Uploaded on Feb 3, 2020
PPT on Messenger Marketing and all its Tools.
Messenger Marketing and all its Tools.
Messenger Marketing
and all its Tools
Messenger Marketing
Nowadays, more than a billion people message
businesses each month on Facebook messenger
and nearly 56% of customers expect issues to be
handled by chat instead of phone.
webdesigntips.com
5-minute rule
Most businesses do not follow the 5-minute rule.
The rule says that you need to respond to
customers within 5 minutes or it can cause 400%
decrease in leads.
mwmarcom.com
Tools
You can use tools like chatbots on Messenger,
which is AI-powered chat system offering 24/7
support. In 2016, Facebook introduced the option
for chatbots on Messenger.
socialsamosa.com
Why chatbots?
Not only can chatbots assist in responding to
customer service queries, they can also be
programmed to sell products deliver
personalized content and also collect payments
easily.
Messenger marketing
advantage
Messenger marketing is more conversational and
personalized unlike e-mails. People also avoid
opening e-mails thinking those are irrelevant unlike
messenger chats which can easily reach out to
customers.
shopify.com
Comment Guard
Comment Guard is a chatbot which automatically
responds to people who comment on your
Facebook posts. It is a great way of engaging
with potential customers.
buffer.com
Click to Messenger Ad
This is an interesting tool which looks like an
ad, but on clicking you will be redirected to the
page’s Messenger chat, which gives better
leads than Facebook ads.
webdesigntips.com
Drip Campaigns
Although drip campaigns were a thing of the
past, they have emerged once again in
Facebook Messenger which gives a huge
opportunity for nurturing leads.
theverge.com
Add Messenger chat widget
With CMS like WordPress, you can also add a
Messenger chat widget to your website which will
offer 24/7 support, mobile friendly interface and
cheaper than live staff.
beeketing.com
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