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Question NO 1
A trainee business analyst wishes to clarify what is meant by a task level description within the
business process hierarchy. Which of thefollowing is a task level description?
A. The customer finds the products they want on the company's website and places an order
B. The organisation has an online channel, so customers can order directly from its website.
C. The order is fulfilled by the company's Logistics team based at its central warehouse
D. A Logistics team member uses a picking list to locate and pick each item on the order.
Answer: D
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Question NO 2
ACOMP buys in and then re-bands electronic products for various markets, including selling on to
the selling on to other wholesales. It finds that business processes need to be adapted to new
circumstances in multiple markets very quickly. Recently, ACOMP has investigated what might help
it adjust its internal processes more quickly.
Which of the following would be MOST useful in helping ACOMP achieve this quick adjustment?
A. Harmon’s organizational model.
B. The POPIT model.
C. Value chain analysis.
D. Standardised process modeling notation.
Answer: A
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Question NO 3
Currently, all training offered by a company is delivered through classroom-based courses. The companyrecognizes that there is a need to offer
a broader method of instruction. Such a change will enable company to return its market share and grow its customer base.
The proposed solution, driven by the IT department, will offer courses delivered over the web and ‘on demand.’’ this will include supported
videos, games and quizzes. All courses will be accredited by examination bodies and sample exams will also be offered online. Student will be
able to make online notes as needed and back these up. 10 guard against accident loss.
The following have been identified on ‘to-be process models:
a) Watch Video
b) Create quiz
c) Accredit course.
d) Undertake sample examination.
e) Backup
Which of these would be considered as functional requirements relating to student use of the proposed IT system?
A. B, c and e.
B. a and d.
C. a, c and d.
D. b and e.
Answer: B
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Question NO 4
A classic car racing club has regular race days.A business analyst has produced a series of 'to-be' business process models,
showing re-designed tasks and process improvements these redesigned tasks and processes include:
- Monitor race positions The real-time display of race positions and lap times.
- Inspect cars Cars need to comply with racing regulations and experts are required to inspect cars both before and after a
race
- Restrict accessto the cars and the pits needs to be restricted to selected people and these access restrictions need to be
enforced
- Comply with data protectionlegislation.All proposed record management systems must comply with government
regulation concerning data storage and access.
Which of these is a functional requirement of an IT solution?
A. Monitor race positions
B. Inspect cars.
C. Restrict access.
D. Comply with data protection legislation
Answer: C
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Question NO 5
A new project has been commissioned within an organisation's finance department. The assigned
business analyst has decided to produce a functional view model to help him understand the
department's
work-Modeling the functional view of the finance department is advantageous, as it does which of
the following ?
A. Clarities who reports to who in the finance department
B. Shows how the finance department interacts with other departments
C. Illustrates how processes work from beginning to end
D. Explains how the finance department reacts to external events
Answer: C
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Question NO 6
Below is a high-level breakdown of a task associated with using an ATM. drafted by a business analyst:
1. User inserts bank card 2 System asks for PIN
3. User enters PIN
4 System displays service options
5. User selects 'withdraw cash* option 6- System ejects card
7. System issues cash
8. User collects printed receipt
Which optional or exceptional step is reflected in this detailed description?
A. A user inputting an incorrect PIN
B. A cash machine being empty
C. A receipt for cash issued.
D. A card being out of date-
Answer: C
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Question NO 7
A local authority has declared that crime statistics will be publish every month, summarizing crimes in the area. An additional
report will be provided it a major including has been recorded by the police in that month. To fulfill this requirement, the
policies performance team has initiated a process requiring all police units to sendin detailed crime reports one week before the
end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics
will be approved by the police before being released for publication.
Required by the local authority. The statistics will be approved by the police board before released for publication.
From the perspective of the police force, what would be considered a) an external event and b) internal event?
A. a) Detailed report submission.
b) Local authority declaration
B. a) Major incident
b) Crime statistics approval.
C. a) Crime statistics release
b) Crime statistics submission
D. a) Major incident
b) Major incident recording
Answer: A
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