Travelers Business Insurance Reviews 
                     We are an insurance company that cares. Travelers takes on the risk 
and provides the coverage you need to protect the things that are 
important to you — your home, your car, your valuables and your 
business — so you don’t have to worry. We have been around for 
Travelers more than 160 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our 
at a glance customers, communities and employees. Our expertise and focus on innovation have made us a leader in personal, business and specialty 
insurance and the only property casualty company in the Dow Jones 
Industrial Average. Every day, our approximately 30,000 employees 
and 13,500 independent agents and brokers in the United States, 
Canada, the United Kingdom and Ireland help provide peace of mind 
to our customers.
Company overview Competitive advantages
• Approximately 30,000 employees. • Considerable financial strength.
• Total assets of approximately $104 billion and shareholders’ • Superior depth and breadth of product offerings with  
equity of approximately $23 billion as of Dec. 31, 2018. strong underwriting focus.
• Total revenue of approximately $30 billion in 2018. • Exceptional service delivered by applying innovative claim  
• A top 10 writer of personal insurance in the United States.1 and medical management strategies.
• No. 1 writer of Surety in the United States.2 • Innovative risk control services.
• The largest writer of workers compensation insurance  • Strong distribution with broad geographic presence across  
in the United States.2 the United States and selected international markets.
• The largest writer of commercial property insurance  
in the United States.2
Business segments 
Commercial market share ranking
Business Insurance offers a broad array of property and 
casualty insurance and insurance-related services to its 
customers, primarily in the United States, as well as in 
Canada, the United Kingdom, Ireland and throughout other 
parts of the world as a corporate member of Lloyd’s.
Bond & Specialty Insurance provides surety, fidelity, 
management liability, professional liability, and other 
property and casualty coverages and related risk 
management services to its customers in the United States. 
Bond & Specialty Insurance also offers certain specialty 
insurance products in Canada, the United Kingdom  
and Ireland, utilizing various degrees of financially  
based underwriting approaches. Ran1k1
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Personal Insurance writes a broad range of property  33
44
1Source: SNL Statutory Filings. Based on 2016 Direct Written Premium. Market share includes all NAIC-reported 
and casualty insurance covering individuals’ personal risks, 5  lines of business, excluding: Farmowners Multiple Peril, Homeowners Multiple Peril, Other Private Passenger Auto 5  Liability, Private Passenger Auto No-Fault (Personal Injury Protection), Private Passenger Auto Physical Damage, 
primarily in the United States, as well as in Canada. The >5  and Combined Accident & Health Business. Includes District of Columbia.
primary products of automobile and homeowners insurance 
are complemented by a broad suite of related coverages.
1Source 1: S&P Global Market Intelligence 2018 U.S. Statutory DWP: Personal Insurance based on TRV definitions
2Source 2: S&P Global Market Intelligence 2018 U.S. Statutory DWP: CMP, Commercial Auto, Commercial Property, General Liability, Management & Professional Liability, Workers’ Compensation based on TRV definitions
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In the community
We have a responsibility to be a good corporate citizen  
and actively contribute to the vitality and resilience of  
the communities we serve. Below are just a few examples  
of this commitment:
• In 2018, Travelers and the Travelers Foundation provided  
more than $25 million in community support, for a total  
of more than $218 million over the past decade.
• Travelers employees logged more than 120,000 volunteer  
hours in 2018.
• In partnership with Habitat for Humanity, our employees  
dedicated more than 8,500 hours to build 51 homes in  
the United States and Canada. 
• Travelers is the proud sponsor of the Travelers Championship®, 
a best-in-class PGA TOUR® event that has generated more  
than $42 million for New England charities since 1952.  
The event has generated nearly $20 million for charity  
since Travelers became title sponsor in 2007.
Awards and recognition
• World’s Most Admired Companies, Fortune, 2006–2019
• Military Friendly® Employer, VIQTORY, 2007–2020 
• Best for Vets, Military Times, 2014–2019
• Best Places to Work for LGBTQ Equality, Human Rights  
Campaign Foundation, 2016–2019
• America’s Best Employers for Diversity, Forbes, 2019
• America’s Best Employers for Women, Forbes, 2019
travelers.com 
The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183
This material is for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy. For an actual description of all coverages, terms 
and conditions, refer to the insurance policy. Coverages are subject to individual insureds meeting our underwriting qualifications and to state availability. 
© 2019 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. 
CP-6352 Rev. 10-19 
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