8 Best Practices to Improve Your Medical Practice Collection
                     8 Best Practices to Improve Your 
Medical Practice Collection
Stafgo Health | https://stafgo.com/
Introduction
• Running a medical practice means ensuring 
patient care AND timely payments. Collections 
are vital for healthy cash flow, reduced 
receivables, and higher efficiency.
1. Transparency & Upfront 
Communication
• - Discuss co-pays, deductibles, and costs early
• - Provide clear cost estimates
• - Educate patients on insurance 
responsibilities
• ✅ Builds trust & improves payment compliance
2. Verify Insurance Eligibility & 
Benefits
• - Automate eligibility checks before visits
• - Obtain pre-authorizations for required 
services
• - Verify details at every visit
• ✅ Prevents denials & speeds up payment
3. Collect at the Point of Service 
(POS)
• - Train staff to collect upfront
• - Offer multiple payment options (cards, 
wallets, checks)
• - Display clear payment policies
• ✅ Increases immediate collection rates
4. Flexible & Convenient Payment 
Options
• - Secure online portals & mobile apps
• - Structured installment plans for large 
balances
• - Discounts for prompt payments
• ✅ Convenience drives faster payments
5. Streamline Billing Processes
• - Standardize billing procedures
• - Train staff on coding accuracy
• - Submit claims electronically
• - Follow-up on unpaid claims quickly
• ✅ Reduces errors & accelerates collections
6. Master Denial Management
• - Analyze denial trends
• - Appeal rejections promptly
• - Implement prevention strategies
• ✅ Recovers lost revenue efficiently
7. Leverage Tech & 8. Monitor KPIs
• - Use practice management & billing software
• - Automate reminders & claim submissions
• - Track KPIs: NCR, A/R Days, Denial Rate, 
Payment Rate
• ✅ Boosts efficiency & financial health
Conclusion
• Improving collections requires proactive 
strategies, transparency, and tech adoption. 
By streamlining processes and tracking KPIs, 
practices can secure steady cash flow.
• ✅ At Stafgo Health, we help practices reduce 
denials, accelerate approvals, and improve 
collections.
• ✅ Visit: https://stafgo.com/