Latest Salesforce ADM-201 Dumps - ADM-201 Real Exam Questions Answers
                     Salesforce 
ADM-201
Salesforce Certified Administrator
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Question: 1 
     
Universal Containers wants to understand all of the configuration changes that have been made over 
the last six months. Which tool should an administrator use to gather this information? 
 
A. Setup Audit Trail 
B. Debug Log 
C. Custom Report Type 
D. Network Access Settings 
 
Answer: C     
 
Question: 2 
   
What are two capabilities of the content delivery feature of Salesforce Content? 
Choose 2 answers 
 
A. Associate the content delivery with a Salesforce record. 
B. Password protect content deliveries that contain sensitive data. 
C. Customize the URL assigned to the content delivery. 
D. Encrypt certain content delivery files. 
 
Answer: A, B     
 
Question: 3 
   
Sales users need an easy way to let their colleagues know when they go on vacation. Multiple Books 
How should the Administrator accomplish this task quickly? 
 
A. Create a workflow rule to send an email alert about the user's vacation dates. 
B. Enable Out of Office Message" functionality in Chatter. 
C. Enable Outlook Sync with Salesforce. 
D. Use Process Builder to add the users vacation dates to the department calendar. 
 
Answer: B     
 
Question: 4 
   
Which three features can automatically create a Case? 
Choose 3 answers 
 
A. Web -to -Case 
B. Process Builder 
C. Lightning for Outlook 
D. Email -to -Case 
E. SMS-to-Case 
 
Answer: A, B, D     
 
Question: 5 
   
Which three settings are controlled by a users profile? 
Choose 3 answers 
 
A. Locale settings 
B. Field -level security 
C. a Record type assignment 
D. Feature license assignment 
E. Assigned apps 
 
Answer: B, C, E     
 
Question: 6 
   
A series of new report folders has been created. Which set of folder sharing options are available in 
Salesforce Classic to assign these new folders to the appropriate Salesforce users? 
 
A. Managers, Profiles, Public Groups, Roles, and Role and Subordinates 
B. Profiles, Roles, and Role and Subordinates 
C. Users, Managers, Public Groups, Roles, and Role and Subordinates 
D. Users, Public Groups, Roles, and Role and Subordinates 
 
Answer: D     
 
Question: 7 
   
Customers are requesting custom colored containers, which are not currently part of the standard 
inventory. Management has decided to add custom coloring as an add-on item in 
Salesforce. Which action should the Administrator take to allow sales users to add custom coloring to 
the total Opportunity Sale? 
 
A. Add Custom Coloring as a new Product in a Pricebook. 
B. Add Custom Coloring as a new Product in an Order. 
C. Add a new field on the Opportunity labeled Custom Coloring. 
D. Make a new custom object related to Opportunities for Custom Coloring 
 
Answer: C     
 
Question: 8 
   
A Lightning for Outlook layout can be assigned to which two options? 
Choose 2 answers 
 
A. Profile 
B. Team 
C. User 
D. Role 
 
Answer: AC     
 
Question: 9 
   
Sales reps are supposed to create a record on a child object of Opportunities called Survey Request 
when an Opportunity is moved to Closed Won. The VP of Sales Operations has 
indicated that this doesn't always happen or the rep doesn't populate all fields correctly. The system 
administrator has been asked to remove permissions from Sales to create these 
records and automate record creation. 
Which tool should be used? 
 
A. Workflow 
B. Approvals 
C. Visual Flow 
D. Process Builder 
 
Answer: C     
 
Question: 10 
   
Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or 
wants them escalated to a Queue called "High Priority Queue." How should an 
Administrator configure the Case management process to implement this requirement? 
 
A. Create an Assignment Rule to assign all Cases where Status = High to the High Priority Queue. 
B. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue 
based on the last modification time and set the Age Over to 4 (Hours). 
C. Create a Case Milestone to assign all Cases where Status = High to the High Priority Queue 
based on the last modification time and set the Age Over to 4 (Hours). 
D. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue 
based on when the Pencil & Paper case is created. 
 
Answer: B     
 
Question: 11 
   
A sales manager at Universal Containers wants to rename and delete dashboards in the 
California Dashboards Folder. How should a System Administrator accomplish this? 
Choose 1 answers 
 
A. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales 
Manager. Calculator 
B. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales 
Manager's Profile. 
C. Go to the California Sales Dashboards Folder, Share, and choose Edit access for the Sales 
Manager. 
D. Go to the California Sales Dashboards Folder, Share, and choose Manage access for the 
Sales Manager. 
 
Answer: D     
 
Question: 12 
   
The VP of Sales is using Collaborative Forecasting to track sales rep quote attainment. The VP wants to 
be notified when sales reps move the Opportunity Stage backward In the sales 
process. Multiple Books Which feature should the System Administrator use? 
 
A. Field History Tracking report 
B. Workflow rule 
C. Validation Rule 
D. Big Deal Alert 
 
Answer: B     
 
Question: 13 
   
An Administrator has been asked to give all users in the Marketing User profile the View All permission 
for Campaigns. In which two ways can this be accomplished? 
Choose 2 answers 
 
A. Assign a permission set to all users. 
B. Assign all users to a custom profile. 
C. Enable the Marketing User checkbox. 
D. Modify the Marketing User profile. 
 
Answer: A, D     
 
Question: 14 
   
Universal Containers has activated Web -to -Case on their corporate website. IT configured Auto -
Response to thank the customer for logging the case and activated Assignment Rules 
based on the state (USA) in which the customer resides. Case ownership is therefore determined and 
routed to the corresponding queue - North, South, East, or West. Customer 
Cases that do not meet the existing criteria should be assigned to Queue - World. Which solution will 
satisfy this requirement? 
 
A. In Case Support Settings, change Default Case Owner to Queue - World. 
B. Using a Trigger, change the owner of Cases outside the US to Queue - World. 
C. Using a Workflow Rule, change the owner of new Cases outside the US to Queue - World. 
D. In an Active Case Flow, change the name of the Queue to World. 
 
Answer: A     
 
Question: 15 
   
Universal Containers needs to upload 1 million new Account records to Salesforce. 
What should the Administrator recommend to perform this data upload? 
 
A. Use an AppExchange app. 
B. Use the Data Import Wizard. Calculator 
C. Use the Data Loader. 
D. Contact Salesforce. 
 
Answer: C     
 
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