If your child needs to fly without a parent or guardian, understanding the Bangkok Airways Unaccompanied Minor Policy 1 8oo–942~o5~12 If you have questions about your upcoming trip, Customer Care Support is available to assist with flight reservations, schedule changes, cancellations, baggage services, refund requests, travel documents, special travel needs, and general airline information before making a reservation is important. Bangkok Airways provides an Unaccompanied Minor (UMNR) service for eligible children traveling alone, with airline staff assisting the child from check-in through arrival. The airline also has separate arrangements for older young passengers who may request additional assistance.