ZHL Rajasthan - Telehealth is the new normal
                     ZHL Rajasthan - Telehealth is the new normal
There is no denying that the Internet has completely overhauled 
the way modern life functions. And the advantages of the internet 
were most highlighted when the world suffered from the outbreak 
of the COVID-19 pandemic. Ziqitza Healthcare highlights that the 
world saw the benefits of digital technologies and tools during the 
pandemic when technology surpassed geographical boundaries, 
and movement restrictions, to deliver health services to the 
people who needed the care.
Advent of the internet and related technologies has completely 
changed the way one searches for information and seeks 
healthcare. Ziqitza stresses that during the pandemic, several 
telehealth tools stepped up to manage the healthcare needs of 
the country. During the pandemic, telehealth gained popularity 
since many people used it and continue to use it still. 
Ziqitza Healthcare Ltd is a leading healthcare service provider in 
the country, and it has witnessed first hand the increased adoption 
and popularity of the telehealth services.
Telehealth majorly refers to the usage of digital information and 
communication technologies to access healthcare services 
remotely. The technologies used to access healthcare can vary 
from computers, and smartphones to tablets. These tools can 
be used by patients directly from the comforts of their home. 
Ziqitza Rajasthan further explains that telehealth also refers to 
technology used by the healthcare professionals such as nurses 
and doctors from their medical offices, or mobile health vans in 
rural and remote areas. 
Telehealth is not new in India, back in the year 2015, SEHAT 
(Social Endeavour for Health and Telemedicine) was launched 
by the central government. The initiative aimed to surpass 
geographical limitations and connected 60,000 health structures 
across the country. Due to travel and movement restrictions 
imposed by COVID-19, telehealth presented itself as a more 
feasible and convenient option. 

Ziqitza Limited explains that healthcare as a sector is 
witnessing a paramount shift in the way healthcare services 
are sought and delivered. Now the doctor or any other 
healthcare professional is just a phone call away. Patients 
can easily connect with a doctor for consultation and even 
request for a prescription refill. Technology has forced 
healthcare to move out of its traditional brick and mortar 
model and adopt a more open landscape. Patients can now 
easily make virtual appointments, access medical 
information from patient portals, and also receive remote 
monitoring for ongoing care. Telehealth also provides 
doctors with the opportunity to find new ways of care for 
their patients and connect with other practitioners for 
opinions and consultations.
Ziqitza Limited Rajasthan explains that virtual 
healthcare increases operational efficiencies of the 
doctors, improves their feedback and support 
mechanisms, and reduces load on hospitals. Virtual 
healthcare eases the process of primary care, getting a 
second opinion of a medical practitioner, and also aids 
the doctors in screening patients and determining the 
need for physical check-ins. Ziqitza health care limited 
shares insight and explains that telemedicine doesn’t 
replace in-person care, rather provides a smarter way 
of accessing healthcare; it basically improves the ROI 
for the patients and the affordability of the care.
India in the last two years has witnessed a tremendous 
increase in platforms that provide easy access to 
healthcare and its related services, for example, there is 
no dearth of mobile applications that makes it easy for 
one to search for doctors and fix an appointment. 
Similarly, there are applications from where prescription 
medicines can be ordered. While telemedicine was 
looked down upon traditionally, it has picked 
momentum and popularity after it proved its mettle and 
benefits during the pandemic. Telemedicine is the new 
normal and it is here to stay. Digital technologies is 
leading the country on a recovery path, and healthcare 
is not standing afoot, but is being an equal partner in the 
transformation.