Ariedgeai
Uploaded on Nov 20, 2025
BallotBuddy is an intelligent AI-powered chat assistant designed to provide instant, accurate, and 24/7 support to users on digital platforms. Built with Microsoft Copilot Studio and knowledge base integration, it understands user intent and delivers precise answers — reducing dependency on human support teams. Whether it’s navigation help, troubleshooting, or general queries, BallotBuddy ensures a smooth and reliable self-service experience for portal users. How It Works User Query Submission – Visitors ask their questions directly through the chat interface. Intent Analysis – BallotBuddy processes the query to understand its context. Knowledge Base Lookup – The assistant retrieves the most relevant response from integrated sources. Instant Response – Users receive clear, conversational answers instantly. Future Escalation Support – For complex cases, BallotBuddy will offer seamless handover to human support (planned upgrade). Key Benefits No Delays – Get property details instantly, without waiting for a broker to respond. Voice-Enabled Convenience – Natural, conversational interaction through speech or text. 24/7 Availability – Always available to answer queries, day or night. Instant Property Insights – Provides details on location, amenities, and project highlights. CRM & Database Integration – Seamlessly pulls property data from backend systems. Improved Engagement – Makes property exploration interactive and customer-friendly. Future-Ready – Roadmap includes multilingual support and personalized property recommendations.
AI-Powered Chat Support Assistant
Ariedge
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Technology Used: Microsoft 365 Copilot for
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Microsoft Power Automate for seamless Solution The Results
workflow integration
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making accuracy by 50%.
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Insights: Leverages Power BI for real-time visuals.
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Collaboration: Improved teamwork by 35%.
The next phase for the Office Assistant with Copilot will
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handle more complex issues.
+91 7291043169 [email protected] www.ariedge.ai
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