Why Is My HP Officejet 3830 Printer Not Scanning To The Computer


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Uploaded on Mar 16, 2021

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Why Is My HP Officejet 3830 Printer Not Scanning To The Computer

Why Is My H P Officejet 3830 Printer Not Scanning To The Computer? The HP OfficeJet 3830 printer is one of the basic entry-level printers you will find in the market. The printer comparatively falls in the same range as the other OfficeJet printers. Since it is just a basic printer, the HP OfficeJet printer does not support duplex printing or has any USB slots, Ethernet networking. The printer can opt for basic home or small office use. Now, despite the small features the printer has, the printer goes through some wear and tear, and eventually, some of the functions would stop working for good. There can be many reasons as to why you might face the error, but the causes don’t take the front seat in our article. The printer might have lost the connection to the computer, or the document to be scanned is not placed properly on the scanner glass. Make sure you have the proper printer software installed for the printer. You should keep the driver updated to avoid issues with connecting to the printer and performing any printer function from your computer. We have the perfect set of troubleshooting steps to fix the HP OfficeJet 3830 printer not scanning to the computer. FIX 1: THE HP PRINT & SCAN DOCTOR With HP’s troubleshooter application, you can easily resolve the issue of the HP OfficeJet 3830 printer not scanning to the computer. § Download the HP Scan & Print software from this page or even from the Official HP Support page. § Once the download is complete, run the HPPSdr.exe file on your computer. § Select the HP OfficeJet 3830 printer from the list. § If the printer is not listed or seen, click the Retry button. § Based on the scanning issues you are facing with the printer, follow the on-screen commands in the tool. FIX 2: UPDATE THE PRINTER FIRMWARE § Open the HP Official support page. § Click the Software, Drivers & Firmware tab, select the Firmware, and click the Download button. § Save the Firmware file to your computer. § Do a double-click to start the installation and complete the firmware update for the HP printer. § Restart the HP OfficeJet 3830 printer once the firmware update is complete. FIX 3: RECONNECT THE PRINTER TO THE COMPUTER (USING WPS) § Make sure the HP computer is connected to the same network you are going to connect to the HP OfficeJet 3830 printer. § Press the Wireless button on the HP control panel. § Select the Settings option. § Tap on Wi-Fi Protected setup. § Press the WPS button present in the router and wait for the printer to find the network. § Once the connection is made, the Wi-Fi LED will light up blue. You can also contact us for more solutions and remote assistance in resolving any of your printer issues.