HP OFFICEJET PRO 8720 PRINTER WIFI
                      HP OFFICEJET PRO 8720 PRINTER  WIFI 
The  HP OfficeJet  Pro  8720  printer  is  an  all-in-one  printing  machine.  The  printer  is
designed  for  small and  mid-level  offices  because  of  the  convenience  in  quality  and
productivity. The printer boosts with automatic 2-sided (duplex) printing and high-speed
outputs. Productivity includes the ability to print documents at amazing speeds (22 pages
per minute in black and 20 pages per minute in color). The machine is equipped with a
standard 250-sheet tray and comes with an additional tray included. 
 
With all these amazing features the printer possesses, there are some problems you might
encounter wirelessly. You will face some scenarios where you will not be able to get the
HP OfficeJet Pro 8720 printer connected to the Wi-Fi, and such issues can be sorted out.
 
Now, there can be quite a few reasons behind the issue. Here are some pointers to work
on before you go ahead with the troubleshooting methods.
 Check if the HP printer is connected to the wireless network.
 Check  if  you  have  changed  the  password  for  the  wireless  network  recently;
reconnect the printer to the network.
 Do a reset to your router: Unplug the router from the main power source, wait
for 2-3 minutes and then plug it back in.
 Do a reset to your HP printer: Remove the power cord of the printer from the
power source, wait for 2-3 minutes and then plug it back in. 
 If  the  Wi-Fi  signal  appears  to  be  weak,  make  sure  to  move  the  printer  to  a
proximity range around the router so it can have a strong and stable connection.
 Make sure there are no metal objects or electronic devices near the HP OfficeJet
Pro 8720 printer or the router.
 
Print a copy of the network configuration page to see the error you are facing:
 Make sure the printer is turned on.
 Have a couple of papers loaded.
 Tap on the Wireless icon.
 Select the Settings option.
 Tap on Print Reports option.
 Select  either  the Network  Configuration  Page option  or Wireless  Test
Report option.
 
If you still  have a problem with connecting the HP OfficeJet Pro 8720 printer to the
wireless network, here are the troubleshooting steps.
 
METHOD 1: USE THE HP PRINT & SCAN DOCTOR UTILITY 
 You can download and install the HP Print & Scan Doctor utility from the official
HP Support page.
 Select the HP OfficeJet Pro 8720 printer from the list.  Click the Retry button if
the printer is not listed.
 Based on the Wi-Fi issues you are facing with the printer, follow the on-screen
commands in the tool.
 If there are no issues with the printer, you will see a green tick that indicates the
printer has passed the diagnosis and is now ready to connect to the Wi-Fi.
 If there is an issue, the app would display the issue specifics  and recommend
troubleshooting it. Follow the prompts as displayed to resolve the issue. 
METHOD 2: THE HP OFFICEJET PRO 8720 PRINTER IS OFFLINE
Windows:
 Open the Settings window (Windows + I).
 Click the Devices option.
 Select the Printers & Scanners option.
 Click the HP OfficeJet Pro 8720 printer and delete the pending print jobs.
 Click  the Printer tab,  make  sure  the  checkbox  "Use  Printer  Offline"  is  not
ticked.
 
Mac: 
 Open the HP Smart app (available for download from the Mac App store).
 Once the HP Smart app is open, click the Printers option.
 Click the Diagnose & Fix option.
 Click the Start button in the dialog box.
 Once the diagnosis is complete, click the Done button.
Bringing back the Online status will have the HP OfficeJet Pro 8720 printer connect to
the wireless network.