ServiceNow ITOM Course Online | ITOM ServiceNow Training
                     What Is ServiceNow 
CMDB? A Beginner’s 
Guide
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🌟 Welcome!
 Hi there! Let’s explore the magic of CMDB together 🌟
 L  earn how ServiceNow keeps all IT stuff organized 🌟 
 Understand why IT teams love it ❤ 
  Step-by-step, easy-to-follow guide 🌟
 Perfect for beginners or anyone curious about IT
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🔍 What’s a CMDB Anyway?
 T  hink of it as a big inventory for all IT assets 🌟 
 Tracks servers, apps, networks, and how they connect 
 Keeps everything up-to-date automatically ⚡
  Helps IT folks fix problems faster 🌟
  It’s like a brain for your IT operations 🌟
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🌟 The Main Pieces of CMDB
 CIs (Configuration Items): Your IT stuff like servers & 
 a pps  🌟
 Attributes: Details about each item (name, owner, 
v  ersion)  🌟
  Relationships: How your IT items talk to each other 🌟
  Categories: Organize your IT items neatly 🌟
 Audit Info: Makes sure data is correct and reliable 🌟
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🔍 Why CMDB Rocks
 G ives a clear picture of all your IT stuff 🌟
  Helps solve problems faster 🌟 
  Makes changes safe & easy 
 Keeps you compliant and audit-ready 🌟
 S upports automation & smart IT tools 🌟
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⚙️ How Service Now CMDB 
Works
  Finds all your IT assets automatically 🌟
 P  uts them in one place with the latest info 🌟 
  Shows how everything is connected 🌟
  Tracks every change from start to finish 🌟
  Works hand-in-hand with IT support tools 🌟
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🔍 What’s in It for You
 O ne place to see all IT assets clearly 🌟
  Saves time & reduces mistakes 🌟
  Helps make smart, data-driven decisions 🌟
 Alerts you before problems happen ⚠ 
  Prepares your IT team for future automation 🌟
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🔍 Tips for a Healthy CMDB
 Keep your IT data accurate & updated ✍ 
  Clearly define how items are related 🌟
 Use dashboards to check CMDB health 🌟
 Follow best practices & ITIL rules 🌟
 Review & clean up regularly 🌟
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🔍 Wrapping Up & Next Steps
 CMDB is the heart of IT operations ❤ 
 Helps teams make smarter, faster decisions ⚡
 W orks with automation & AI for smarter workflows 
  Start small: track key assets first 🌟
  Explore advanced topics like Service Mapping & AIOps 🌟
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Flat no: 205, 2nd Floor, NILGIRI Block, 
Aditya Enclave, Ameerpet, Hyderabad-16
Mobile No: +91 7032290546
[email protected]
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THANK️
YOU
www.visualpath.in  +91-7032290546