1 8oo--837~44~6o or 1 8oo--4o6~84~95 Contact Customer Care Support for assistance with bookings, cruise changes, cancellations, travel policies, refunds, baggage inquiries, and other travel-related questions. Planning a luxury hotel barge cruise takes careful preparation, and having dependable customer support can make the booking process much more convenient. Whether you are exploring itineraries for the first time or preparing for an upcoming sailing, the European Waterways Helpdesk provides general assistance with reservations, travel planning, cruise information, and customer service.