the Edible Image Printer
                     PRIMERA TECHNOLOGY,  ONE OF THE WORLD’S LEADING MANUFACTURERS OF SPECIALIZED 
DIGITAL PRINTING EQUIPMENT, IS NOW USING THEIR EXPERTISE TO DESIGN AND 
MANUFACTURE AN AUTOMATED, DESKTOP DIRECT-TO-COOKIE PRINTER FOR COOKIES, CANDIES, 
CHOCOLATES, MACARONS, AND MORE. USERS WILL INCLUDE BAKERIES, CANDY MAKERS, 
CATERERS, FOOD SERVICE, EVENT PLANNERS, AND EVEN AMUSEMENT PARKS.
Eddie, The Edible Image Printer
 Eddie, the edible image printer is unlike other edible image printers on the market. Eddie 
prints directly onto the food item, whereas some of the other printers on the market 
print on sugar sheets that need to be applied to the cookie or confection. This adds 
another expense and time-consuming step to the process of making and decorating 
cookies. 
 In addition to not requiring frosting sheets, Eddie is extremely flexible. Not only can Eddie 
print on round cookies but also any other shape, including rectangles, hexagons, plaques, 
or any shape you can make. Some bakers go so far as to create custom 3D printed cookie 
cutters to fit the shape of a particular graphic or photo.
How to use Eddie?
 Getting proficient with Eddie can require a slight learning curve, but most bakers can start 
making custom desserts quickly with a bit of effort. Primera, the maker of Eddie, also 
offers free one-on-one training and free technical support for the printer’s life.
 Whether you’re printing cookies using the rotating carousel or using manual mode for 
larger or unique shaped treats, Eddie makes decorating cookies a fast and efficient 
process. 
Frequently Asked Questions
 How do I install my Eddie, edible image printer?
The process of installing your Eddie is just as easy as using your new edible image 
printer. Everything you need to know can be found in this easy setup and installation 
video on Primera Technology’s YouTube Channel. 
 How do I clean and replace the ink on Eddie?
Eddie will run regular maintenance on the print head if the printer is kept plugged in. 
This will keep the print head primed and ready to print. The average ink cost per print 
depends on the coverage of the design and the colors used; however, on average, you 
can expect around 1,400 to 2,700 prints per cartridge for a 3.5” cookie with a full-
coverage design. 
Frequently Asked Questions
 How do I clean the cookie sensor?
It’s also possible that you may need to clean the cookie sensor on occasions to ensure 
that your Eddie keeps detecting your desserts as they enter the print tray. The process is 
incredibly easy, and everything you need to know is covered on Primera Technology’s 
YouTube Channel.
 How do I clean the copper contacts?
Like the cookie sensor, you may need to clean the copper contacts after heavy use. 
Fortunately, you can do this yourself in only a few minutes. The complete process is 
covered on their YouTube Channel.
Frequently Asked Questions
 Does Eddie make desserts?
Eddie doesn’t make any dessert; it simply prints custom designs, graphics, and logos 
onto your already prepared cookies or other compatible desserts. 
 How do I avoid common mistakes when using Eddie?
You can avoid almost all of the most common mistakes by simply following the online 
manual that’s included with your Eddie, edible image printer. Generally speaking, if you 
clean and maintain your Eddie frequently, use only approved Primera Eddie edible inks, 
and follow the details outlined in the manual, then you shouldn’t have any major 
issues. 
Things to keep in mind
 Although Eddie is very user-friendly, it is still an electronic device and, as such, should be 
treated with care. Always follow the information contained in the user manual, and don’t 
hesitate to contact customer support with any questions you may have regarding the safe 
operation of your Eddie: Edible image printer. 
 Eddie is revolutionizing the cookie and confections industry, offering bakers an easy way 
to create the most detailed and spectacular desserts more quickly, translating to more 
profits.   Eddie is the most versatile printer on the market, offering a rotating tray for fast 
production, manual mode for larger and unique shapes, and accessory kits for items like 
macarons and more! Eddie is also fully certified, so you can be sure it will be at home in 
your commercial bakery.
To know more about our Edible Image Printer
Visit us: https://www.primera.com/eddie-edible-ink-cookie-printer
For more details contact us : [email protected]
Phone : +1 (763) 475-6676 PRIMERA TECHNOLOGY, INC.
Two Carlson Parkway North
Plymouth, MN 55447-4446
United States