54 Uses for Zebylbots in Your Marketing, Sales, and Customer Service
                     54 Uses for Zebylbots in Your Marketing, Sales, and Customer Service
M A R K E T I N G
1 Communicate with your customers and prospects 14 Be perceived as a company that’s super easy to 
using the approach 90% of consumers want you do business with. 
to use: text messaging.
15 Instantly deploy segmented campaigns to your 
2 Turn “conversational marketing” into a high-profit customers and prospects. 
component of your marketing mix.
16 Make it easy to raise your number of useful 
3 Engage with a higher-than-ever share of your “touchpoints” with customers and prospects in 
website visitors. your database.
4 Initiate meaningful conversations with your 17 Discontinue the use of landing pages with low 
prospects and customers, rather than compliance rates.
passively respond.
18 Give prospects the ability to instantly get the 
5 Convert a higher share of your website visitors information they want via automated chat 
from anonymous prospects to known leads. responses, and eliminate the need for 
searching online. 
6 Conduct “progressive profiling” of prospects in 
one fell swoop. 19 Fulfill requests from prospects with the correct 
information 100% of the time.
7 Qualify leads for sales more quickly and easily 
than ever before – without human intervention on 20 Run more marketing programs – without adding 
your end. marketing programs staff.
8 Raise the relevancy of your messaging to a 21 Put in place an essential element of a first-rate 
previously unheard-of level. mobile strategy. 
9 Run marketing programs that result in sales in a 22 Engage in “conversational 
seamless process that includes receipt of payment commerce,” to have your sales 
from customers. flow more naturally via 
conversations. 
10 Boost your online reputation by making it easy for 
satisfied customers to share ratings and 23 Turn intelligent chatbots 
testimonials on review sites you prefer. into the source of a serious 
competitive edge.
11 Use automation to communicate with customers 
and prospects at a one-to-one level. 24 Improve quality 
of life for your 
12 Maximize engagement rates on your lead marketing team.
nurture programs. 
13 Use intelligent chatbots with machine learning 
capabilities to position your business as 
an innovator. 
S A L E S
25 Qualify prospects before they ever speak with 32 Give your customers and prospects the closest 
sales, to improve the efficiency of your sales team thing to a “personal shopper” experience online. 
– without human intervention on your end. 
33 Gain the capacity to engage in an unlimited 
26 Lock in sales leads and engage with prospects number of simultaneous sales conversations. 
before they turn to your competition. 
34 Convert a higher percentage of prospects into 
27 Sell to more prospects – without adding sales staff. customers. 
28 End frustrating “hold time” experienced by 35 Sell to prospects on a 24/7/365 basis.
prospects before they converse with a sales rep.
36 Raise your customer loyalty rate.
29 Send the sales team a higher quantity of qualified 
leads. 37 Reduce the percentage of 
time-wasting “dead-end” 
30 Ensure your best sales practices are consistently opportunities for your 
applied. sales reps.
31 Provide an in-demand channel for prospects ready 38 Improve quality of life for 
to converse with you who aren’t ready to speak your sales team.
with one of your sales reps.
C U S T O M E R  S E R V I C E
39 Answer routine questions from customers and 47 Ensure your best practices of customer service 
prospects without human intervention on your end. are consistently applied.
40 Bring your response time to customer service 48 End the frustrating “hold time” for prospects 
requests to a new low. to converse with a customer service rep.
41 Make life easier for your customer service reps 49 Gain the capacity to engage in an unlimited 
by eliminating mundane chores that can now number of simultaneous sales conversations. 
be automated.
50 Give your customers what resembles an 
42 Convert your company’s customer service into a “Amazon-like” customer service experience.
function available at all hours, every day of 
the year. 51 Improve the consistency of your customer 
service across channels. 
43 Provide customers and prospects with more 
consistently excellent customer service. 52 End frustration delays when customers want 
basic questions answered.
44 Service more customer requests – without adding 
customer service staff. 53 Improve quality of life for your customer 
service team.
45 Automate the process of working to resolve 
customer issues and opening a support ticket 54 Take your customer satisfaction level to a new 
when necessary. high … and then brag about it in your 
marketing!
46 Take counterproductive emotional responses 
on your company’s end out of the customer 
service equation.