Microsoft Dynamics 365 Business Central Functional Consultant - MB-800 Exam Dumps 
                      
 
Micro soft
  
MB-800
Microsoft Dynamics 365 Business  Central Functional Consultant
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Topic  
Case Study A Cash and carry 
This is a case study. Case studies are not timed separately. You can use as much exam time as 
you would like to complete each case . However, there may be additional case studies and 
sections on this exam. You must manage your time to ensure that you are able to complete all 
questions included on this exam in the time provided. 
To answer the questions included in a case study, you will need to reference information that is 
provided in the case study. Case studies might contain exhibits and other resources that 
provide more information about the scenario that is described in the case study. Each question 
is independent of the other questions in this case study. 
At the end of this case study, a review screen will appear. This screen allows you to review your 
answers and to make changes before you move to the next section of the exam. After you 
begin a new section, you cannot return to this section. 
To start the case study 
To display the first question in the case study, click the Next button. Use the buttons in the left 
pane to explore the content of the case study before you answer the questions. Clicking these 
buttons displays information such as business requirements, existing environment, and 
problem statements. When you are ready to answer a question, click the Question button to 
return to the question. 
Current environment 
Cash and carry sales 
•When a customer makes a purchase at the company’s cash and carry desk, the sale is 
handwritten on a three-part form. 
•The cash and carry associate retrieves the items listed on the order from the 
warehouse. 
•Special prices and discounts are used to move products that will expire soon or that are 
overstocked. 
•Cash is accepted for payments. 
•The cash drawer is balanced at the end of every day. A deposit is created for the cash 
and given to the accountant. 
Brokered sales orders 
•Brokered sales are called in to customer service by the brokers and sometimes directly 
by customers. The sales are entered into QuickBooks. 
•Because inventory is not tracked in QuickBooks, the generic item Brokered Item is 
used. 
•Two copies of the packing slip and printed from QuickBooks and sent to the 
warehouse. 
Order picking 
•The warehouse manager provides a container and the two copies of the packing slip to 
a picker. 
 
• Items that are out of stock are marked on both copies of the packing slip. 
•The shipping amount is determined and written on the packing slips. 
•One copy of the completed packing slip is placed in a basket for customer service. 
•Completed orders are boxed up with a copy of the invoice and shipped to customers. 
Order invoicing 
•Throughout the day, the customer service manager collects the packing slip copies and 
updates the invoices in QuickBooks. 
•The customer service manager adds a line for shipping with the amount provided by 
the packer. 
•The customer service manager prints a copy of the final invoice and sends it to the 
warehouse. 
•The accountant uses Microsoft Word to create weekly invoices for all shipments 
invoiced in QuickBooks during the week for some customers. 
Cash and carry sales 
•One-line sales invoices are saved in QuickBooks for each cash and carry sale to a 
miscellaneous customer. 
•Customer details for cash and carry sales are not kept in QuickBooks. 
Deposits 
•The accountant receives the deposit bag from the cash and carry sales desk at the end 
of every day. 
•Receipts are recorded in QuickBooks against cash and carry and brokered sales based 
on the deposit slips. 
Brokers commission 
•Brokers fees are paid as a percentage of sales. 
•A Sales by Product/Service Summary report is run in QuickBooks every month for 
Brokered Item to calculate what is owned. 
Requirements 
Customers 
•Users with permission must be able to quickly add new customers. 
•The original source of all customers in the accounting system must be identified to be 
from cash and carry or brokered sales. 
•The company needs to keep a record of special price promotions given to specific 
customers. 
•Customers must be identified with a unique general business posting group so that the 
correct freight G/L account is used in sales transactions. 
Sales 
•The customer source must be used to identify the business line, and the customer 
source must be indicated on every sales transactions. 
•Customer service and cash and carry desk associates must be able to enter sales into 
Dynamics 365 Business Central by customer. 
•Excess paper must be eliminated, and paper management must be reduced. 
 
• If a customer is not already listed in the system, a cash and carry associate or customer 
service associate must be able to quickly add the new customer in the process of 
recording the first sale. 
•A point-of-sale system is not needed, but users must be able to record which items are 
purchased by customers, accept and record their payment, and print receipts indicating 
paid in full. 
Items 
•The sales manager and warehouse manager must be able to set a specific timeframe 
for special promotion discounts on items. 
•For special promotions, discounts must be consistent for all items in a product line 
using a single discount calculation. 
•Special pricing may be given to a retail chain or buying group. This pricing must be 
automatically applied when an order is taken for any of these customers. The original 
price must be recorded with each sale. 
•Customers must always be charged the lowest amount for an item at the time of the 
sale. For example, an overstocked olive oil has a regular price of $20 per unit. Customers 
in a buying group for restaurants can buy it for $18 per unit. There is an autumn 
promotion price for the item at $19 per unit. However, on a specific day only, there is an 
overstock special at a 15 percent discount off the regular price. 
Sales invoices 
•Warehouse workers must be able to indicate the following in the system for each 
order: 
1. the items picked 
2. the shipping charges 
3. notifications, if any, that customer service needs to provide to the customer 
• Items sold at a discount must show the original price, discount, and net amount on 
each line of the invoice. Invoices must be posted at the cash and carry desk at the time 
of sale. For orders, accounting must post invoices and send them to customers. 
•Warehouse employees must be able to indicate what has been shipped on an order. 
They will use the G/L account for shipping charges. They need to use the correct G/L 
account for sales versus cost through proper assignment of sales and purchase accounts 
in the general posting setup. 
•Some of the brokered customers require one invoice per week regardless of the 
number of orders or shipments. 
Accounts 
•Payment terms vary by customer. 
•The amount paid to brokers must be calculated from sales after invoice discounts. 
•Broker vendors must be easily identifiable from other vendors in lists 
•Commission paid on sales not collected within 120 days must be deducted from 
brokers’ next compensation payment. 
Reporting 
Wide World Importers requires reporting on the following: 
• the overall profitability of each line of business at any time for any given period 
 
• the cost of outbound shipping in the overall profitability of sales by business line in all 
related reports 
• freight sales and cost by account in the trial balance 
• the cost of brokers’ compensation in reporting the overall profitability of sales by 
business line 
• the effect of item discount promotions in financial statements. 
Issues 
Pricing 
•Spreadsheets are used to maintain special item pricing and discounts. The only source 
of product line discount information is a whiteboard in the warehouse. The price 
charged is frequently incorrect. 
•Customers complain when they think they think they have not received the best price 
available. Promotions are sometimes applied in error after a special pricing event ends, 
for example, when discounts are offered temporarily to reduce overstock. 
•Management cannot see original versus actual price on all sales. Discounts given by 
brokers requires spreadsheets and comparison between price list and price on sales 
invoice. Management needs to be able to quickly see the discount given on each sale. 
Payment terms 
•Agreed-upon payment terms are frequently entered incorrectly on orders, causing 
cashflow issues. 
Invoices already paid in full exist on the sales aging reports. The frequent cause of this 
issue is that sales from the cash and carry desk are not indicated as cash sales and are 
not posted as paid in full. 
Some buying groups require that all invoices sent during a month be due on the 20 th of the 
following month. 
Invoicing 
•Paperwork is frequently misplaced between the warehouse, customer service, and 
accounting. 
• Invoices that are posted in the accounting system based on shipments and invoices 
that are sent to customers weekly do not match due to errors transferring the data from 
one document to another. 
•Users are selecting the incorrect freight type (expense versus sales) on purchase and 
sales transactions, making it difficult to reconcile freight costs. 
•Sales placed from the cash and carry desk by customers originally acquired through a 
broker are not being recognized with the correct customer source. Reporting by 
business line is inaccurate. 
Accounts 
•Users often forget which fields to use to enter information when they add new 
customers to QuickBooks. This results in errors and inconsistencies in data and affects 
sales reporting. Confidence in sales reporting accuracy is low. 
•Adding new brokers is a different process than adding other purchase vendors. Users 
often forget which fields to select and how to correctly assign the vendor number to add 
new brokers. 
 
•Manual entries to certain G/L accounts cause reconciliation issues. 
 
Question: 1 
   
   
You need to report profitability by business line. 
How should you configure the system? To answer, select the appropriate options in the answer area. 
NOTE: Each correct selection is worth one point. 
 
Answer:  
 
 
Question: 2 
You need to configure sales for the cash and carry desk. 
What should you select? 
 
 
A. Payment Service 
B. Direct Debit Mandate with a value of OneOff for Type of Payment 
C. Payment Method with a value of Bank Account for Balance Account 
D. Payment Terms with a value of 0D for Due Date Calculation 
 
 
Answer: D         
 
 
Question: 3 
   
   
You need to configure the system to show the sales discounts. 
How should you configure the system? To answer, select the appropriate options in the answer area. 
NOTE: Each correct selection is worth one point. 
 
 
Answer:  
 
Question: 4 
You need to resolve the reconciliation issues. 
How should you complete the setup? To answer, select the appropriate options in the answer area. 
NOTE: Each correct selection is worth one point. 
 
 
Answer:  
 
Question: 5 
You need to configure discounting for sales. 
Which three actions should you perform in sequence? To answer, move the appropriate actions from 
the list of actions to the answer area. 
 
 
Answer:  
 
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