Things To Consider When Choosing A Call Archiving Solution
                     THINGS TO CONSIDER 
WHEN CHOOSING A CALL 
ARCHIVING SOLUTION
THINGS TO CONSIDER WHEN CHOOSING 
A CALL ARCHIVING SOLUTION
• Choosing and implementing the right call archiving solution is a critical step to comply with the 
MiFID II archiving requirements. Without any prior knowledge on what to look for in a mobile 
call archiving software, choosing the right one to fulfill your compliance needs may seem like a 
daunting task. To help you choose the right software solution, the following are some of the 
factors you should consider.
• Fast implementation and scalability is one of the things that you should look for when choosing 
a mobile call archiving solution. A good archiving solution should be easy to install, as a lengthy 
installation process could disrupt your business operations as well as compliance measures. It is 
also essential that the software you will choose scales with the ever-changing regulations and 
can easily integrate with best in class solutions to help you stay ahead of the regulatory 
compliance and avoid the problems associated with vendor lock-in.
THINGS TO CONSIDER WHEN CHOOSING 
A CALL ARCHIVING SOLUTION
• Another factor you need to consider when choosing a call archiving solution to use in your business is high 
quality audio data capture. According to article 72, financial organizations in the United Kingdom are 
supposed to ensure the quality, accuracy as well as completeness of records of all mobile call recordings 
and electronic communications for faster and more efficient investigation and audit process.  When 
choosing a call archiving solution to use in your business, you need to make sure that it can capture audio 
in evidential-grade quality. 
• Last but not least, you need to consider security when choosing a call archiving solution. MiFID II requires 
recorded conversations to be maintained for at least five years after a transaction is made in a format that 
does not allow for altering or deletion of the original record. A good archiving solution should use end to 
end encryption to deliver the recordings from the mobile device to your archiving database.
• For more tips on what to consider when choosing a call archiving solution, visit our website at 
https://www.telemessage.com/
THINGS TO CONSIDER 
WHEN CHOOSING A CALL 
ARCHIVING SOLUTION