What is Accounts Receivable Management
                     What is 
Accounts 
Receivable 
Management?
e-care India - Medical Billing Company India
Introduction
• After the nation witnessed some remarkable medical 
reforms, healthcare providers and US medical billing 
companies found it really hard to come up with the 
new challenges. 
• Although they tried to adapt to these changes, the 
impact was large enough that US medical billing 
companies still struggle to manage 
medical coding services. 
• As operating costs rise and patients with high-
deductible health plans increase, managing AR 
(Account Receivables) has also become a herculean 
task. 
• Mounting account receivables means reduced cash 
flow. This is the situation in most of the US medical 
billing companies and their revenue cycle have been 
affected badly. 
• In this article let’s learn what Accounts Receivable 
management is and how to manage aging AR 
prudently:
e-care India - Medical Billing Company India

What is Account Receivable 
Management?
• Account Receivable (AR) is the money owed 
to Providers or medical billing companies for 
the medical care rendered to patients. 
• The generated invoices are sent out to 
insurance companies or patients for 
payment. 
• It is important that the staff keep a tab on the 
AR and see if the payments reach on time. 
• In simple words, 
Account Receivable Management is a 
collection of processes such as, identifying 
denied/unpaid claims, re-filing the corrected 
claims, minimizing AR days, and eliminating 
aged AR. e-care India - Medical Billing Company India
Manage Denials
• Identifying the root cause for claim denials is one of 
the important processes in Account Receivable 
management.
• The staff must be highly skilled to analyze the 
reason for claim rejection, correct the claims and re-
file without delay. 
• Also, it is essential to examine denial patterns and 
find proper solutions to eradicate future occurrence 
of denials.
e-care India - Medical Billing Company India
Timely Follow-up
• Following up on the AR on a timely basis is 
very important for uninterrupted cash flow.
• A good Account Receivable management 
team will keep track of all claims that have 
been filed. 
• Also, it will execute an action plan 
immediately if the claims are not paid within 
the 30-day time limit. 
• The team will also ensure that there is no 
underpayment or overdue payment.
e-care India - Medical Billing Company India
Patient Follow-up
• After the introduction of self-pay, 
medical billing companies had to rely more on the 
patients than insurance companies for payments. 
• If there is any outstanding balance, the Account 
Receivable management team should follow-up with 
patients through phone calls or emails, so there are 
no delays. 
• Good patient-provider relationship is the key to 
timely payments. 
• Another best practice is to explain the patients about 
their financial responsibilities before providing the 
care.
e-care India - Medical Billing Company India
Periodical Audits and Reports
• One of the top qualities of a good 
Account Receivable management team 
is conducting audits frequently to learn 
areas of improvement, check for 
problems, and assess risks. 
• Then, the team submit reports on the 
audits conducted. Such reports include 
aging AR reports, outstanding payment 
report and more. 
• These reports will ensure there are no 
future claim denials and payments reach 
on time.
e-care India - Medical Billing Company India
About e-care India
• With huge responsibilities mounting over their 
shoulders, US medical billing companies struggle 
with AR management. 
• Therefore, it would be a great idea to 
outsource medical billing and services to an 
experienced offshore medical billing company in 
India. 
• One such reputed company is e-care India. With 
over 20 years of experience, e-care has been 
providing unparalleled Account Receivable 
management and medical billing and coding services 
to its clients. 
• This medical billing company in India is HIPAA 
compliant and has twin ISO certifications to ensure 
high patient data security.
e-care India - Medical Billing Company India
To know more about e-care and its services, 
• Call us: +1-813-666-0028
• Email us: [email protected]
• Log on to www.ecareindia.com.
e-care India - Medical Billing Company India