ValueText SMS App for Salesforce MMS, WhatsApp, Telegram from Salesforce
                     ValueText SMS App for Salesforce | MMS, 
WhatsApp, Telegram from Salesforce
Value Text Pvt. Ltd.
Who We Are?
 ValueText is the first ValueText SMS 
App for Salesforce.
 Using by industries like Insurance, 
manufacturing, IT services, Healthcare, 
Telecom, & others. Our customers in 
across 30+ countries. 
 We helps you to automate your 
business communication from 
salesforce without any development 
efforts.
Value Text Pvt. Ltd.
Why You Must Choose Us?
• Natively & exclusively built on the Salesforce platform
• Robust & easy to use App empowers the user to communicate effectively 
with Customers, Clients, Prospects & Business Partners across the globe 
through Single, Bulk SMS, MMS, & WhatsApp texting
• Helps teams to connect with a large no. of clients through anonymous 
features like Automation, SMS templates for force.com standard or 
custom objects, International messaging, etc.
• Capable of marketing your products & services, send messages to all the 
related list of leads from a campaign or contacts from an account & it 
enables you to reach more & more clients in a fast, easy & effective way.
“ Expand your customer reach with short & crispy informative messages & increase your ROI in 
10X speed. ”
Value Text Pvt. Ltd.
 App Features
Share Media Files Dynamic Templates
Just not text, you can share media files Send a dynamic message to every 
like PNG, PDF,  JPEG customer with salesforce fields
One to One Chat WhatsApp Web at
One to one chat from salesforce from the Salesforce
details page of record like contact
Handle multiple chats at the same time in 
salesforce by using the Chat console
Plug & Play App
Automation 
No development efforts. Just automate 
your business communication with Send WhatsApp, SMS from workflow 
lightning components and flows which whenever record created or updated in 
comes with the package salesforce
Value Text Pvt. Ltd.
 App Features
Multi Channel Schedule
Support SMS and WhatsApp. Enable Send schedule messages based on 
you to set automatic routing specific time
between channels.
Texting from Reports
Bulk texting
Build reports and schedule the 
Send messages in one go to many 
messages
contacts 
Global Coverage Campaign
Send SMS & WhatsApp to any country in Run campaign with SMS and close 
the world. leads fast 
Value Text Pvt. Ltd.
 Use Cases
Notifications Customer Support
Send notifications on every stage of the Automate your case management by using the text 
application process. Like, time to renew messages like your customers can create case, know 
your insurance. the status of case, escalate the case through 
WhatsApp messaging.
Follow up
Bots
Setup an automated follow up when the 
payment is pending based on days. Use bots to do the survey. Decrease 
manual support where every system 
can answer automatically.
Value Text Pvt. Ltd.
 CASE STUDY: Straight through insurance company from Blue spec Group.
Business Challenge: Solutions Implemented:
1. Sharing accident location to the field agent. 1. Collect information from WhatsApp
 
2. Collaborating customer and field agent on accident.
Step 1: case will be created based on the conversation between 
3. Track the conversation between field agent and customer.
customer and first level support team.
Step 2: A bot messages will be sent to WhatsApp to collect 
current location, Car Number & pictures of the damage.
  
2. Send collected information to field agent
Business Benefits: Step 1: When a case is marked as "information collected" then 
it will share the same information to field agent.
Earlier this entire conversation will be handled through multiple Step 2: Field agent will visit the site and update his status and 
channels like emails and first level support data entry to comments from WhatsApp itself.
salesforce.
3. Conversation between field agent and customer.
Now, they have automated the entire business process and data 
Next level WhatsApp conversation between field agent and 
transfer between multiple people automatically.
customer will be stored into the salesforce.
Value Text Pvt. Ltd.
                                                                 Testimonials
More reviews : https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFoedUAD
Value Text Pvt. Ltd.
 Our Clientele 100+
Value Text Pvt. Ltd.
Thank 
You!
Contact Info 
[email protected]
VALUETEXT PVT LTD.
9-105,PR Nagar,
Hyderabad,500018
Value Text Pvt. Ltd.