HP OFFICEJET 3830 NO COMPUTER FOUND ISSUES ON SCANNING
                     HP OFFICEJET 3830 NO COMPUTER FOUND ISSUES ON SCANNING
You can scan a document and send it to the required destination in several ways. Several
HP printers come with these features: Scan to PC, Scan to email, Scan to Flash drives,
etc. These features make digitalizing easy.
The computer and your printer must be properly connected if you want to perform a scan
without  any  interruptions.  Sometimes,  you  may  receive  the “No  computer
found” message while performing a scan operation on your HP Officejet 3830 printer,
and this could be due to communication issue.
Usually, when your printer and the computer or mobile phone are not connected to the
same network, you may receive such errors. So, if the No computer found message is
displayed on your printer screen, check if the HP Officejet printer and your computer are
connected  to  the  same network.  If  not,  connect  them to  the  same network and  then
perform the scan operation on your printer. 
Now, if the No computer found message is displayed on the printer screen, even after
both (printer and computer) the devices are connected to the same network, then you need
to make sure that your  HP Officejet  3830 printer firmware is up-to-date.  Run the HP
Easy Start application on your computer to check whether any error has occurred on
your printer.
To do so, open the HP Easy Start application and run it. Now, if a window with the
message Enable Bonjour is displayed, it means the Bonjour feature on your printer is
disabled  or  blocked.  Usually,  the  Bonjour  feature  is  enabled  by  default  on  the  HP
OfficeJet 3830 printer. If the Enable Bonjour message is displayed on the screen, then it
means your network router is not compatible with it and is blocking the Bonjour feature
on the printer.
 
In this case, better connect your HP printer directly to the computer via Wi-Fi Direct. To
do so, first, place your HP printer closer to the computer. Now, access your printer’s Wi-
Fi Direct menu by tapping, pressing, or touching the Wi-Fi Direct icon. As soon as you
do it, the credentials for the Wi-Fi Direct connection of your printer will be displayed on
the printer screen. Note it down. 
On your computer, enable the Wi-Fi feature. Choose the Wi-Fi SSID that matches your
printer’s Wi-Fi Direct SSID. Now, you need to enter the Wi-Fi Direct password in the
given field to connect your printer to the computer via Wi-Fi Direct.
Once your printer and the computer are connected to the same network, try to perform the
scan operation. In most cases, the printer will perform the scan operation. In case the
printer fails to perform, then you can use the HP Diagnose tool called HP Print & Scan
Doctor. Using  this  tool,  you  can  detect  the  cause  of  the  problem  and  perform  the
necessary solutions to clear the No Computer Found message. 
After clearing the No Computer Found message using the HP Print & Scan tool, try to
perform the  scan  to  computer  operation  using  the HP Easy  Start application.  While
configuring the scan operation, make sure to choose the Scan to Computer option. 
Now, if you still receive the No computer found message on your printer screen, then you
can contact us to get remote assistance in resolving it.