Which one is for you - Cloud or Unified Communications as a Service
                      
Which one is for you: Cloud or Unified Communications as a 
Service 
 
Business communication has transformed over the years. Most organizations have already 
adopted VoIP to facilitate inbound and outbound services. However, after 2020, when the 
work model shifted to hybrid mode, unified communication services, and cloud VoIP 
emerged as the best communication solution for businesses.  
Today, UC solutions have become an essential requirement for seamless collaboration in 
remote and hybrid work models. It is due to these innovative services that businesses are 
thriving even with teams at different locations.  
In the current business landscape, the two prominent communication solutions are Cloud 
Voice and Unified Communication as a Service (UCaas).  Both the modes facilitate voice 
communication through the internet. However, there are a few differentiating factors that 
can help you to choose between these two competing communication modes. 
Key considerations: Cloud Voice vs. Unified Communications As A Service 
1. Cost vs. Features: Cloud VoIP is a great solution if your business needs to scale your 
communication cost-effectively. It helps businesses communicate through a web 
portal, voicemail, and email, and also enables call distribution, call analytics, etc at a 
flat rate. Most cloud VoIP service providers offer basic rate plans with limited 
features. 
On the other hand, unified communication solutions come with a wide array of features 
allowing communication through multiple tools. Along with basic communication features, 
UC services offer video conferencing, instant messaging, desktop sharing, mobile 
integration, etc. It helps remote teams to collaborate in real-time through the utilization of 
different features. 
2. Flat rate vs. Consumption 
Cloud VoIP is a cost-saving option ideal for small and home-based businesses. It has a 
structured package with a flat rate. However, you may further enrich the service with 
limited add-on features at a specific cost. On the other hand, cloud unified communications 
services are chargeable as per consumption. You may utilize the features that are essential 
for the business and pay accordingly. 
3. Scalability vs. Flexibility 
Cloud VoIP solutions are modern phone systems that allow on-the-go communication for 
remote teams. It offers quick scalability. However, it does not allow other collaborating 
features like cloud unified communications.  
Hosted unified communications provides real-time collaboration aids and also the flexibility 
for the employee to work through their cell phones. No extra hardware is required to 
facilitate unified communication services. 
The Bottom Line 
Cloud VoIP and UC solutions are excellent ways to streamline business communication. 
Both are dependent on the internet for communication. This also means disruption of 
services if the internet server is down. However, hosted unified communication service 
providers may offer chargeable emergency services. In both cases, the security and features 
are greater compared to the traditional VoIP phone system. Your business requirement 
plays a significant role in choosing the most suitable solution. If collaboration features are a 
mandate for your business, unified communication as a service is a better choice.  
About Ecosmob 
 
Ecosmob provides the service to hire expert VoIP developers to design and develop an array 
of business communication solutions. With the right blend of expertise and decade-long 
experience, developers can deliver the ultimate business telephony solutions to enhance 
productivity and efficiency. Ecosmob assures flexible hiring models to help businesses cater 
to their requirements according to their needs and budget. 
 
To know more visit https://www.ecosmob.com/ 
 
Original Source: https://bit.ly/3KutGzr