Uploaded on Nov 10, 2022
How to Identify the Best SEO Strategy for Your Company
Reviews for SEO
Reviews for SEO?
How Important Are Reviews for
SEO?
Your company's reputation plays a large role in local organic search
rankings. For example, if your company is listed in every major
local business directory and you're mentioned on local news
sources regularly, and if great user reviews of your business dot
the web, you'll likely rank higher than if just the reverse occurs:
You're rarely mentioned and your reviews are poor.
Related: How to Identify the Best SEO Strategy for Your Company
Every business gets a bad review now and then, and some
businesses naturally have trouble attracting reviews from their
customers. But, with local SEO becoming more important and more
influential, just how important are consumer reviews for SEO?
The multiple benefits of reviews
Online reviews do more for your business than just look good on external sites:
Lots of good reviews can increase your business's local rankings in search engines. Currently,
Google displays the "top three" most relevant businesses for any given query.
When someone searches for a business in your area that's like yours, Google uses customer
ratings as a major determining factor for whom it places in those top three spots.
Better reviews mean you'll get more clicks once you're ranked. Imagine that you're looking for a
specific kind of restaurant, and you're met with three options: One has an average of five stars,
while the other two have an average of two stars. Which one will you click? Rankings are nice,
but qualified traffic is even better.
Better reviews mean more business. Customer reviews are a subjective yet reliable credibility
score that let other potential customers know whether your business is a good choice.
These three benefits, working together, clearly illustrate the value of attracting good reviews
online. If between two otherwise equal competitors, one business pursues better reviews while
the other ignores them, the business that pursues better reviews will undoubtedly win out in
terms of traffic and eventual purchases.
The multiple benefits of reviews
Online reviews do more for your business than just look good on external sites:
Lots of good reviews can increase your business's local rankings in search engines. Currently,
Google displays the "top three" most relevant businesses for any given query.
When someone searches for a business in your area that's like yours, Google uses customer
ratings as a major determining factor for whom it places in those top three spots.
Better reviews mean you'll get more clicks once you're ranked. Imagine that you're looking for a
specific kind of restaurant, and you're met with three options: One has an average of five stars,
while the other two have an average of two stars. Which one will you click? Rankings are nice,
but qualified traffic is even better.
Better reviews mean more business. Customer reviews are a subjective yet reliable credibility
score that let other potential customers know whether your business is a good choice.
These three benefits, working together, clearly illustrate the value of attracting good reviews
online. If between two otherwise equal competitors, one business pursues better reviews while
the other ignores them, the business that pursues better reviews will undoubtedly win out in
terms of traffic and eventual purchases.
Relative value
When it comes to all the factors responsible for producing your
ultimate ranking, reviews aren't the most important. The
structure of your site, the user experience you offer, your
content strategy, and your link-building program are all going
to play a greater role in determining your ranking than online
reviews. Still, once all the "basics" are taken care of, the
quality and quantity
of reviews you attract will add another significant influence to
the list. Never sacrifice the quality of a content campaign to
attract more reviews, but don't shelve reviews as being
unimportant, either.
Industry considerations
It's also important to remember that certain industries are subject to
greater influence from consumer reviews than others. For example, if you're
looking for a nice restaurant or a good hotel, user reviews can inform you
whether your experience will meet your expectations. On the other hand,
choosing a new bank requires less user-based input; a consumer is more
likely to base his or her decision on objective factors, like rates or product
offers, than subjective customer reviews. Accordingly, consider your
industry when weighing the value of local reviews for your overall success.
Along similar lines, remember that not all review sites are relevant for all
industries. For example, UrbanSpoon exists exclusively for rating
restaurants. If your industry has a specific review site, be sure you're listed
on it. If there's a review site completely irrelevant to your industry, you can
ignore it safely.
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