Ricoh Canada Streamlined Workplace Solutions & Services
                     Unlock the potential 
of your workforce with
seamless 
collaboration 
experiences
Drive productivity and employee 
satisfaction while keeping them 
connected —  from anywhere.
Building a digital-forward workplace is more important than ever
Hybrid work is here to stay. In fact, 62%  of Canadian employers use a hybrid work model,1 and 65%  of Canadian office 
workers prefer hybrid work arrangements. Flexible work environments play a pivotal role in talent retention and 
acquisition, with over 40%  of office workers saying they would look for a new job if their current employer mandated 
returning to the office full-time.2
In todays’ world, building a digital-forward workplace is no longer 
optional –  it’s critical to driving sustainable business growth. But work- 
place technology must align with employee and operational needs —  
not only to support hybrid work, but to empower employees with the 
tools required to foster collaboration, drive engagement, encourage 
innovation, and increase productivity.
In this eBook, we’ll explore key considerations for businesses working 
to build a seamless hybrid work environment.
Having the right workplace 
technology empowers your 
employees to communicate, 
collaborate, connect, and 
stay productive.
1Benefits Canada. 62% of Canadian employers using hybrid working model: survey. January 30, 
2023.
2IT World Canada. All Hands on Tech –  Security in the Hybrid Office. February 2, 2023.
Successful remote communication and collaboration isn’t about 
having more digital tools —  it’s about having the right ones.
Effective communication and collaboration in a virtual setting can be challenging for any organization, as hybrid or 
flexible work can look different for every business —  depending on size, industry, customer requirements, and 
operational needs. Creating the right mix of solutions for your organization is crucial to success and requires a 
customized and focused approach.
Video conferencing tools need to support remote collaboration and foster creativity
Recent research found that 68% of employees agree that “achieving digital equality for virtual and in-room 
participants” is vital to ensuring effective collaboration.3
On a video call, the human brain works harder to interpret non-verbal cues like body language and tone of voice. It is 
also scientifically proven that it’s harder to focus and give attention during a standard video conference vs. in-person 
meetings.
To foster engaging and collaborative virtual meetings among employees and customers, you need video conferencing 
technology that allows individuals to communicate their ideas effectively and nurtures creativity in a remote setting.
Choosing the right solutions for your business requires a custom approach
With the accelerated pace of digitization, organizations either already have in place or are adopting tools and 
technologies to support hybrid work. However, not all digital solutions are created equal. Some may be overly complex, 
disparate from other systems and lack the seamless user experience your workforce needs —  significantly impacting 
employee productivity, morale, and engagement.
A study by KPMG in Canada found that 81% of employees expressed concern that their companies aren’t ready or are 
not equipped to successfully manage hybrid work models.4 To combat those concerns, organizations should carefully 
evaluate and refine their digital strategies, considering their unique operational demands and employee expectations.
3Condeco. Report: 85% of employees want a hybrid work model. April 14, 2022.
4Benefits Canada. Majority of Canadians questioning employers’ ability to handle hybrid work model. May 28, 2021.
The solution to effective remote communication 
and collaboration is selecting the right tools and 
technology to meet the evolving needs of your 
employees and customers.
Key drivers for long-term success in 
hybrid or flexible work:
✓ Prioritize understanding workforce needs, 
seek feedback, and invest in effective 
solutions to enhance work experience 
and achieve organizational goals
✓ Adopt integrated solutions that focus on 
driving engagement and collaboration
✓ Leverage simplified technology that 
optimizes productivity, enabling 
employees to do more with less
✓ Use virtual meeting technology that 
brings people closer together and 
enables seamless knowledge-sharing
Redefine your 
workspace
The shift from traditional workplaces to flexible workspaces has shown business leaders what their employees 
can do outside the office —  and it’s a lot.
Despite the initial challenges and adjustment period, 76.5% of managers found that remote and flexible working 
generally increased productivity, and 62.8% agreed that it increased employee motivation.5 Many employees, especially 
younger generations, prefer and expect remote or hybrid working environments that foster a mix of in-office, remote, 
nomadic, and untethered (desk-hopping) working arrangements.6
As companies plan for the future, the idea of traditional office spaces may be redefined to flexible on-site workspaces 
that can be used for many different purposes and re-configured as required. Many companies have reduced their real 
estate footprint or created smaller satellite spaces that teams use on an as-needed or rotational basis. These spaces can 
be equipped with smart technology that supports hybrid work, such as Interactive Whiteboards or Microsoft Teams 
Rooms, enabling employees to seamlessly connect, collaborate, and bring creativity to meetings and presentations from 
anywhere.
5 01 02 03 04 05Is your Do your employees What level of How much Do you have 
questions infrastructure have access to proficiency do ongoing the proper 
to ask resilient enough the right your employees training and governance and 
when to support technology? have in virtual knowledge- policy controls 
evaluatin current and collaboration sharing is IT in place to 
g future tools tools? required to ensure data 
your required for in- provide and security?
workspace office, remote support?
needs and hybrid work?
5Fortune. The key to hybrid work productivity? Getting the ROI of your commute right. February 8, 2023.
6Forbes. The Future Of Work Is Hybrid, Human And Here To Stay. January 26, 2023.
Integrated collaboration is key to creating workplace 
harmony
Many Canadian businesses already recognize the value of investing in workplace collaboration solutions. While 
there have been some noted gains in productivity from working remotely, the real insight is that 2 in 5 workers 
struggle to stay “in the loop” on projects, and 50% report challenging or ‘awful’ digital connections with 
coworkers.7 In another report, 50%  of workers feel that facing connectivity issues regularly is career-limiting.8
Organizations have a significant opportunity to mitigate remote collaboration and 
communication challenges within their workforce. Business leaders need to work 
with their IT leadership to develop a more holistic digital transformation
strategy for their organization —  one that is secure, flexible, and 
scalable to meet evolving employee needs.
Ricoh can support your 
digital transformation 
journey with scalable, 
affordable, and secure 
solutions that can be 
tailored to your 
organization’s size, 
budget, and objectives.
7Angus Reid Institute. Back to work(place): As employers beckon, 
telecommuters grow more entrenched at home. March 23, 2022. 
8 Cisco. Employees are ready for hybrid work, are you? 2022.
Keep your organization connected from anywhere with 
Ricoh’s Workplace Services
The way we work has changed. Organizations like yours need to make ongoing progress in 
empowering your workforce with technology and services that maximize office space use and 
promote productive collaboration. This is where Ricoh can help.
Communicatio Video Meeting 
n and conferencing room 
collaboration and messaging services
services services Maximize meeting room 
Empower teamwork and Seamlessly connect your spaces in a cost-effective 
simplify collaboration. employees and enhance way.
meeting productivity.
AV services Facilities 
Custom AV services and management 
solutions to meet your services
organization’s Leverage our team of 
communication and workplace experts to help 
meeting room needs. you design, implement, and 
manage your workspace.
RICOH Interactive Whiteboards
Improve collaboration experiences for next-generation meetings
Whether at the office, on the go, or from home, RICOH Interactive Whiteboards make joining and contributing to 
meetings and brainstorming sessions easy. Our Interactive Whiteboards are scalable to meet small, medium, and 
large meeting room requirements. These versatile boards are available in 55”, 65”, 75”, and 86” —  perfect for home-
based presentations, huddle spaces, larger meeting spaces and more.
A one-stop Engage easily 
collaboration with remote 
hub sites
Ricoh’s Interactive Enable people 
Whiteboards are an working at different 
integrated all-in-one locations to 
solution with a communicate and 
high-resolution screen, collaborate as though 
built-in speakers, they are in the same 
and microphone. meeting room.
Set up and go
Employees can easily engage with our simple, 
intuitive technology. Ricoh’s Interactive Whiteboards 
are easy to set up and use. Simply connect to a PC, 
tablet, or smartphone and start working!
Microsoft Teams Rooms
Connect people across the hybrid or flexible workplace
Microsoft Teams Rooms, a hybrid video and collaboration solution, enable secure, productive, and collaborative 
meetings from anywhere. Bridge the gap between people working remotely and those in the office with a meeting room 
solution that allows everyone to be seen, heard, and fully participate from anywhere.
Enhance team Elevate Get ease of use and 
productivity and customer peace of mind
culture experience Confidently join meetings from 
Connect teams across Improve customer satisfaction any device, present content, 
departments and locations and loyalty by offering and share screen, knowing 
with high-quality audio and convenient customer that you are protected by 
video to support day-to-day experiences and high-touch enterprise-grade security.
workflows, quarterly reviews, services —  virtually and in 
and strategic planning real-time.
sessions.
Microsoft Teams Rooms provide:
• HD video quality and inclusive video layouts
• Crisp audio and clear voice pickup
• Complete control for in-room participants with touchscreen consoles within an arm’s reach
• Live captions, screen sharing, co-authoring and Microsoft Whiteboard
• Enterprise-grade security right out of the box across devices, software and cloud
Reimagine the future of work with 
Ricoh
While workplace innovation has been happening for decades, never has it been at the speed and scale we have seen 
in recent years. As hybrid and flexible workplaces pave the way for the future, Ricoh can support your journey with 
solutions to help you redefine work.
No matter what your challenges may be —  from identifying which technologies will drive collaboration to creating 
frictionless, flexible office spaces —  we have the solutions and expertise to help you achieve your goals.
Learn more about Ricoh’s Workplace Services or book a demo with one of our experts today.
Ricoh, a trusted partner
At Ricoh, we’re empowering our customers to respond to our changing world with actionable insights. We believe having 
access to the right information translates to better business agility, more human experiences, and the ability to thrive 
in today’s age of hybrid and borderless work. Through our people, experience, and solutions, we create competitive 
advantage every day for over 1.4 million businesses around the globe. To us, there’s no such thing as too much 
information.
Ricoh Canada Inc., 100-5560 Explorer Drive, Mississauga, ON L4W 5M3, 1-888-742-6417
©2023. Ricoh Canada Inc. All rights reserved. Ricoh and the Ricoh logo® are registered trademarks of Ricoh Company, Ltd. All other trademarks are the property of their respective owners. The 
content of this document, and the appearance, features and specifications of Ricoh products and services are subject to change from time to time without notice. Products are shown with 
optional features. While care has been taken to ensure the accuracy of this information, Ricoh makes no representation or warranties about the accuracy, completeness or adequacy of the 
information contained herein, and shall not be liable for any errors or omissions in these materials. Actual results will vary depending upon use of the products and services, and the conditions 
and factors affecting performance. The only warranties for Ricoh products and services are as set forth in the express warranty statements accompanying them.