The widespread adoption of My Health Records has created a new way for patients to communicate with their patients. Convenience is the new need for patients in healthcare as they are looking to set their own time for appointments, lab tests, follow-ups, therapies, etc. The pandemic situation across the world gave breakthrough to telehealth practices and revenue doesn’t get affected because the operational cost for hospitals and clinics are reduced and profit remains unaltered. Consulting patients online seems to be difficult but when the right tools are used it becomes a more simplified and easier process. Patients are now planning their hospitals' visits for all their medical needs on the same day by planning, thus saving money in reduced repetitive travels.