Why Use Texting for Your Business? 
                     Zebyl Text Messaging and Conversational 
Platform for Business 
WIN MORE CUSTOMERS, WIN MORE SALES—WIN WITH MESSAGING!
The text messaging and 
conversational platform with 
the power to transform the 
bottom line of virtually any 
business, including yours!
Nine out of 10 consumers prefer to Text messaging gets business 
be contacted by text and to text a done faster, which leads to more 
business for what they need over sales of products and services.
calling. They also prefer for 
businesses to contact them via With Zebyl, it's super easy to optimize 
text. People want to text companies landline phone numbers for texting 
Why Use Texting for Your to make appointments, buy without having to change the carrier who 
Business? products, request support, and services the number. 
leave reviews…it’s all text! The texting channel of your landline 
phone number can be activated within 
Over 90% of text messages are minutes in just 
seen, read, and reacted to within 3 easy steps:
minutes of people receiving them. 
This is why text messaging is the 
best way for any  business to reach 
customers in real time. 
Once activated, using the Zebyl web portal, businesses can 
send individual or group text messages via their landline phone 
numbers from a computer, tablet, or smartphone. 
How Do I Send and Receive Texts Our Zebyl engagement center is an easy-to-use web 
on a Business Landline? application accessible from anywhere using any internet-
connected device. Incoming messages from various 
channels, including business landlines, Facebook 
Messenger, and more, are displayed in a message board. 
Hi John, please note that 
we are now at a new Staff can easily respond to messages from the web portal or 
location . . . 
initiate new messages to any cell phone number. Messages 
Hi John, please note that with web links, photos, and videos are supported, and Zebyl 
we are now at a new can keep track of web links to display click rates. 
location . . . Incoming texts can be forwarded to cell 
phones. Using the text-to-email function, 
Hi John, please note that Zebyl users receive incoming texts via email 
we are now at a new 
location . . . as well. This is helpful for receiving messages 
on the go when the user is not logged in to the 
engagement center. Users can also send new 
texts or respond to incoming texts from email 
clients. 
Messaging Automation Using Chatbots 
and Conversational Platforms 
Have you ever felt overwhelmed by a wave of To help manage inquiries from various contact 
messages?! How are you supposed to keep up? channels, Zebyl offers Virtual Customer Assistants 
and Chatbots.  
We know what you mean. Many businesses shy 
away from supporting popular messaging Chatbots and Virtual Customer Assistants can handle 
channels for precisely this reason. However, it's multiple channels of customer contact, such as 
important to note that supporting more contact websites, mobile apps, social networks, messaging 
channels boosts sales due to increased applications, phone trees, text messages, and more, 
opportunities from new prospects who to provide a consistent level of customer service. 
would not have been discovered otherwise.  These systems can be trained to intercept message 
The math is fairly simple: Supporting more contact inquiries, understand customer needs, and take the 
channels leads to more prospects and proper actions to help with marketing, sales, and 
opportunities to sell products and services.    customer service-related matters. 
Simply put, a text opt-in list is a huge asset for any 
business. Say you have cleverly changed your business 
model to continue providing products and services to your 
Opt-in List: Why Is customers and prospects during the COVID-19 lockdown. 
a Text Opt-in List 
So Important? With the power of opt-in lists, you can send text 
messages to your customers and prospects to inform 
them of new ways 
they can obtain and enjoy your products and 
services. 
Remember that Let your customers know they can text your business for 
nine out of ten 
whatever they need. Promote your texting capabilities via 
people prefer 
texting a business telephone greetings, voicemail, and on-hold messages, 
over calling website, email signature, letterhead, advertisements, and 
don’t forget word-of-mouth! Remember that nine out of ten 
people prefer texting a business over calling, so they will 
definitely appreciate this addition to your communication 
system.
If you currently advertise on Google and social media, edit 
your ads to include “call OR TEXT your number” to 
increase your chances of standing out among other 
advertisements. People are more likely to engage with 
advertisements that provide a texting option. 
Click-to-Text Buttons
Click-to-text buttons have the power to convert a much higher 
percentage of anonymous  website visitors into actionable leads. These 
irresistible buttons invite prospective consumers to click and receive 
something of value. When they do, they provide something of value to 
you, such as a phone number. 
This means you’re instantly communicating in a manner they prefer 
while collecting critical data for your opt-in database for future 
marketing efforts. 
 As mentioned before, the opt-in list lets you effectively reach out to 
your customers and prospects to communicate important information 
about events, new products and services, promotions, etc.  
Text Marketing: Send Crafty, Personalized 
Messages to Anyone in Your Opt-in Contact 
List in Real Time   95%
Imagine deploying a text messaging campaign for a new product or service open rate
to your entire opt-in list for SMS messaging (or a relevant segment of your 
list) and getting a 95% open rate (typical when using text messaging). 
Within minutes, you receive responses 
from prospects.
If that isn’t exciting enough, imagine having an automated conversational 
sequence locked and loaded in advance using a trained chatbot. These 
chatbots can intelligently handle those responses at any hour of the day, 
combined with your own work schedule or hours when you have 
employees on the clock. 
Chatbots 
Based on the prospect’s behavior, your Zebylbot will respond appropriately intelligently 
through a follow-up sequence that is designed to optimize the outcome of handle those 
each and every customer interaction, all without you lifting a finger. responses at any hour of the day
Examples of Using Texting in Your Business:
Reduce No-Shows with Text Reminders
Keep Appointments and Confirmations Booked Boost Your Collections with Text Messaging
To keep your appointment book filled with Before involving a collection agency who will 
confirmed appointments, use text messaging take a bite out of your collected funds, consider 
to remind customers of their appointment running your own text collection campaign. In 
details. With over 90 percent of texts seen your personalized text messages, reach out 
and reacted to within minutes, text reminders specifically to customers with past due accounts. 
get the job done effectively. Messages can include a payment link for people 
to tap and pay.    
Sell Products and Services Like Never Before!
Consumers are no longer willing By 2022, 30% of customer service Zebyl engagement center 
to wait for business hours or to experiences will be handled by provides tools for businesses to 
get answers to questions while conversational agents.  list their items for sale. 
making purchase decisions. Customers can text a specific 
They want to do business word like “menu,” “order,” etc., 
effortlessly on their own to receive a link they can follow 
schedule. Seventy percent of to see items for sale with 
consumers would rather buy photos, descriptions, and video. 
products and book services Customers can order items and 
using messaging channels such pay for them inside a text 
as texting, messenger, conversation.  
whatsapp, etc. 
 
Dramatically Increase Rave According to a report in Inc. magazine, 84% of 
Reviews for Your Business consumers trust online reviews as much as a personal 
recommendation.
Customers who love your business It’s fair to say that what customers say online can make 
want or break a business’s reputation. 
to give you glowing online reviews. 
Make it super easy for them to do it! Regarding the latter, we’ll assume you have lots of 
customers who like or even love your business. 
However, only a tiny percentage of satisfied customers 
take the time to write a review on Google, Facebook, 
Yelp, or elsewhere. But you can change that in a snap!
You can use text messaging campaigns to send quick 
messages to customers and ask them to submit a 
review just by tapping on a link. It's all about making it 
easy for your thrilled customers to submit glowing 
reviews with just a couple of screen taps.    
Integrate Your Telephone Service With Zebyl, you can integrate texting into your telephone service 
With Texting Service and enjoy the following benefits:
• Never worry about unanswered voicemails on your staff 
mailboxes. Voicemails are converted to engaging text 
conversations with callers to handle their needs in real time.
“My voicemail • Reduce your phone traffic and answer common questions by 
system just texted sending automatic text messages from your phone tree to 
someone and provide detailed information in response to customer inquiries.
saved a business • Develop a text messaging opt-in contact list by gathering 
opportunity!” consent from your callers as they call and navigate through 
your phone tree. 
• Example: To opt in to receiving text messages from us, 
please press 7 
• When callers dial this option in your phone tree, they will be 
automatically added to your opt-in list and receive a welcome 
text from you in real time.  
Pricing Zebyl is an affordable Zebyl messaging Sign up with Zebyl 
and super easy-to- packages start at $5 and get the boost 
use conversational a month. Please see your business needs 
[communications] our website for a list to transform your 
platform for of packages and marketing, sales, and 
businesses of all prices: customer service 
sizes. Zebyl helps department into the 
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