Digital Consultancy
                     Digital Consultancy
Introduction:
Digital  transformation  consulting  is  a  service  that  helps  companies
unlock  new  business  value  through  technology.  A  common  reason
businesses seek digital transformation consulting is to bring products
and services to market faster and with less risk.
Each  consulting  firm  offers  different  services,  but  in  general,  these
services go beyond evaluating a business' technology options. This is
because the social fabric of each business itself (people, how they work,
and how they are organized) also determines whether technology can
deliver better customer experiences and business outcomes. In other
words,  digital  transformation consulting is  inherently  socio-technical,
not just technical implementation.
What is the goal of digital transformation consulting?
Improving  the customer  experience  should  be  the ultimate focus  of
your  digital  transformation  strategy,  whether  that  customer  is  an
external or internal user.
This can be achieved by accelerating the adoption of technology across
the enterprise and maximizing its impact. Digital consulting services are
well  suited to help address  the alignment  and alignment  of  people,
processes,  and  technology  to  impact  business  outcomes  such  as
customer experience.  This  comprehensive approach helps businesses
successfully navigate technological disruptions, enabling teams across
the  enterprise  to  go  through  the  process  of  evaluating  new
technologies and responding to rapid change.
Digital transformation cannot simply be outsourced or handed over to
other  businesses.  Digital  transformation  requires  strong  leadership,
often at the individual  level  and through mentoring coalitions within
the enterprise. Consulting services are often also involved, as they bring
experience  implementing  digital  transformation  strategies  across
different businesses across industries. This external experience can well
complement an internal view of leading digital transformation within
the  enterprise.  How  potential  advisors  define  their  views  on  digital
transformation largely determines the approach they will take.
What are the different perspectives on digital transformation?
The term "digital  transformation"  is  often used to describe many IT
concepts,  some  of  which  are  misapplied.  Sometimes  it's  used  to
represent  new  architectures  like  micro  services,  new  practices  like
DevOps,  or  new  technologies  like  containers  and  application
programming  interfaces  (APIs).  These  may  all  be  part  of  a  digital
transformation program, but they are narrower in scope.
The Enterprisers Project, which aims to publish the views of CIOs and
other IT executives, offers a more comprehensive view. In their view,
digital transformation is "the integration of digital technologies into all
areas of business to fundamentally change the way businesses operate
and create value for customers. It is also a cultural shift that requires
companies  to  continually  challenge  the  status  quo,  experiment  and
properly Cope with failure."
Red Hat supports the Enterprisers Project and holds similar views. Our
consultants see digital transformation as a process where people and
culture  meet;  it's  also  processes  and  practices,  technologies,  and
organizational  structures  that  must  evolve  to  unlock  new  business
value  faster.  Regardless  of  the  core  issues  of  transformation,  every
digital transformation initiative needs to consider and strike a balance
in these areas, or it will result in a non-return on investment.
Adopting a "cloud-native" approach is  often also included in a more
comprehensive  definition  of  digital  transformation.  Cloud-native
companies don't  necessarily  host  their  applications in the cloud,  but
they use a variety of well-known cloud-related tricks and techniques to
build, run, and improve their applications. This includes work practices,
software architecture, and organizational structure.
Cloud-native  development  is  a  popular  approach  to  digital
transformation, especially for businesses looking to improve on existing
technology investments made before the rise of cloud computing. Not
every  digital  transformation  initiative  will  adopt  cloud-native
development practices. Other possible approaches include investing in
automation, or simply shifting to a technology-centric business model.
Whether or not your digital transformation initiative involves a cloud-
native approach, it's not so much the technology you employ, it's more
about how you approach problems and how you organize to deal with
them.
What is Red Hat's digital transformation consulting like?
Red  Hat  believes  that  most  businesses  suffer  from  digital
transformation because they believe their business challenges can be
solved by technology alone. In fact,  what hinders business growth is
internal friction, lack of psychological safety, cognitive overload within
teams, lack of empowerment and autonomy, or ineffective governance,
process  and  product  lifecycle  management.  They  may  be  able  to
successfully adopt or develop new technologies, but not achieve the
expected return on investment because the socio-technical challenges
have not been addressed. Digital Transformation Case Studies
If you're considering digital transformation consulting, look at examples
of  transformations  from  similar  industries  or  technology  challenges.
Red  Hat's  digital  transformation  consultants  have  worked  with
businesses around the world in virtually every industry, applying our
unique combination of open source community practices and software
tools to many different use cases. We've gathered some of the most
representative insights from these projects as case studies to help you
understand what opportunities are possible through our services.
Our approach is to connect your team's ideas with best practices and
tools provided by the open source community. Red Hat experts have
extensive  experience  with  Red  Hat  technologies,  the  open  source
community, and the key transformative practices needed to unlock the
potential of your teams.
Unlike some digital consultancies, we don't believe there is a one-size-
fits-all  approach or practice that works for every business. With over
100 field-tested open practices, we accelerate cultural change and build
high-performing teams. For example, we've found that social contracts,
pair programming, and practices that foster transparency, psychological
safety,  and trust  are  integral  to  building  high-performing,  pragmatic
teams.
The  foundation of  our  open practice  is  an  adaptive  framework  that
seeks to meet challenges and environmental  requirements.  We help
teams establish a healthy rhythm between thinking and acting so they
not  only  act,  but  explore,  perceive  and  respond  to  solve  complex
problems.
World Health Organization (WHO)
The World Health Organization (WHO) is the specialized agency of the
United  Nations  responsible  for  international  public  health.  WHO
partnered with Red Hat Open Innovation Lab to develop the Learning
Experience Platform (LXP), which enables WHO teams to autonomously
manage  new  platforms  and  processes  internally  and  provide  timely
information to healthcare workers.
BMW Group
The BMW Group needs to access, analyze and apply the vast amount of
data collected from the sensors used in road tests in order to gradually
refine its autonomous driving program. The BMW Group commissioned
DXC Technology to build a new data platform using Red Hat software
that can help the group reduce development time through faster, more
accurate driving simulations and data analysis.