Uploaded on Jun 22, 2019
Most common problems connecting to the Internet can be fixed in a few easy steps, and sometimes it is as simple as moving from one room to the next. Before we delve into deeper troubleshooting issues, be sure you've already tried these tips first.
How to Fix an iPad That Won't Connect to Wi-Fi
How to Fix an iPad That Won't Connect to Wi-Fi
Most common problems connecting to the Internet can be fixed in a few easy steps, and
sometimes it is as simple as moving from one room to the next. Before we delve into deeper
troubleshooting issues, be sure you've already tried these tips first.
•Move closer to your router. The first solution is to move closer to your router. If
you are too far away, the Wi-Fi signal strength may not be strong enough for your iPad
to connect to Wi-Fi.
•Make sure the Wi-Fi network is running. Before spending too much
time troubleshooting why your iPad is having a problem, make sure it's actually the device
that has the problem. Use your laptop, desktop or smartphone to connect to the Internet and
verify the router is working. It's preferable to connect wirelessly to verify the Wi-Fi is
working, but if you don't have another wireless device, using your desktop will be fine.
•Remove any case or covering on the iPad. If you have a case, it's a good idea to
remove it while following these troubleshooting steps. This probably won't fix the problem,
but any obstruction could cause the signal to lose some strength.
•Verify the password. If you are being asked to join a network and keep getting denied
after entering the password, it's a good idea to verify that you are typing in the right password.
Some passwords can be quite long and complicated and it is easy to mistake an "8" for a "B"
or a "0" for an "O".
If none of these fix the problem, move to the (slightly) more complicated steps below.
Troubleshooting Your iPad's Network Settings
It's time to check some of the basic network settings, but first,
let's make sure it's not a public network causing you a problem.
1.If you are connecting to a public Wi-Fi hotspot such as at a
coffee house or cafe, you may need to agree to terms before
you can access apps that use the network connection. If you
go into the Safari browser and attempt to open a page, these
types of networks will often send you to a special page where
you can verify the contract. Even after you okay the contract
and get on the Internet, you may not have access to all of your
apps.
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2. If you're connecting to your home network, go into the iPad Settings and make sure everything is set
up okay. Once you tap on the Settings icon on your iPad, the first setting you want to check is at the top
of the screen: Airplane Mode. This should be set to Off. If Airplane Mode is on, you won't be able to
connect to the Internet.
3. Next, click on Wi-Fi just below Airplane Mode. This will show you the Wi-Fi settings. There are a
few things to check:
Wi-Fi Mode is On. If Wi-Fi is set to off, you won't be able to connect to your Wi-Fi network.
Ask to Join Networks is On. If you aren't being prompted to join the network, it may be that Ask to
Join Networks is off. The easiest solution is to turn this setting on, though you can also input the
information manually by choosing Other from the network list.
Are you joining a closed or hidden network? By default, most Wi-Fi networks are either public
or private. But a Wi-Fi network can be closed or hidden, which means it won't broadcast the name of the
network to your iPad. You can join a closed or hidden network by choosing Other from the network
list. You will need the network's name and password to join.
Reset the iPad's Wi-Fi Connection
Now that you've verified that all of the network settings are correct,
it's time to start troubleshooting the Wi-Fi connection itself. The
first thing is to reset the iPad's Wi-Fi connection. Usually, this
simple step of telling the iPad to reconnect will solve the problem.
1. You can do this from the same screen where we verified the
settings. (If you've skipped the previous steps, you can get to the
correct screen by going into your iPad's settings and choosing Wi-
Fi from the list on the left side of the screen.)
2. To reset the iPad's Wi-Fi connection, simply use the option at
the top of the screen to turn Wi-Fi Off. All of the Wi-Fi settings
will disappear. Next, simply turn it back On again. This will force
the iPad to search for the Wi-Fi network again and rejoin.
3. If you still have problems, you can renew the lease by touching the blue button to the far right
of the network's name in the list. The button has a >symbol in the middle and will lead you to a
page with the network settings.
4. Touch Renew Lease towards the bottom of the screen. You'll be prompted to verify that you want
to renew the lease. Touch the Renew button.
Reset the iPad
Before you start tinkering with some of the other
settings, reboot the iPad. This basic troubleshooting step can
cure all types of problems and should always be done before
you actually start changing settings. Rebooting
or restarting the iPad is simple and only takes a few
moments to complete.
1. To reboot the iPad, hold the Sleep/Wake button at the top of the iPad down for several
seconds until a bar appears on the screen beckoning you to Slide to power off.
2. Once you slide the bar, the iPad will display a circle of dashes before finally shutting
down completely, which will leave you with a blank screen. Wait a few seconds and then
hold down the Sleep/Wake button again to start the iPad back up.
3. The Apple logo will appear in the middle of the screen and the iPad will reboot
completely a few seconds later. You can test out the Wi-Fi connection once the icons
reappear.
Restart the Router
Just as you restarted the iPad, you should also restart
the router itself. This can also cure the problem, but
you will first want to make sure no one else is
currently on the Internet. Restarting the router will also
kick people off the Internet even if they have a wired
connection.
Restarting a router is a simple matter of turning it off
for a few seconds and then powering it back on. If you
are unsure how to do this, refer to your router's
manual. Most routers have an on/off switch in the
Obanccke. your router is powered on, it can take from several seconds to several minutes to
fully come back up and be ready to accept network connections. If you have another
device handy that connects to the network, such as your laptop or smartphone, test the
connection on this device before checking to see if it solved the problem for your iPad.
Forget the Network
If you're still having problems, it's time to actually start
changing some settings to tell the iPad to forget what it
knows about connecting to the Internet and giving the iPad
a fresh start.
1. This first option is on the same screen we visited before
when we were checking the settings and renewing the
iPad's network lease. You can get back there by tapping
the Settings icon and choosing Wi-Fi from the left-side
menu.
2. Once you are on the Wi-Fi Networks screen, get into
the settings for your individual network by touching the
blue button beside the network name. The button has
a > symbol in the middle.
3. This will take you to a screen with settings
for this individual network. To forget the
network, tap Forget this Network at the
top of the screen. You'll be asked to verify
this choice. Choose Forget to verify it.
4. You can reconnect by choosing your network from the
list. If you are connecting to a private network, you will
need the password to reconnect.
Reset the Network Settings on Your iPad
If you're still having problems, it is time to reset the network settings. This may sound
drastic, but for most people, it is about the same as simply forgetting the individual
network. This step will fully flush all settings the iPad has stored, and it can solve
problems even when forgetting the individual network doesn't do the trick.
1. To reset the network settings on your iPad, go to Settings by tapping the icon and
choose General from the list on the left. The option for resetting the iPad is at the bottom of
the general settings list. Tap it to go to the Reset Settings screen.
2. From this screen, choose Reset Network Settings. This will cause the iPad to clear out
everything it knows, so you'll want to have your network's password handy if you are on a
private network.
3. Once you verify that you want to reset the network settings, your iPad will be at the
factory default where it concerns the Internet. If it doesn't prompt you to join a nearby Wi-
Fi network, you can go to the Wi-Fi settings and choose your network from the list.
Update the Router's Firmware
If you are still having problems connecting to the
Internet after verifying your router is working by
getting on the Internet through another device and
going through all of the troubleshooting steps leading
to this point, the best thing to do is to make sure your
router has the latest firmware installed on it.
Unfortunately, this is something that is specific to
your individual router. You can either consult the
manual or go to the manufacturer's website for
instructions on how to update the firmware on your
individual router.
If you are really stuck and don't know how to update the router's firmware, or if you have already
checked to make sure it is up to date and are still having problems, you can reset the entire iPad to
factory default. This will erase all settings and data on the iPad and put it in a 'like new' status.
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