Introduction to 5w’s of DevOps
                      DevOps - The Infinite 
Loop
Introduction to 5W’s of DevOps
Contents
1.   About Us
2.   Introduction to DevOps
3.   5 W’s of DevOps
4.   Cygnet’s Capabilities
5.   Case Study
About Us
11
Locations from 
Founded in where we 
engage with 
Serving in UK 2000 global clients
35 GERMANY 
Countries USA 2000+
Enterprise-class 
solutions
DUBAI & products deliveredOUR VALUES 750+ INDIA
  Speed Clients Worldwide
  Integrity
  Entrepreneurial 
SOUTH AFRICA
Spirit 1000+ AUSTRALIA
  Team Work Employees Worldwide
  Mutual Respect
  Trusteeship
QUALITY &
COMPLIANCE TECHNOLOGY
PARTNERS
2019 Presentation Template Design  |  Presented by Marketing Team
Introduction to 
DevOps
The idea behind DevOps is to demolish the wall between development and operations, and encourage 
more collaboration and accountability between both groups so that everyone feels responsible for the 
code no matter where it is in the software development lifecycle. 
Tighter alignment between Development & Operations to increase application velocity with managed risk.
5W’s of 
DevOps
• What is DevOps?
• Why do we need DevOps?
• When do we need DevOps?
• For Whom do we need DevOps?
• Where do we need DevOps?
What is DevOps?
• Method that emphasis communication, 
collaboration and integration between software 
developers operations professionals.
• Environment that promotes cross practicality, 
shared business tasks and belief
• Movement that improves IT service delivery agility
• Culture that promotes better working relationship 
within the company.
• Set of practices that provides rapid, reliable and 
predictable software delivery.
Why do we need 
DevOps? The  need  fforr  grreatterr  colll r ti47% laboration  bettween  devellopmentt  &  operrattiions  tteam
A  grreatterr  need  fforr  siimullttaneous  deplloymentt  
41% acrross  diifffferrentt  pllattfforrms
41% Prressurres  ffrrom  tthe  busiiness  tto  rrellease  apps  morre  quiicklly  tto  meett  custtomerr  demand
39% Need
  tto  iimprrove  tthe  end--tto--end  custtomerr  
experriience
35% The  iincrreasiing  use  off  mobiille  deviices  
The  iincrreasiing  need  tto  devellop  orr  deplloy  clloud  
31% based  applliicattiions  
An  i r28% increas
iinglly  compllex  IIT  iinffrrasttrructturre  tthatt  iis  parrtt  
physiicall,,  parrtt  viirrttualliized  and  parrtt  clloud
Base: Forrester research done with base 300 IT companies between June 2015 to May 2016 
When do we need DevOps?
• We need to release software / updates on-
time.
• We want to ensure stable release and 
environment, maximum times
• We aim to address problems before the end 
users get impacted.
• We want to have continuous incremental 
delivery.
For Whom do we need DevOps?
Verticals
IT Services
Software
Other
Finance / Banking
Government
Gaming
Manufacturing
Entertainment
Biotech
0% 5% 10% 15% 20% 25% 30%
Where do we need DevOps?
• Building and maintaining servers - Time consuming and 
unproductive
• No environment management - Differences in development 
and production environments
• Slow deployments – Costly error prone manual process and 
efforts
• No shared ownership – Lack of feedback and proper metric 
leads
• No proper configuration management - Discrepancies in 
managing configurations
DevOps & Testing Market 
Top points of friction – Development & 
Testing
Development and Testing top points of friction Dev and Ops challenged by cross-team collaboration
“Where in the application release life cycle do you have “What are your top challenges with provisioning and 
the greatest friction?” configuring infrastructure”
(Rank top 3, with 1 being the area of greatest friction)
Lack of collaboration across development and operations team 46%
Lack of common skills to build configuration scripts 27%
Development/testing 34% 24% 11%
25%
Infrastructure provisiioning and configuration 23% 16% 16% Too many configuration errors
Applications provisioning and configuration 6% 24% 22% No ability to test impact of configuration changes 24%
Planning 24% 14% 11% No common repository for configuration scripts/workflows 19%
Performance monitoring and management6%10% 23%
No ability to roll back changes 14%
Release6%11% 16%
0% 10% 20% 30% 40% 50%
0% 20% 40% 60% 80%
Rank 1 Rank 2 Rank 3
Base: Forrester survey from 300 IT professionals involved with the build Base: Forrester survey from 300 IT professionals involved with the build 
and release of software. and release of software. 
CYGNET
CAPABILITIES
Cygnet Capabilities
Cygnet enables your business to achieve the ‘always-on’ state by providing access to IT services that 
address issues swiftly while handling any development needs to reduce time-to-market and improve customer 
experience.
Infrastructure & Environment Management
Continuous Integration & Deployment
DevOps Consulting Infrastructure management sits at the core of any 
Continuous integration and continuous delivery 
Engineers at Cygnet formulate a robust organization aspiring to be DevOps ready. (CI/CD) are considered as pillars of DevOps. In 
DevOps strategy that perfectly blends the Cygnet’s DevOps engineers strive to enable order to maximize the benefits of DevOps, you 
development and operations (design, build, better communication and collaboration across need to build an effective pipeline to automate 
test, deploy and manage) into a sustainable the development and operations team with the the entire DevOps cycle (build, integrate and 
successful process that complements agile primary goal of continuous development and test). Achieving this requires architecting CI/CD 
software practices. continuous integration at speed and scale.for successful DevOps.
•  DevOps Assessment and Strategy  •  Cloud Consulting & Management•  Release planning and monitoring
   Planning •  Infrastructure Automated Provisioning
•  Automated Rollouts & Rollback   
•  Architecting and Tools Stack    strategy •  Network Operations and Control
   Construction
•  Test automation, CI/CD and   •  Security Management
•  Identifying the Traceable Metrics    deployment •  Data Backup and Recovery
THE DEVOPS
TOOLCHAIN
Tools and Technology
SCM TOOLS
GitLab Bitbucket
CI-CD TOOLS
Octopus Teamcity Jenkins Bamboo
TESTING 
TOOLS Selenium Appium SoapUI
PERFORMANCE 
TESTING TOOLS
Jmeter K6 LoadImpact
SECURITY 
TESTING TOOLS
BurpSuite ZAP
Tools and Technology
MONITORING
Prometheus CloudWatch Zabbix PRTG Nagios 
INCIDENT 
MANAGEMENT 
TOOLS PagerDuty OpsGenie Jira service Desk
COMMUNICATION 
CHANNEL Skype MSTeams Slack Outlook
PROJECT 
MANAGEMENT 
TOOLS Jira Confluence Trello
DATABASE
MySQL DynamoDB
Tools and Technology
CONFIGURATION 
MANAGEMENT Ansible
ORCHESTRATION 
TOOLS
Kubernetes ECS AKS EKS Gke
PACKAGING DB MIGRATION 
TOOLS TOOL
AMQP
SQS RabbitMQ
ENVIRONMENT HA setup for HA setup for RMQ DR of environment Replica Set For MANAGEMENT MongoDB sharingCluster Mongo DB
CASE
STUDY
DevOps Services For A Non-Banking 
Finance Leader
CLIENT PROFILE
Our client is a leading fair and responsible non-banking finance firm in the UK, offering a financial solution to 
customers through E-commerce and Omni-Channel Retail partners. It has a huge network comprising of 300+ 
retailers and customers providing 10000+ end-users with a credit platform that they can trust.
CYGNET SOLUTION

Country Our client needed a partner who could help them automate their end to end business process and take care 
UK of any kind of outages/incidents taking place, slow backend process and server challenges. They needed a solution that was linearly scalable and maintainable to handle 10000+ active users and a system with 99.99% 
availability. We integrated leading DevOps to standardize deployments across different environments and 
provided end-to-end Network, operations and control support to handle outages and provide proactive 
resolutions.
 Jenkins for CI/CD implementation
 Used Katalon Studio and TestLink tools for automated testing 
Domain  NOC monitoring and support solution
Finance
 Industry standard infrastructure control and provisioning
 Patch and Release Management 
 Week-end support for P1 and P2 issues
Cygnet leverages technology to the existing ways of 
doing business that helps eliminate bureaucratic 
bottlenecks while adding another layer of security. 
That's where our expertise of deploying DevOps 
solutions works its magic!
Technology People Quality
FAdiarpsttable & Teams with strong 
Flexible in order to understanding of 
serve customers ethos & culture, 
irrespective of their fully capable of 
domain mitigating risk   
The Progressive 
Rapid Testing
Productizatio Cygnet Proven track record nPartnering with of meeting 
you at each 
engagement Advantag best-in-class quality standard 
level, right from with
ideation to UAT e in-house testing product ‘Testing 
Whiz’
100% Scalable 
MAogreil eal igned, Architecture 
higher autonomy to 
deliver high quality Engineering for the 
enterprise future, today 
applications
Cygnet Values
Speed Integrity Entrepreneurial Team Work Trusteeship Mutual Respect
Spirit
T H A N K
YOU
ALL FOR YOUR TIME!
Contact 
Us
USA OFFICE INDIA OFFICE
Cygnet Infotech LLC. Cygnet Infotech Pvt. Ltd. UK
125 Village Boulevard, 16-Swastik Society, GERMANY
Suite 315, Princeton, Nr. AMCO Bank, Stadium Circle,
USA
NJ 08540 Navrangpura, Ahmedabad 380009
+1-609-245-0971 +91-79-67124000 DUBAI INDIA
UK OFFICE DUBAI OFFICE
Cygnet Infotech Limited Cygnet Fintech Software
SOUTH AFRICA
Devonshire House, Unit 807, Ubora Tower 2, AUSTRALIA
60 Goswell Road, Business Bay, Dubai,
London, United Kingdom UAE, PO Box No.: 418360
EC1M 7AD +971 52 830 5127
+44-20-8099-1653
INDIA (BENGALURU) INDIA (PUNE) INDIA (MUMBAI) INDIA (NOIDA) SOUTH AFRICA AUSTRALIA UK GERMANY
+91-9986216516 +91-6359650113 +91-7433970638 +91-12-04164954 +27 (0) 21 3002981 +61-280-147-206 +44-20-8099-1653 +49-3222-1090-129
[email protected] www.cygnet-infotech.com