Uploaded on Jul 10, 2025
With numerous professional car shipping companies in operation today, shipping a vehicle has become a fairly straightforward process. Still, like with any service, occasionally something can go wrong.
What To Do When Car Shipping Goes Wrong
What To Do When Car Shipping Goes Wrong
With numerous professional car shipping companies in operation
today, shipping a vehicle has become a fairly straightforward
process. Still, like with any service, occasionally something can go
wrong. There are delays, damage, misunderstandings, and
misplaced documents that can turn a simple operation into an
ordeal. Regardless of whether you are relocating a vehicle from
around town or across the country, understanding what can go
wrong and how to prevent mishaps is crucial.
The Missed Pickup or Drop Off
Missed pickup or delivery schedules are the most common issues
people face. The driver is late, routes get changed, or there is no
communication from the dispatcher to the client. That can be
infuriating if you plan appointments based on a fixed schedule.
To avoid this, ensure you receive a clear pickup and delivery time
frame from the company. Reliable auto moving companies will
provide you with a delivery window beforehand and notify you if
there are any changes. Double-check the contact information and
have your phone within reach during estimated times.
Vehicle Damage During Transport
Trusted car shipping companies do their best to ensure your vehicle
doesn't experience damage during transit, but accidents happen.
The car can get dented or scratched if it is not loaded properly or if
the hauler encounters rough roads. That's why it's essential to take
multiple photos of your car from all angles before shipment and
document any existing damage. Most companies conduct an
inspection and provide documentation, but having your own photos
provides peace of mind and serves as evidence should you need to
file a claim.
Missing or Irrelevant Documents
Shipping a car is not just loading up a car and putting it inside a
truck. There are documents, inspection reports, and even legal
papers involved. If documents are lost or completed incorrectly, it
can delay the process entirely or make it difficult when your car
shows up.
Before your vehicle is shipped, ensure you have copies of all the
paperwork. Store the documents in a safe place and ask questions
or express your concerns if you are uncertain about anything.
Professional auto moving companies would not rush you through
the process.
Lack of Communication
Perhaps one of the most frequent complaints people share is that
they have no idea what is happening to their car. Without an
update, it is understandable to be worried or unsure about where
their car is or when it will arrive.
You should receive status reports while shipping from honest car
shipping companies. Some even offer tracking software to monitor
your vehicle in real time. If you choose a company that does not
provide updates, make sure that there is someone you can contact
to ask questions.
Unexpected Fees or Price Adjustments
Unexpected add-on fees that weren't explicitly clear before booking
have caught many off guard. The fees might be for mileage, waiting
time, or route changes. Your trusted provider should provide a
comprehensive quotation with clear rates and outline any add-on
charges in case of changes during shipment.
All these issues are avoidable when you are dealing with a
professional and reputable firm. A positive reputation,
transparency, and good reviews ensure you are dealing with
someone dependable. At Able Auto Transport, we know how
important your vehicle is to you. That is why we go an extra step
and handle each shipment with care, consideration, and integrity.
We believe in making your life easier, not complicated. To avoid
these common headaches, reach out to our team for your next
shipping adventure!
Contact Us
Address: 4516 Eleniak Road NW Edmonton,AB, T6B 2S1
Phone No: (780) 465-0210
Website Blog Link:
https://ableauto.ca/what-to-do-when-car-shipping-goes-wrong/
Website Link:
https://ableauto.ca/
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