Ariedgeai
Uploaded on Aug 19, 2025
Category
Startup & Entrepreneurship
A growing enterprise handling multiple internal requests daily — from IT tickets to project requirements — struggled with slow response times and missed follow-ups. Their manual process required switching between communication tools, document repositories, and task management systems, often resulting in delays and inconsistent tracking. The Challenges The client’s sales and operations teams relied on manual outreach and follow-up handling for internal and external requests. This caused delays, skipped follow-ups, and inconsistent communication. The absence of an integrated system for classifying, tracking, and responding to queries led to inefficient workflows and reduced productivity. Download case study - https://ariedge.ai/casestudies/agent-to-agent-calling/
Category
Startup & Entrepreneurship
Agent-to-Agent Calling for Automated Query Handling & Task Management
Ariedge
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Copilot to automate repetitive office tasks,
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document retrieval, the other managing task integration, and seek to use AI tools to streamline comAmuunication due to manuaprocesses, switching between tools, and tomating these process
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Target Audience: Operations teams, IT service
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Azwuorer kOflpoewn AinIt eSgeravticioen (ChatGPT-4o), SharePoint,
Ariedge transformed the Office
Efficiency: Copilot automation
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We developed a two-agent automation system: 90% fasIntesri gqhutesr:y E-ntoh-arnecsepdo ndseec icsyiocn
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AI Automation: Copilot simplifies tasks like
making accuracy by 50%
Agent 1 handles user queries and responds with Copilot Zero missed follow-ups, as all requests are automatically
summarising emails and drafting responses.
structured emails, while Agent 2 classifies requests Productivity: We cracnlaksesdi fuiepd p arnodd utrcatcivkitey
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ent systems, setting.
Whats Next Precision: Reduced data errors by 40%
Whats Next streamlining communication and speeding up Centralized recordkeeping for all queries and task Insights: Leverages Power BI for real-time visuals.
We'll integrate the system with the project Croelslapboonrsaeti otinm: eEsn,h paonwceesre cdo bmym CuhnaictGatPioTn-4 ino .Teams
Collaboration: Improved teamwork bstya 3tu5s%e.s.
The next phase for the Office Assistant with Copilot will
management platform for real-time updates and and Office 365 with Copilot support.
focus on integrating predictive AI features for
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+91 7291043169 [email protected] www.ariedge.ai
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