How to book a flight for a disabled person
                     FLIGHT BOOKING FOR 
DISABLED PERSON
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HOW TO BOOK A FLIGHT FOR A DISABLED 
PERSON?
To book a flight for a disabled person, 
you should follow a few essential steps to 
ensure the passenger receives the 
necessary support and enjoys a seamless 
travel experience. Airlines usually 
provide a range of special assistance 
services—including wheelchair access, 
help for sensory or cognitive disabilities, 
priority boarding, and other requirements
—when arranged in advance.
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STEPS TO BOOK A FLIGHT FOR A DISABLED 
• Book Early and Notify the Airline: Begin booking as soon as posPsibEle,R preSfeOrabNly directly through 
the airline’s official website, call center, or a travel agent. During booking, there is often an option to 
indicate special needs or add "special assistance"—use this to specify the type of support required, 
such as mobility assistance (wheelchair, electric wheelchair), help for visual or hearing impairments, 
or cognitive support.
• Request Specific Assistance: State exactly what is needed—help at the airport, during 
boarding/disembarkation, or during the flight. Inform the airline if the passenger needs a wheelchair 
all the way to the seat, help with transfers, or assistance with connecting flights or baggage claim. For 
most airlines, requests should be made at least 48 hours before departure to guarantee arrangements 
can be made.
• Medical Clearance Forms (if needed): If the individual has a medical condition that could require 
special attention (e.g., oxygen, stretcher, medical devices) or might affect flight safety, the airline 
may ask for a medical clearance form such as a MEDIF (Medical Information Form). This form, 
completed by a doctor, should be submitted typically 72 hours before travel, though timings can vary 
by airline and destination.
• Documentation for Fare Concessions (if applicable): Some airlines, such as Air India, offer fare 
discounts for passengers with disabilities. To qualify, provide a disability certificate or UDID card and 
photo ID at the time of booking. Additional medical documents or forms may be required for certain 
types of disabilities or for carrying mobility aids.
• Wheelchair and Mobility Aid Handling: If traveling with a personal or electric wheelchair, inform 
the airline in advance. They may request details about the device’s size, weight, battery type, and 
handling requirements. Some airports allow passengers to stay in their wheelchair up to the aircraft 
door, after which it is placed in the aircraft hold and returned at arrival.
• Contact the Airline for Clarifications: If booking through a third-party website, call the airline 
directly after booking to confirm that all special needs are correctly recorded in th+ei1r s-y8st8em8.- A6ir0lin9e-s1 015 | ONLINE TRAVEL 
have dedicated staff or coordinators to support passengers with disabilities and can answer questions 
or clarify requirements. AWGWENWC.YA I R L I N E S G R O U P T R A V E L . C O M
KEY POINTS TO REMEMBER WHILE BOOKING A 
FLIGHT FOR A DISABLED PERSON
• Prepare and submit any required medical or 
identification documents well before the flight if 
seeking fare discounts or needing medical 
clearance.
• Pre-book all assistance at least 48 hours in 
advance for guaranteed service.
• Clearly communicate all requirements, including 
assistance needs at the airport, onboard, and for 
connecting flights.
• Airlines will usually board disabled passengers 
first and assist until baggage claim or onward 
transport. +1-888-609-1015 | ONLINE TRAVEL 
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CONTACT US
AIRFARE SERVICES USA LLC
8 The Green, Suite A, Dover, Kent, Delaware, 19901
+1-888-609-1015 [ONLINE TRAVEL 
AGENCY]
WWW.AIRLINESGROUPTRAVEL.CO
M
[email protected]
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