For customer support with American Airlines, you can contact them through their website, by phone or use dedicated numbers for specific services. General reservations and customer service Phone (English): +1-877-658-1183, available 24/7. Online form: For comments, questions or suggestions, you can fill out the online Customer Relations form for a faster response than mail. Specific support phone numbers American Airlines also provides direct numbers for specific needs: AAdvantage® Member Desk: +1-877-658-1183 Baggage Customer Service: +1-877-658-1183 AAdvantage® Technical Support: +1-877-658-1183 Special assistance: For customers with special travel needs, call +1-877-658-1183. Hearing and speech impaired assistance National Relay Service: Dial 711 to connect with an operator. Online and mobile options Official website: Many issues can be resolved online by visiting the "Customer Service" section on the American Airlines website at aa.com. You can make changes, check on reservations and find answers to common questions. Mobile App: You can also manage your trip and find customer service options through the American Airlines mobile app.