Innovations in Healthcare Facility Management Software
                     Innovations in Healthcare Facility 
Management Software 
Buyers Guide
Innovations in Healthcare Facility Management Software : Buyers Guide
What Are You Looking to Improve? 
Are There Any Gaps?
Purchasing technology solutions for 
? Facilities Management in healthcare f?acilities is a challenging task.Solutions may vary from a simple work order management system to a complex, integrated ??system such a?s an IWMS or an IBMS system. These? are significant investments and it is ?important that executives in charge of facilities management understand the use and impact of these solutions on their operations. Pricing will vary extensively. It’s not uncommon for ? companies to spend hundreds of thousands of dollars and find the system they purchased is severely underused due to the complex nature of the software. ??
?? ?Understanding the return on investment  on all these solutions is critical for executives who are fiscally responsible. ?
Innovations in Healthcare Facility Management Software : Buyers Guide
Categories of 
Facility Management Solutions
Facility management solutions are generally categorized in 
four segments depending on how facilities employ these solutions.
1 2 3 4
Smart Computer Managed  Building Geographical 
Building  Maintenance Software  Management Systems  Information Systems  
Software (CMMS / IWMS) (BMS / BAS / IBMS) (GIS)
Sensors and apps  Address maintenance Control and  Map equipment and 
control heating, air management, work order manage mechanical, buildings in large campuses 
conditioning, lighting, management, space management, electrical, power and and industrial facilities 
ventilation, security and asset management and ventilation systems to improve operations 
entry access, etc. lease management, etc. in facilities, etc. and efficiency, etc.
While all of these systems are important for the efficient upkeep When they require vital information such as shut-off valve 
of facilities none of them were developed to support technicians in locations or warranty details for equipment, they have to 
the field. If you are looking to increase operational productivity then get back to their desks or a shared server to search for the 
you need to look elsewhere since none of these categories serves information. Driving or walking backing and forth five or six 
that purpose. Hospital facility technicians have deskless jobs where times a day on an 8 hour shift in a large campus adds up to 
they move from one trouble spot to another – handling routine several hours of time lost. 
maintenance tasks or problem-solving emergency situations.
Innovations in Healthcare Facility Management Software : Buyers Guide
Mind the Gap 
in Facility Management Solutions
In spite of all these investments in technology, 
these pictures remain unchanged in healthcare facilities: 
Three areas contribute to this gap:
Paper Age Legacy
65% of building owners still hold One in three commercial buildings in the US are Five well-known Only tenured employees seem 
plans and building information in over 50 years old and 72% of the buildings are US hospitals, including to know where the information is 
hard copy making quick access over 20 years old.  As buildings age the problem Johns Hopkins and New buried. In the absence of these 
to critical building information gets aggravated as we add more information  York Hospital are more employees a simple water or gas 
an impossible task. on changes and upgrades every year. than 100 years old. leak can become a serious hazard.
Innovations in Healthcare Facility Management Software : Buyers Guide
Facility Management Solutions – 
Filling the Gap
This problem has never been addressed before. Outdated document 
systems have been haunting the facilities industry forever. 
1 2 3 4 5
Smart Computer Managed  Building Geographical Building Plans 
Building  Maintenance Software  Management Systems  Information Systems  and Information 
Software (CMMS / IWMS) (BMS / BAS / IBMS) (GIS) Management 
Sensors and apps  Address maintenance Control and  Map equipment and Access to critical  
control heating, air management, work order manage mechanical, buildings in large campuses building plans and 
conditioning, lighting, management, space management, electrical, power and and industrial facilities information on demand  
ventilation, security and asset management and ventilation systems to improve operations from anywhere,  
entry access, etc. lease management, etc. in facilities, etc. and efficiency, etc. anytime.
Filling in that gap could deliver significant benefits immediately:
• Technicians can be significantly more efficient ARC Facilities is addressing a fundamental need 
• Prevent simple accidents from becoming catastrophes – instant access to building information – that has 
• Share critical information with first responders instantly
• Information can be accessed from anywhere, anytime been overlooked and underserved by the existing 
• Information is consumerized software solutions in the facilities world.
Innovations in Healthcare Facility Management Software : Buyers Guide
Access to Critical Building Information ‘On The Go’ is a 
Gamechanger for Healthcare Facilities Professionals
Our studies show that Facilities technicians spend up to 
three hours a day just searching for information.
Productivity
An important consideration is the time saved by technicians on a daily basis in the field.
What is the solution?
  A software solution which delivers critical building information to technicians instantly on a 
mobile device will make their jobs easier and become a huge productivity improvement tool.
Technology today allows us to digitize all of the building documents, extract critical  
building information and deliver all that data through an intelligent app within seconds  
on a mobile device.
Imagine all your documents – including compliance binders – digitized and instantly available 
on your mobile device.
It’s like carrying the entire records room 
in your pocket.
Innovations in Healthcare Facility Management Software : Buyers Guide
Be Prepared for 
What the Future Holds
An intelligent App could be life changing
in an emergency or a catastrophe.
Reading and extracting information from blueprints What if that information can be consumerized and 
or plans and specifications has always been limited to delivered through an intelligent app to anyone who 
facilities technicians. In an emergency locating a simple needs that information? If the information cannot be 
shutoff valve for a water or gas leak could become a accessed immediately by employees, an emergency  
challenge in the absence of a facilities manager. can easily escalate.
How consumerization can help 
with retiring employees.
Document storage rooms in healthcare facilities are a It is certainly easier to look for a shutoff valve button 
jumble of building information filled with blueprints/plans/ on a mobile device than to identify a ‘shutoff valve’ in 
specifications/operations and maintenance manuals/CD’s a blueprint. This is consumerization of information.
and DVD’s/Thumb drives. Finding any information would  
Once the information is consumerized and becomes 
be like looking for a needle in a haystack. Even if all of 
accessible through an app, even new facilities employees 
the information is digitized it’s no different. Now you 
without any experience can access critical building 
are looking for a needle in a digital jungle. If all of this 
information instantly – just like 10+ year employees.
information can be digitized and critical information  
can be extracted using AI or machine learning software, 
that could be life changing.
Innovations in Healthcare Facility Management Software : Buyers Guide
The Benefits of
Productivity Enhancement Software
Checklist for buying 
productivity enhancement software.
   Easy user interface
   Should require no training to use
   Mobile – information access on the go
   Delivers critical information on demand
   Information accessible from a personal device
   Avoid custom software
To learn how the ARC Facilities mobile-first platform  
can transform your healthcare facility, visit:
www.arcfacilities.com  
or send an email to  
[email protected].
ARC Facilities I 855-500-0660 I arcfacilities.com 
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