A Digital Transformation Strategy for 2022_ 7 Steps _ JK Tech
                     A Digital 
Transformation 
Strategy for 2022: 7 
Steps
 
Summary
A Digital Transformation Strategy for 2022: 7 Steps
Develop a digital customer experience vision 
Build a vision for technology and cloud computing
Set missions
Identifying and setting Core Service KPIs
Reimagine business processes silo-free digitally
Find a tech partner and assess resources
Follow the framework
2 | March 14, 2022 |  Copyright © 2022, JK Tech. All Rights Reserved. | Confidential
Digital Transformation has been spoken about for a long time, but in the 
wake of the pandemic, 2022 might be the year that separates winners 
and losers. In order to accommodate business model changes and 
increase efficiency, productivity, and cost management, many firms who 
were ahead of the curve used agility to pivot and further embraced 
digital.
New business models have enhanced agility, efficiency, and cost 
management. A digital service attitude has been adopted by successful 
firms. An organization's digital transformation strategy is a dangerous 
endeavor that must be approached cautiously and with a clear strategy in 
place. Here, we provide a seven-step plan for firms to thrive in digital 
transformation in 2022
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4 | March 14, 2022 |  Copyright © 2022, JK Tech. All Rights Reserved. | Confidential
1.Develop a digital customer experience vision:
The most misunderstood aspect of digital transformation services is that it is 
about enhancing the customer experience rather than just implementing new 
technology or instituting a data culture.
In addition, all aspects of digital transformation must be examined in the 
context of customer experience.
As a result, the first step is to imagine your digitally-enabled customer 
experience in a post-pandemic future.
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 2. Develop a digital customer experience 
vision:
Each organization has its own unique set of requirements, and in order to 
achieve those requirements, it examines how technology may best meet those 
requirements. It is necessary to examine the needs of the technology that best 
serves the needs of the company as it embarks on a digital transformation 
journey. For example, if a logistics business is considering a heavy deployment 
of IoTs, it should also consider the deployment of AI/ML. Edge computing may 
be necessary for real-time decision-making when cloud computing will fall 
short of others.
As a result, having a clearly defined goal helps firms go forward.
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 3. Set missions
Digital transformation is a massive project, and finding the best approach to 
get started might be challenging. Digitalizing mission-critical services should 
be the top priority. Silos will thwart DX attempts until every component of 
the company becomes digital. First and foremost, the services that directly 
influence customer experience need to be redesigned and updated.
 4. Identifying and setting Core Service KPIs 
In order to properly assess and monitor objectives, it is essential to have a 
thorough grasp of the KPIs of the services. It is expected that those in charge 
of the services will be forthcoming about their goals and intentions. In order 
to keep track of the project's development, IT and business teams may work 
together
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5. Reimagine business processes silo-free 
digitally
Yes, silos are a common byproduct of digital transformation initiatives and 
frequently thwart the attempts. The only way to guarantee this is to rethink 
the process and ensure that each department communicates with the 
other. Aside from streamlining operations, exchanging data yields hitherto 
unattainable levels of productivity. 
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6. Find a tech partner and assess resources
As markets expand and tensions ease, the competition for top talent is 
heating up.
Small and medium-sized businesses (SMBs) do not have to shoulder the 
added responsibility of technology management; instead, their efforts may 
be better directed toward improving business processes and achieving 
excellence. In the long term, a skilled and trustworthy technology partner 
may significantly impact. There are many digital transformation companies 
in USA. The digital transformation companies can help you prepare your 
digital transformation strategy.
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7. Follow the framework 
Making the new system ready for production use is the last phase in the 
framework.
In addition, it is necessary to create a detailed rollout strategy that specifies 
each person's duties, timing, and authority. To ensure a smooth rollout, it's 
imperative that everyone involved understands the implications of the 
changes, their underlying rationale, and the advantages they provide.
Changes are often challenging. To guarantee a genuine adoption, learn about 
and resolve any issues that people have. If the general public doesn't adopt 
these improvements, it will be impossible to gauge their long-term 
effectiveness.
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