Ask 5 Questions for the shortlisted SAP Support Provider Or SAP Partner
                     Questions You Should 
Ask Shortlisted SAP 
Partner
Presented By APPRISIA
If you require the best SAP experience, you must entail an SAP 
Support Service Providers who can offer you high-quality services 
that can fulfill your goals and vision and provide you with the right 
SAP support.
So, you need to choose reliable SAP support services that 
understand your requirements correctly. 
To choose the best SAP Support Provider within your budget, you 
must go for a detailed discussion with each of the shortlisted 
service providers.
These following 5 questions will help you to determine the best SAP 
support provider according to your demands and budget for a 
smooth SAP operation.
Here are the five questions that you should ask your SAP partner 
before choosing them
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• Do you offer the latest technological support and 
communication workflows to support the recent SAP 
infrastructure?
Since SAP has many frameworks, you need to ensure the partner 
you choose is capable to offer services for the framework you 
use. 
They should offer you the right communication network alongside 
required workflows with instant and round-the-clock support. 
They should offer services like escalation management, excellent 
call to ensure your SAP projects are optimized. 
Hence, always make sure to check if they have the needed work 
personnel, skills, technical resources, and facilities to give you 
your desired SAP support.
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• Do you have an experienced team of SAP professionals for 
diverse industries?
Well, the requirements for SAP support changes with the industry. 
So, while choosing SAP support services, you need to check if 
the provider is capable to support the industry you deal with. 
The ideal choice would be a team of experienced and expert SAP 
professionals who have cross-industry experience in different 
sectors. 
Hence, check if they have the proven certificates to offer you 
support for your requirements. 
Try to check the details and ask for a reference from their other 
clients. This can help you a lot.
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• Which SAP support engagement models and support offerings 
do you provide?
You need to choose an SAP support provider who can offer you 
flexible support offerings. 
Rigid and inflexible SAP engagement models often do not provide a 
lot of help. 
On the other hand, flexible models allow you to deploy resources 
faster according to your business’s requirements. 
Even though such models are a little expensive, they offer a lot of 
advantages. 
Hence, always check if the provider can provide flexible SAP 
Engagement.
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• How do you upgrade your technology with time?
The next question you need to ask the shortlisted provider is how 
they upgrade according to the release of new technologies. 
The ideal SAP provider should be able to offer you SAP upgrades on 
time alongside proper data security without causing any 
problem to your data or present framework.
Check which latest SAP framework they have and are they capable 
to update their technology on time. 
Otherwise, you may have to spend more money during up-
gradation.
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• What is your experience?
Choosing an SAP support provider without experience may cost you 
a lot. 
You need to choose someone who has the right knowledge and 
have worked in different industries in the past. 
Hence, always ask them honestly about their experience. 
You can also ask for references and past project details. 
If possible, contact some of the given concerns and ask about their 
experience with the particular SAP Support provider.
These questions will help you to determine the best SAP support 
service provider according to your demands and budget for a 
smooth SAP operation.
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Thank You!!!
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Website:
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