Case Study: Silver Touch Technologies Develops SaaS-Based Remote Inventory Management System


SilverTouchTechnologies

Uploaded on Apr 5, 2023

Category Technology

Silver Touch Technologies developed a SaaS-based Remote Inventory Management System, enabling businesses to manage their inventory remotely. The system helps companies to keep track of their inventory in real-time, reducing the risk of stock-outs and overstocking. This innovative solution has revolutionized inventory management for businesses of all sizes. To check more case studies, please visit our website. https://www.silvertouch.com/

Category Technology

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Case Study: Silver Touch Technologies Develops SaaS-Based Remote Inventory Management System

Case Study ® SaaS Based Remote Inventory Management System Cl ient : US Based C l ient Cl ient Vert ical : Serv ice Project Type: Custom Web & PDA App l ica t ion Technology Used: Web : ASP.NET MVC, MS SQL, PDA : ASP.NET CE (Windows Mobi le ) , Microsof t Sync Framework , SQL CE Cl ient Over v iew Requirement Overview: Client required a Web Based Application running on a Windows Server in place of About C l ien t :Client is a California based Software- their current Client-Server Based Desktop Application. as-a-Service (SaaS) provider for remote stock room They also wanted a Windows Mobile Application with inventory management solutions. Client was founded in scanning and high performance features to capture 1994, has hundreds of satisf ied customers in industries transactions at the Point-of-Use. With this new Web and where it is crit ical to have good remote inventory PDA based application, the cl ient had also planned many management at the last step of the supply chain: the new features and functionality which were not available point-of-use (POU). Client provides organizations with or not feasible in their current application. real-t ime visibi l i ty into remote storeroom inventories and Below is the l ist of major features & functionality then automates replenishment. Whether the inventory is required by the cl ient: consigned or customer owned, cl ient manages inventory • Facil i ty to manage inventory of mult iple enterprises at the point-of-use to increase sales and service levels, with the help of enterprise level administrator optimize inventory and eliminate stockouts. While items • Total control with Super Administrator who can at the POU may be inexpensive or commodity products, manage each and every function across al l the cost of a production l ine shutt ing down from a stock enterprises,companies, and stockrooms. out or an inoperable machine is prohibit ive. Client’s • Enterprise can create mult iple companies under them service productively and cost effectively optimizes • Enterprise level users can only see information for inventory while maximizing service levels at the remote their enterprise stockroom, store, or service van. • Visibi l i ty of inventories across mult iple Enterprises and Companies No matter what their cl ient’s approach is to inventory • Role based access for different level of users ownership, inventory location or inventory replenishment, • Log to be maintained for al l transactions for Audit Trai l they can accommodate their Client’s method and purpose automate the process of tracking and replenishing their • Off l ine storage for PDA device when network client’s inventory at the POU. Industries that can benefit connectivity is not available and sync with the most from their service include: manufacturers; suppliers database when connectivity is resumed and wholesale distr ibutors (electrical, electronic, • Sensor based automated stock taking process fasteners, wire, industrial, MRO/spare parts, etc); food service; and fleet maintenance. Si lverTouch Techno log ies L imi ted © copyr ight 1992-2014 a l l r igh ts reser ved. Proper ty o f S i l verTouch Techno log ies L td . SaaS Based Inventory Management System Proposed Solut ion: • Consider ing c l ient ’s requi rement S i lver Touch proposed and developed stock room management inventor y system in ASP.NET (Web Appl icat ion) and Windows 6/6.5 (PDA (POU) Appl icat ion) wi th Agi le Methodology. • Web Appl icat ion was developed wi th MVC 4 which has many advantages that he lps to develop great appl icat ions. • As c l ient was p lanning to se l l th is product to the i r end c l ients g iv ing them fac i l i t ies to manage the i r ind iv idua l inventor y, we have developed SaaS based appl icat ion • PDA dev ices were suggested by the c l ient who was hav ing scanning fac i l i ty which was used to develop barcode scanning funct iona l i ty for qu ick and easy s tock management. • Unique of f l ine funct iona l i t ies were developed for PDA so user can use PDA Appl icat ion where in ternet connect iv i ty is not ava i lab le, so data can be stored loca l ly on the dev ice and whenever in ternet connect iv i ty is ava i lab le these data can be synchronized wi th the centra l database. • 3rd Par ty Contro l ( jQuery Data Tables) and 3rd Par ty equipment (Sensors) were implemented and in tegrated wi th th is appl icat ion for fast and accurate data management Appl ica t ion F low 2 SaaS Based Inventory Management System Appl ica t ion Arch i tec ture Techn ica l F low 3 SaaS Based Inventory Management System Pro jec t Descr ip t ion • This is a SaaS based Remote Stockroom Inventory Management System where their cl ient’s customers can manage mult iple end- customers’inventory. • Their cl ient can create as many enterprises as they wish and each of them can have as many companies under them and then as many Stockrooms under that. • End Client also has their own account from which they can manage their own inventory and generate reports. • Items can be stored at single or mult iple locations and they are also tracked through this application. • Crit ical, Minimum, and Maximum Levels can be managed at item or location level and if on hand quantity of any item goes below its minimum level then application automatical ly adds that item into the cart for procurement process. • A completely customized reporting capabil i ty was developed for Reports. • Category, Supplier, Manufacturer and Cost f i l ter and search functionality is available for items. Major Modules : 1 . Enterpr ise Management • C l i en t can c rea te and manage en te rp r i ses. They can a l so c rea te compan ies, rooms, and l oca t i ons fo r t he en te rp r i se ( s ) a s pe r r equ i r emen t . 2 . Company Management • The app l i ca t i on a l l ows t he adm in i s t r a to r a t en te rp r i se l e ve l t o c rea te and manage compan ies • Use rs a t company l eve l can c rea te o r add i t ems i n company i nven to r y l i s t 3 . User Management • Admin i s t r a to r s w i l l have r i gh t s to ass ign d i f f e ren t ro l es and pe rm iss ions to t he use r s 4 . Room Management • The app l i ca t i on a l l ows t he company adm in i s t r a to r t o c rea te and manage rooms • Admin i s t r a to r can c rea te l oca t i ons and racks i n rooms fo r easy ma in tenance o f i t ems 5 . Inventor y Management • I t a l l ows use r s to v i ew i nven to r y i t ems and the i r a t t r i bu tes. 6. Inventor y Count : • A l l ow use r s to se tup cyc l e coun t s, pe r fo rm cyc le and manua l coun t s. . • Use rs can se t t ime to coun t t he i nven to r y and can se l ec t r andom o r i n ven to r y c l ass i f i ca t i on cyc l e coun t i ng. They can de f i ne cus tom i zed t ime se tup 7. Too l Management • Modu le a l l ows use r s to ma in t a i n too l c r i bs, se tup too l ma in tenance schedu les, keep t r ack o f t oo l s us i ng check i n and checkou t f unc t i ona l i t y • App l i ca t i on d i sp l ays consumed too l s and ava i l ab l e too l s us i ng checkou t /check i n f unc t i ona l i t y and too l ’s l oca t i on va l ue. • Check i n /checkou t r epo r t s d i sp l ays wh ich too l s a re checked ou t and to whom. 8. Too l Main tenance: • Admin i s t r a to r can c rea te ma in tenance a l e r t s f o r t oo l ma in tenance. A le r t s can be se t as da i l y, week l y o r mon th l y t oo l ma in tenance rem inde rs. 4 SaaS Based Inventory Management System 9 . Asset Management • A l l ow use r s to ma in t a i n asse t l i s t s and se tup asse t ma in tenance schedu les. • Company adm in i s t r a to r can manage company ’s Asse t s us i ng t h i s modu le. 10. Asset Main tenance: • Asse t s ma in tenance a l e r t s can be c rea ted and app l i ca t i on w i l l send an ema i l a l e r t a t t ime o f ma in tenance. • Each ma in tenance o f t he asse t (P l anned o r no t ) upda tes t he nex t ma in tenance ca l cu l a t i on fo r t he asse t • A l l ow use r s to upda te m i l eage o r ope ra t i ona l hou rs w i t hou t pe r fo rm ing ma in tenance. 11. Car t Management : • Use r can c rea te ca r t f o r i t ems. A f t e r add ing to t he ca r t , use r can o rde r t ha t i t em(s ) • I t em w i l l be au toma t i ca l l y added to t he ca r t when i t s s tock goes be low m in imum leve l . A f t e r p l ac i ng t he o rde r, t he i t em w i l l be removed f rom the ca r t 11. Qu ick L is t Management • Use r a t company l eve l can c rea te qu i ck l i s t s o f i t ems o r manage f r equen t l y o rde red i t ems l i s t a s qu i ck l i s t . • A l l t he i t ems i n t he qu i ck l i s t may o r may no t be i n te r- re l a ted . • Th i s enab les t he adm in i s t r a to r t o p l ace o rde r o f f r equen t l y used /o rde red i t ems qu i ck l y. 12. Order Management • A l l ow use r s to rep len i sh i nven to r y by submi t t i ng a l i s t o f i t ems and quan t i t i e s to a rep len i sh i ng supp l i e r. • Use rs can se l ec t vendo rs and se t de l i ve r y da te fo r en t i r e o rde r. • They can add i t ems us i ng qu i ck l i s t and c rea te ba rcode l abe l f o r o rde r. 13. Change Order : • A l l ow use r s to reques t changes to an o rde r a f t e r i t has been t r ansm i t t ed to t he supp l i e r. 14. Ro le Management • En te rp r i se adm in i s t r a to r can manage the ro l es and r i gh t s fo r d i f f e ren t use r s. Admin i s t r a to r a t en te rp r i se l e ve l can ass ign Ro les and pe rm iss ions to va r i ous use r s fo r spec i f i c modu les. 15. UDF(User Def ined Fie ld ) Management • Each modu le a l l ows t he use r s to cap tu re t r ansac t i on da ta based on the i r un ique needs • Use rs can c rea te dynam ic f i e l ds w i t h dynam ic va l ues as pe r r equ i r emen t . • UDF i s ava i l ab l e fo r a l l modu les fo r add i t i ona l i n fo rma t i on . 16. Customer Management • En te rp r i ses can se tup t he i r cus tomers us i ng t h i s modu le to t r ack whe re ma te r i a l i s consumed 17. Expor t / Impor t Management • NPO I 3 rd pa r t y t oo l i n t eg ra t i on a l l ows t he use r s to expo r t t he web da ta to exce l f i l e s and v i ce ve r sa . • Use rs can save cus tom i zed da ta f rom exce l t o app l i ca t i on . A f t e r mak ing t he changes i n t he exce l da ta , use r can Impor t t he da ta to app l i ca t i on . Impor ted da ta w i l l be s to red i n da tabase • Use rs can expo r t cu r ren t sc reen da ta i n PDF fo rma t , CSV fo rma t , and Exce l f o rma t and impor t changed da ta back to app l i ca t i on to save i t i n da tabase • They can impor t an i t em, i t em loca t i on qu i ck l i s t , a sse t s, and too l s 5 SaaS Based Inventory Management System 18. Pu l l Management • Pu l l modu le a l l ows use r s to t r ack consumpt ion o f i n ven to r y. • Use rs can se l ec t i t em, b i n l oca t i on , quan t i t y and add spec i f i c i n fo rma t i on fo r each t r ansac t i on . • Pu l l A l l f unc t i ona l i t y a l l ows use r t o pu l l mu l t i p l e i t ems w i t h one c l i ck . 19. Supp l ie r Management • I t a l l ows t he use r t o se tup mu l t i p l e supp l i e r s. • Use rs can c rea te supp l i e r o rde r s • A f t e r p l ac i ng t he o rde r, supp l i e r w i l l r ece i ve an ema i l f o r t ha t o rde r. • A l t e r na t i ve l y, o rde r s can be sen t v i a ED I , xm l , o r f l a t f i l e t o t he supp l i e r s 20. Ca ta log Management • A l l ows t he use r s to fo rma t and p r i n t i n ven to r y ca ta logs w i t h ba rcodes. • A l l ows sepa ra te ca ta log t emp la tes fo r I t ems, Asse t s and I nven to r y. 21. Barcode Management • A l l ow use r s to c ross re fe rence ba rcodes to i n ven to r y i t ems and asse t s. • Admin i s t r a to r can c rea te cus tom i zed ba rcode l abe l s f o r i t ems w i t h PDF fo rma t . A f t e r c rea t i on o f l abe l i t w i l l con f i gu re w i t h spec i f i c i t em temp la te. • Ba rcode l abe l s can i nc l ude the En te rp r i se l ogo and an image o f t he i t em. • Use rs w i l l be ab le to de te rm ine wh ich ba rcodes a re assoc i a ted to i t ems and asse t s and too l s. 22. K i t t ing • K i t t i ng modu le a l l ows t he use r s to g roup componen t s toge the r. • Use rs can bu i l d k i t s o r b reak t hem in to i nd i v i dua l componen t s when needed . • They can pu rchase who le k i t f r om ou t s i de and then b reak i t and d i v i de i t i n to d i f f e ren t i t ems. • K i t i n ven to r y w i l l be upda ted au toma t i ca l l y when k i t i s bu i l t . 23. eVMI • I t a l l ows c l i en t t o au toma te t he i nven to r y managemen t p rocess t h rough we igh t sens i ng sca les. • A l l ow use r s to po l l any i nd i v i dua l senso r f rom the l oca t i on sc reen to de te rm ine quan t i t y i n t he b i n a t t ha t l oca t i on . • A l l ow use r s to po l l a l l t he senso rs by c l i ck i ng a “Po l l A l l ” bu t ton . • Use r can se t po l l t imes pe r day o r s i ng le e l apsed t ime i n te r va l . 24. Dashboard Management • A l l ows use r s to v i ew tu r ns, s tock ou t s, r ecommended m in /max l eve l s, s l ow mov ing i t ems and f as t mov ing i t ems. • On l y use r s w i t h access to t he dashboa rd w i l l be ab le to v i ew and ac t upon the dashboa rd da ta . 25. Ma ter ia l S tag ing • S tag ing a l l ows t he use r t o rese r ve ma te r i a l s and se t t hem as ide fo r ano the r use. • Use r can move i t i n to a sepa ra te l oca t i on . • Use r can Pu l l A l l o f t he ma te r i a l a t one t ime i n a s i ng le c l i ck . • Unused ma te r i a l can be moved back i n to gene ra l i n ven to r y 26. Transfer • A l l ows t he use r s to rep len i sh i nven to r y by submi t t i ng a l i s t o f i t ems and quan t i t i e s to ano the r r ep len i sh i ng room. • Trans fe r ma te r i a l s f r om one room to ano the r room. • Mov ing Ma te r i a l s. • A l l ows use r s to move ma te r i a l f r om one l oca t i on to ano the r w i t h i n t he same s tock room. 6 SaaS Based Inventory Management System Benef i ts 1 . Web app l i ca t i on i ns tead o f c l i en t se r ve r app l i ca t i on so i t e l im ina tes manua l wo rk . 2 . Use r s can manage i nven to r y us i ng v i r t ua l i n ven to r y sys tem. 3 . Use r s w i l l be ab le to t r ack t he i r t oo l s and asse t s as we l l a s t he i r ma in tenance on t ime l y bas i s. 4 . Use r s can bu i l d and b reak k i t o f i t ems as pe r t he i r r equ i r emen t . 5 . Use r s w i l l be ab le to make qu i ck l i s t o f i t ems fo r qu i ck o rde r s o f f r equen t l y used i t ems and save l o t s o f t ime. 6 . Use r s can keep t r ack on i nven to r y us i ng remo te senso rs and Po l l f unc t i ona l i t y. 7 . Use r can know abou t f a s t se l l i ng i t ems and to t a l i n ven to r y va l ue us i ng dashboa rd . 8 . Use r s can ge t de ta i l s o f sugges ted o rde r i t ems us i ng rep len i shmen t ca r t . 9 . Cus tom i zed ba rcode w i t h PDF fo rma t can be gene ra ted dynam ica l l y f o r i t ems, too l s, asse t s, o rde r s, and rece ip t s. 10. Use rs can re f l ec t o f f l i ne changes us i ng sync da ta w i t h PDA. 11. Use rs w i l l be ab le to f i l t e r, so r t , r e -o rde r, and de le te g r i d da ta . 12 . Use rs can ge t ema i l f o r t oo l s and asse t ma in tenance, send ing o rde r s and rece i v i ng e tc. . 13. Use r de f i ned f i e l ds w i t h dynam ic d ropdown a re ava i l ab l e i n each modu le fo r add i t i ona l i n fo rma t i on . Object ives 1 . SAAS based imp lemen ta t i on . 2 . To c rea te web and mob i l e app l i ca t i on . 3 . Remote S tock room Inven to r y Managemen t . 4 . Senso r Based Rep len i shmen t . 5 . Too l s and asse t s managemen t and ma in tenance fo r company. 6 . To p rov ide qu i ck l i s t and k i t t i ng fo r qu i ck and easy consumpt ion and o rde r i ng. 7 . To expo r t and impor t da ta i n mu l t i p l e fo rma ts. 8 . To gene ra te dynam ic ba rcode l abe l s f o r i t ems and o rde r s. 9 . To keep t r ack o f cu r ren t s tock as we l l a s ou t o f s tock i t ems w i t h to t a l i n ven to r y va l ue and tu r ns. 10. Dynamic dashboa rd w i t h g raph i ca l r ep resen ta t i on fo r a l l modu les and sub modu les. 11. Qu ick ove r v i ew o f c r i t i ca l i t ems, m in imum i t ems, f as t & s low mov ing i t ems, un submi t t ed o rde r s. 12. To keep s t ag ing ma te r i a l s f o r spec i a l p ro j ec t s. 13. To move ma te r i a l s f r om one l oca t i on to ano the r l oca t i on w i t h i n room and t r ans fe r ma te r i a l f r om one room to ano the r r oom. Pro jec t Approach / Ac t iv i t ies Phase I : As per Agi le Methodology gather in format ion for one module Phase I I : Analyze the system f low and database des ign for th is module Phase I I I : Des ign ing Phase IV: Development Phase V: Test ing as per c l ient ’s requi rement Phase VI: Go L ive 7 SaaS Based Inventory Management System Techno logy Deve lopment P la t fo rm (Web) Techno logy Spec i f ica t ions Techno logy & Framework Microsof t .Net 4 .0 Framework , Microsof t Asp. Net MVC 4 Languages C#, JavaScr ip t Da tabase SQL ser ver 2012 Express Ed i t ion Web Ser ver /Host ing P la t fo rm I IS 7 Opera t ing System Windows 7 sp1 Deve lopment P la t fo rm (Mobi le ) Techno logy Spec i f ica t ions Techno logy & Framework Asp. Net 3.5 CE (Windows Mobile), Microsoft Sync Framework 2 .1 Languages C# Database SQL CE 3 .5 Opera t ing System Windows Mobi le 6 & 6 .5 Dep loyment P la t fo rm (Web) Techno logy Spec i f ica t ions Techno logy & Framework Microsof t .Net 4 .0 Framework , Microsof t Asp. Net MVC 4 Languages C#, JavaScr ip t Da tabase SQL ser ver 2012 Standard Ed i t ion Web Ser ver /Host ing P la t fo rm I IS 7 Opera t ing System Windows ser ver 2008 R2 Enterpr ise Dep loyment P la t fo rm (Mobi le ) Techno logy Spec i f ica t ions Techno logy & Framework Asp. Net 3.5 CE (Windows Mobile), Microsoft Sync Framework 2.1 Languages C# Database SQL CE 3 .5 Opera t ing System Windows Mobi le 6 & 6 .5 Dura t ion 1. Pro ject Durat ion: 18 Months 2. Pro ject Man Hours: 15000 Hours 8 SaaS Based Inventory Management System Key Cha l lenges 3rd Par ty Too l In tegra t ion Name Shor t Descr ip t ion BarcodeL ib To genera te dynamic barcode CsvHe lper.2 .5 .0 To read Comma separa ted va lue (CSV) f i l es and genera te new f i le E lmah To log er rors in da tabase Jquer y 1 .7 .1 .1 and d i f fe rent p lug ins Jquer y he lper l ib rar y S igna l R Run t ime v isua l e f fec t on web s i te on a l l cl ien ts Newtonsof j son Use to parse the json s t r ing to C# Ob jec ts Dynami te L INQ Quer y He lper L ibrar y I tex tSharp To Expor t da ta in PDF Fi le NPOI To read x ls f i l e and genera te XLS f i le by Code Jquer y Da ta tab le To v iew da ta in l i s t fo rmat same as gr id v iew FCK Ed i to r For main ta in ing mai l templa te tex t Microsof t Char t To Show v isua l implementa t ion o f da ta in fo rm of char ts Other Chal lenges 1. Label Pr in t ing wi th customized Labels and Pr in t ing barcodes 2. SAAS Based remote s tockroom inventory management 3. Jquery plug-in Data tables customization for filtering, sorting, re-order columns and multi delete data as per client’s requirement 4. eVMI Sensor reading and inventor y b ins s tock checking / count ing 5. Agi le methodology for module wise development as per c l ient ’s preference 6. Of f l ine PDA Sync and t ransact ions 7. Mul t i L ingual web s i te wi th company wise resource label management 8. Emai l template management Language wise and room wise wi th FCK edi tor and fetch ing of same customized text on t r igger ing the mai l . 9. Dashboard wi th h igh leve l overv iew of inventory s tock and Inventor y tun ing. 10. User Def ined F ie lds in each module for addi t iona l in format ion as per user ’s needs 11. Customized expor t and import data 12. Def in ing same arch i tecture as desktop appl icat ion 13. Drag & drop panel as per user ’s requi rement in dashboard 14. Auto update not i f icat ion for appl icat ion update in PDA. I t w i l l update on ly la test changes instead of whole appl icat ion Resu l ts Ach ieved 1. Cl ient is now se l l ing th is SaaS based Remote Stockroom Inventory Management System to the i r c l ients and get t ing addi t iona l revenue. 2. Th is appl icat ion has removed l imi ta t ions of c l ient ’s current c l ient ser ver Appl icat ion. 3. eVMI Sensor based inventor y count ing increased speed and accuracy. 4. Onl ine & Of f l ine management f rom PDA dev ice. 5. Dynamic Dashboard for a l l modules and stock sta tus wi th graphica l representat ion of data. 6. Automated Order and t ransfer creat ion based on Schedules improved per formance. 7. Auto update funct iona l i ty is ava i lab le to g ive not i f icat ion to PDA users to update appl icat ion. 9 SaaS Based Inventory Management System Log in Page Dashboard I 10 SaaS Based Inventory Management System Screen Shots Dashboard I I 11 SaaS Based Inventory Management System User Module 12 SaaS Based Inventory Management System Deliver best products, software solutions and services, on time with quality, and as per customer expectations About S i l verTouch S i l ve rTouch , a company es tab l i shed i n 1992 i s w ide l y accep ted fo r i t s I T so l u t i ons w i t h a huge cus tomer base i n more t han 20 coun t r i e s ac ross t he wo r l d . S i l ve rTouch i s ac t i ve l y engaged i n En te rp r i se so f twa re deve lopmen t , en te rp r i se con ten t managemen t , documen t managemen t and IT consu l t i ng se r v i ces such as Bus iness p rocess op t im i za t i on , p rocess consu l t i ng, imp lemen ta t i on and cus tom i za t i on o f ERP. S i l ve rTouch l eads b r i l l i an t l y i n new techn i ca l deve lopmen ts such as : Mob i l e App l i ca t i on deve lopmen t se r v i ces on iPhone, iPad , B l ackbe r r y, And ro id , J2ME and W indows mob i l e p l a t f o rms. Even now, S i l ve rTouch he lps i t s g loba l c l i en t s fo r ma jo r deve lopmen ts, dep loymen ts and managemen ts o f t he i r mob i l i t y so l u t i ons and en te rp r i se app l i ca t i on deve lopmen t p rog rams. S i l ve rTouch has a l l i ance w i t h seve ra l i ndus t r y l eade rs such as M ic roso f t , App le, C i sco, IBM, O rac le, SAP, Java , De l l , VM wa re, Syman tec, Son i c Wa l l wh i ch p rov ides a compe t i t i ve edge ove r o the r i ndus t r y pee rs and t a rge t s to unde rs t and and ca te r t o a l l t ypes o f r equ i r emen ts t ha t conce r n ou r c l i en t s, t he reby, l ead ing to se r ve t hem p rec i se l y t o t he i r sa t i s f ac t i on . Fo r more i n fo rma t i on , p l ease v i s i t www.s i l ve r touch .com o r ema i l i n fo@s i l ve r touch .com Ind ia Headquar ter Un i ted K ingdom Nor th Amer ica Si lverTouch Techno log ies L imi ted S i lverTouch Techno log ies UK L imi ted S i lverTouch Techno log ies INC ® 2nd F loor, Saf f ron , Essex Techno logy & Innova t ion Cent re , 497 Route 27, Nr. Panchwat i C i rcle , Un i t 7 , The Gab les ,Ongar - CM5 0GA, Ise l in , NJ 08830 Ahmedabad-380 006. Un i ted K ingdom Uni ted Sta tes Phone : +91 - 79 - 2656 31 58 Phone : +44 - (0 ) 127-736-4689 Phone : +1 201 299 3529 E-ma i l : i n fo@si l ve r touch .com E-mai l : i n fo@si l ve r touch tech .co .uk E-ma i l : i n fo@semaphore-so f tware .com Web : www.s i l ve r touch .com Web : www.s i l ve r touch tech .co .uk Web : www.semaphore-so f tware .com © copyr ight 1992-2014 a l l r igh ts reser ved. Proper ty o f S i l verTouch Techno log ies L td . INDIA • UK • USA • NETHERLANDS • AUSTRALIA • FRANCE • GERMANY 13 Th i s s t a temen t o f wo rk i s p rop r i e t a r y o f S i l ve rTouch Techno log ies L td . and con ta i ns t r ade sec re t s and con f i den t i a l i n fo rma t i on wh ich i s so l e l y t he p rope r t y o f S i l ve rTouch Techno log ies L td . Th i s s t a temen t o f wo rk i s i n t ended fo r i n t e r na l use on l y. The re fo re, i t sha l l no t be used , rep roduced , cop ied , d i sc losed and t r ansm i t t ed , i n who le o r i n pa r t , w i t hou t t he exp ress consen t o f S i l ve rTouch Techno log ies L td .