Anjuum Khanna -Real Disruption in IT-enabled industry through Robotics Process Automation 
                     Real Disruption in IT-enabled 
industry through Robotics 
Process Automation by 
Anjuum Khanna
Presented by,
Anjuum Khanna
Anjuum Khanna– Automation is a powerful force that is constantly simplifying the 
way the world functions.  Automation helps remove redundancy and leads to job 
satisfaction by eliminating repetitive tasks. With the help of robotic machines, 
industries have been able to achieve what was humanly impossible. Several 
industries have been revolutionizing their processes using robotics, including the 
BPO/KPO industry.
Q- Where can we use Robotics Process 
Automation?
● The application of robotic machines or BOTS can be used everywhere and 
especially in the IT Enabled Industry where we perform repetitive tasks.
●  BOTS can drastically reduce the amount of time taken to perform these 
tasks as compared to several human counterparts. 
● This reduces the TAT to offer deliverables in a Fintech, Insurtech, EdTech, or 
even an outsourcing industry and leads to exponential growth.
Q- How does the Robotic Process 
Automation work?
● To be honest like any other code, the bots/Algorithms can be programmed to 
perform the tasks with high precision, thereby improving the quality of the 
deliverables.
●  The programs that are used to run these processes are based on algorithms 
that can be improvised constantly to accentuate Process Efficiencies. 
● This kind of customization leads to reduced complaints, reduce Turn Around 
Time, and an increase in Customer Experience.
Q – What is the future of Robotic processes 
or Artificial Intelligence?
● Nowadays, robots are not only capable of performing repetitive precision 
tasks but also the kind of tasks that need decision making based on the 
available information. 
● This is now possible with the help of AI (Artificial Intelligence).
●  Combining artificial intelligence with robotics has created a new generation 
of smart robots that are capable of thinking, feeling, understanding, and 
performing the tasks with their cognizance. 
● These robots are capable of handling complex and challenging tasks in a 
constantly changing business environment. 
● These advanced analytical skills are speedily closing the gap between the 
physical and digital world thereby creating a better Physical world.
● The only way to survive in the digital age is to master the latest technologies 
and tools to drive them.