Troubleshooting Sync In FTM 2017 And FTM 2019
                     Troubleshooting Sync In FTM 2017 And FTM 2019
If you are facing sync problem with your family tree and want 
Troubleshooting Sync In FTM 2017 And FTM 2019 then read this post. In 
this blog, we have told you about how to troubleshoot sync problem. Read it 
and follow the given steps properly for troubleshooting sync problems. In 
this post, we give the best steps to do trouble-free Ancestry Sync in FTM 
2017 and FTM 2019.
Solutions of Troubleshooting Sync in FTM 2017 and FTM 2019
 Compact Your Tree
 Do A Manual Backup
 Troubleshooting Sync In FTM 2017 and FTM 2019 Early Morning or 
Late Night
 Sync Manually
 Get High-Speed Internet Connection
Compact Your Tree
1. Before you sync, you should always compact your tree.
2. Tools > Compact
3. Compacting removes spaces in the database that can lead to errors.
4. You must compact multiple times until the result shows “reduced by 
0.00%.”
5. Always check the Extended Analysis checkbox in the Compacting 
window. This looks for errors and fixes them.
Do A Manual Backup
1. Firstly, Always do a full manual backup.
2. Secondly, File>Backup
3. Backing up ensures that you will be able to at once restore your tree if 
something goes wrong.
4. Always check the box for including Media.
5. Check the box to “Allow the restored file to resume syncing”. This will 
help you get relinked if the connection with your Ancestry tree is ever 
unintentionally broken.
6. Auto-Backups do not hold media and do not have the information needed 
to relink your tree if it becomes unlinked.
Troubleshooting Sync In FTM 2017 and FTM 2019 Early 
Morning or Late Night
1. Try to avoid syncing your trees during peak hours when Ancestry servers 
are at their busiest.
2. Users report that early morning hours are best for trouble-free syncing.
3. Others find that late-night is best, doing final sync before signing off for 
the day.
SYNC REGULARLY
4. Sync your tree (Frequently)
5. Do not wait until you have made dozens of changes.
Sync Manually
1. Use Manual Sync instead of Automatic Sync.
2. It tends to be more dependable and includes media and information 
needed to relink sync.
3. This can be set when syncing a tree for the first time, or by clicking on the 
sync indicator in the upper-right corner of the program and going into 
Sync Options.
Get High-Speed Internet Connection
1. For smooth, swift transfer of your data, use a wired Internet connection 
with an adequate speed.
Make Changes In One Place – FTM / Ancestry
2. Between syncs, to the degree possible, work on your tree only in one 
place — either on your offline tree in Family Tree Maker or on your 
online tree on Ancestry.com.
3. One-way syncing tends to be faster and more trouble-free than two-
way. Don’t Change Tree Files on FTM
4. Do not replace (overwrite), rename, or move the file having your linked 
tree as this might break the link with your online tree.
5. If you need to change the location of a tree, make a manual Backup (with 
the “Media items” and “Allow to resume syncing” options selected), save 
it in the new location, and then restore it there.
Conclusion
     This is how you can sync your family tree with ancestry. If you are not able 
to Sync your Ancestry Tree With FTM 2017 and FTM 2019. Don’t 
worry we are here to help you. You can visit our website 
Genealogist Help or you can call us our Genealogist Help Number 
+1-800-566-7300.
     Related Article – Troubleshooting Sync in FTM 2017 and FTM 2019. 
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