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A Bet te r  Way To Get The Care You Need
Quality and affordable healthcare has always been the dream that we as Malaysians strive 
to achieve. Year by year, healthcare services have improved significantly since the days of 
our fore-fathers, but there is always a problem that seems to prevail, long waiting lines.
As a group of people who have mutual deep passion in improving the health care service in 
Malaysia, we gathered and worked together to establish a platform that can improve the 
waiting time and availability of healthcare anytime, anywhere to everyone without 
compromising quality and affordability.
Hence, on May 2016 DoctorOnCall was founded. DoctorOnCall is Malaysia’s first online 
Medical Video-consultation platform that combines advanced Video and voice technologies 
with the medical knowledge and experience of Malaysia’s top doctors. The concept has 
been proven successful with millions of patients in US, Australia & Europe who are now 
being treated through Medical Video-consultation.
DoctorOnCall provides fast, easy and cost-effective access to Malaysia’s top doctors and 
other healthcare providers in the country. Our patients can have Medical Video visits on 
their smartphone or computers at any time of day and anywhere. We do this without 
making any sacrifice on quality as our medical & mental health professional are carefully 
screened and trained to conduct Medical Video-consultations.
Ensuring a better healthcare service for you
Providing the best medical service to you is our top priority. To 
make sure you receive the best healthcare service, our board-
certified doctors have to go through a very strict on-boarding 
process. Rigorous trainings and interviews will be conducted 
before any real life cases are assigned to our healthcare 
providers.
Several quality control steps we take for you to receive the 
best service include:
1.All doctors providing services on DoctorOnCall are required 
to have a valid Malaysian Medical Council (MMC) Registration 
and Annual Practicing Certificate (APC)
2.The doctors go through tele-consult training through 10-15 
training calls with our assigned patients and Medical Director
3.Once our doctors obtain our standard requirement rating in 
training calls, doctors will then be authorised to consult 
patients
4.DoctorOnCall does not compromise on privacy and applies 
industry standard safety procedures and protocols for 
TeleHealth services
Health Content on DoctorOnCall: About our doctors and medical content
DoctorOnCall contains a vast collection of 
medical advice with Questions and Answers
1.All answers from the Q&A provided are written by our board-certified doctors
2.Information about popular medicine is written by a team of doctors and 
pharmacists with professional certificate in their respective languages.
3.Only board-certified doctors (with a minimum experience of 5 years) are allowed 
to reply on public web pages.
4.A team of editors review & update the content on the website on a regular basis.
Our Credentials
Company Name : Health Digital 
Technologies Sdn. Bhd.
Company Registration Number: 
1185396-D
Company Address: Lot 30-02, 100 Putra 
Place The Mall, Jalan Putra, 50350, 
Kuala Lumpur, Malaysia.
DoctorOnCa l l .  Your  On l ine  Doctor  And  Pharmacy
DoctorOnCall is Malaysia's first and largest digital healthcare platform. We provide digital health services 
including our Online Pharmacy and Video Consultations
We have close to 3,000 medicines available on our platform all registered with local authorities. Our 
doctors check in on you before any prescription medication is dispensed. We always put your health first. 
We are your one-stop shop for all your healthcare needs, delivering your orders straight to your doorstep 
in as fast as 2 hours.
Use the search function to look for your usual products, add to cart and checkout - it's that simple. You can 
also upload your prescription and we will help you with your order as soon as we can.
With DoctorOnCall, we bring medicines to you at the most affordable prices - up to 70% cheaper than 
clinics and hospitals!
With the best prices, quick service and ease of use, taking care of your health just became a lot easier 
with DoctorOnCall
The Services We Offer
DoctorOnCall is Malaysia's first and largest digital healthcare platform, bringing easier and 
more affordable access to medicines through our online pharmacy. Buy medicine at our 
online pharmacy throughout the whole of Malaysia with express delivery options in Klang 
Valley and major cities. We aim to provide accurate and useful information to be fully-
interpreted by a medical professional, and not intended as a guide to make purchase 
decisions, or a substitute to advice of a medical professional.
Arrange for a quick initial consultation with one of our doctors via phone or book an 
appointment to see a specialist. Our team is always ready to help you
For help with your order
 +603 8408 2000
For general enquiries
 [email protected]
For corporate partnerships
 [email protected]
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